Spidigo — internet disconnected

I am having connection issue problem since 3-4 weeks i have been trying to complain for the same to there support centre but they sometimes does not receive the call or sometimes just disconnects. Since last 2-3 days i’m totally disconnected to internet they not taking a serious step to resolve my problem. Their time limit for complaint resolving is 48 hours but right now it’s been more than 48 hours no technical support call or engineer visit they are just telling that we will make a remainder for the complaint. Also i have tried out reaching through the e-mail bt they haven’t replied to my mail yet also they jst try to help us bt they aren’t helping.