Spidigo — internet frequently disconnecting every 10 minutes since 3 months

Hello,

I registered complain for frequent disconnection and speed becoming zero frequently, the problem has not been solved, why this[protected] complain got closed?
I have purchased 2 mbps speed plan for 18 months.

There has been frequent internet disconnection every 10 minutes, and speed becomes zero. This is happening since last 3 months but spidigo is not able to solve this issue.

Complain lead nikunj solanki is providing foolish reasons. And for the same he is not providing root cause in writing.

I have asked to provide me reason for closing the previous complain in written email.
Also provide the solution for frequent disconnection in written.

Thanks,
Piyush