Spidigo — Internet not working since last 10 days

Address:

380015

I am using SPiDiGo internet service and my internet is not working since last 10 days.I had paid Rs. 7500=00 for whole 7 month to Spidigo.
I am complaining for last 7 days but still the same... very bad

I am calling in customer care every day and they are saying they will notedown the complain and it'll be resolve soon but as always like same no internet

Just show me the way what to do. My no. Is [protected]