Spidigo — Making Fool by committing 48 hours Solution

Address:	Ahmedabad, Gujarat, 382443
Website:	www.spidigo.com

I have registered a complaint on 21st Oct 2015 at 8:57 p.m. with Trouble Ticket No.[protected] and it says. "Our technical Team will get in touch with you shortly."

This ticket was close by them without any solution on 22nd Oct 2015 at 4:00 p.m.

I again raised a complaint on 22nd Oct 2015 at 4:02 p.m.

They are keep saying that the problem will be solved within 48 hours.

Right now. Its 24th Oct 2015, 1:45 p.m. I have not get any solution of it. My net is still not working.

When I talk to Customer Service they says Technical team will be get in touch with you soon! Who is the technical team, I don't know. They don't even share the information of the Engineer who is going to visit. Engineer comes any time when he wants. I have a list of Engineers who came to my place before so I save their Number. I called him and he was sleeping at home. When I said please come and check the problem he says I will come at 3:00, I request to come now and he says Do What ever you want to do, I will come at 3:00. If you want to do complaint about me than go to Office.

I was calm from last 2 days, As I was respecting their 48 hours solution but this people are bunch of . They treat us like we are nothing.. We pay them still we beg them, Why? Is this some kind of Joke? Can't we ask for out rights of solution. My whole business runs over Internet. I can not connect with anyone and can not do any work. I am loosing my money, reputations as well as confidence too.

My name is Bhavin and I am from Ahmedabad.

If this make some sense to Spidigo Management than I wish they understand the Value of time.