Spidigo — Net not working from last 20 days

Address:	380061
Website:	SPIDIGO

From last 20 days my internet connection not working properly. My username : raju.mistry i first i got only 0.56-0.62 mbps speed instead of 2mbps but now from 25-12-15 my internet connection not working. i complained many time to customer care and by mail also but customer care is useless. they told engineer will visit but till now no one visited . my complained no :[protected] on 30-12-15 but after 6 day no solution by spidigo.