Spidigo — No internet connectivity

Address:

Ahmedabad, Gujarat

Dear sir/ madam, This is with reference to Spidigo internet connection which I had taken on my name prabodh pandey mobile no [protected] Mac add: C4:6E:1F:38:AC:BE Account no: H39345 Dated[protected] As 3 to 4 days after connection till date I am not getting connectivity As in usual practice after WiFi login I get pop up for username sign in but now after getting WiFi login iam not getting any username pop-up from Spidigo username when iam trying to login it shows Mac address checked failed please help in this regards as iam not able to get services even after paying full amount to Spidigo The agent who provided me services is not responding properly .regards