Spidigo — no internet working

Address:

Ahmedabad, Gujarat, 380013

Dear Sir We have taken for 12 months from Spidigo Company for Proper Broadband
service but from 15th January, 2019 I am facing issue of internet connection Lost
everyday. We have tried to call customer care daily but occasionally we get to connect
them in 2 days and they are just saying your problem is registered but no proper
action is taken from their end.Even after 10 days Daily Problem No engineer had ever
visited to our of

ce.Further The sales executive who had given this connection is also
not picking the phone and our issue is not solved.Now we are need to take another
connection of GTPL as an alternative connection as we are CA (Chartered Accountant
rm).We have missed many client's GST return

ling deadline of 20th January due to

this issue and suffered heavy loss due to no internet connectivity.We also
led this
complain with the JIO Connection of Mobile. We also have twitted and try to get to
inform our issue but no response even we have messaged them by FB Messenger and
mailed them also but they had not solved our issue. We hope from you that you
resolve our issue in the best way and in future any broadband company can not take
any prepaid from the customer as after taking prepaid they do not provide any service
to the client. Thank you