Spidigo — No response since a week

Address:	380015
Website:	10.10.0.1/24online/webpages/client.jsp

Our net services is working very slow since a month.. and for a week it didnt work at all.. Only the spidigo login page may open.. later it takes too long to load a single page and later it comes the connection to the server is lost. We have called customer care every single day.. all they say is name of some technician Prajapati is going to come.. But there is no trace of this person.. he has not evn contacted us for once.. And they assure everytime that today he shall come.. We are their old customers since the time Spidigo was new and begin their services.. But this is what their response is when the need arises. Seriously considering to switch to other network service next year.