Spidigo — non refund of advance fee paid (more than 3 months pending now)

Address:	380015
Website:	www.spidigo

I had booked spidigo and paid advance amount of rs.8500/- on july 13, 2018 by account executive shri vishal chauhan. I was also told if they get feasibility they would install within 10 days. However, unfortunately, the building area was found to be non feasible for spidigo connection. So here are my set of complaints.

1. As per website the refund was to be processed within 1 month. Three months on and there still no update on refund status.

2. Call center does not give complaint number for registration of complaint for refunds and has asked me to visit their head office to demand for the refund status. I would be lodging a complaint againts spidigo with trai separately for this. I have call recordings which shall be submitted to them for their analysis and action.

3. I somehow managed to get the phone numbers of the refund managers (Mr vishal rankawat [protected], mr. Chintan patel [protected]) at spidigo, ahmedabad. They are particularly very obnoxious and unresponsive. I am providing their numbers hope they do respond and help some people here at the forum.