Spidigo — Poor / No Internet service connectity

Address:

Ahmedabad, Gujarat

This is regarding my said complaint no:[protected] today. Complaint registered after experiencing poor connectivity of Internet for more than a week Till this evening when the status at our end is as it, we contacted at 66199999, found that complaint is closed by field technician Mr. Anil Parmar. We fail to understand that we have neither recd call nor visited by field person & complaint is closed !!! Also there is no call from said call center for confirmation then how call center can close the complaint at system ???? What a ridiculous service from SPIDIGO...!!! Being with the same service industry, surprised to know that there is no escalation desk for customer service complaints..Why ? The poor call center guy (mr. sunil parmar ) not having word then 'Mafi chhahata hu..!!! does this is service std of Spidigo ? Pl. note here that we have been this network services from last six years, unfortunately having severe network issues from last six months, kindly look in to & resolve immediately or we will be forced to go through consumer forum.