Spidigo — refund awaited

Address:

Ahmedabad, Gujarat, 380007

I had paid rs 8200 to a person named bhanu on 19th january 2018 for 8mbps plan. Its 6th feb still connection is not done and they are telling for refund but they are not taking any guarantee for the same. Contacted the same thing to executive-niral shah, rajendra patel.
On 6th feb niral told that the check will be received by you on 7th feb with 100% surety.
He also told that if you are not receiving the cheque you can come to the sg highway office and talk to the authorities but he also mentioned before that there are no authorities present here. These is not the first time i had faced problem in spidigo. It’s the worst network no one should ever take these connections no one is there to answer properly. I even asked to give me in written that check will be given to me on next day but they don’t give.