Spidigo — Refund Issue

Address:

Ahmedabad, Gujarat

A sales person from spidigo collected 9400/- cash on 15-july-2014 for a new connection and when engineers came to install device on the same day, they couldn't detect signal so they told us to apply for refund and we did too. They also told that refund will be done within a week but till today (25 Days) we haven't received refund and no one is responding or attending our queries and there's no authorize person's contacts are working. They are always getting busy or unavailable in the network. So where we could contact for our refund and when we will be able to get refund??? We are really frustrated with customer service of Spidigo.