Spidigo — regarding refund of pending balance

Address:

Ahmedabad, Gujarat, 380060

Hi,

I have taken spidigo internet connection on 26-jun-2017. Since that day i am not happy with my connection. Every 3rd day it stops working.

I am not happy with their service at all. Since last 7 days the connection is not working. I am calling them daily 3 times but still no one is visiting my place to fix the issue.

I have visited their office for refund but they are saying there is no refund policy.
I am having 1 year plan, still 9 months are there, i can not seat and get irritated for another 9 months by keeping their connection.

Please help me to get refund from them. I have receipt for the payment

I have also send an email for refund many times but never got any reply from them.

My userid : tejas.1908

Thank you
Tejas