Spidigo — Regularly disconnected internet connection | |||||
I have called up spidigo call centre on following dates 1. 8 july[protected] 2. 4 july[protected] 3. 27 june[protected] 4. 26 june[protected] 5. 24 june[protected] 6. 16 june[protected] 7. 06 june[protected] 8. 02 june[protected] 9. 01 june[protected] In just 38 days 9 complaints and still today also my net connection is down. The standard reply i get all the times is in 48hours you will get call from technical department and if still the problem persists engineer visit your place. Technical department has one and only solution "close the switch and after 10-15 minutes start the switch of router" and it starts, which makes one suspicious of the problem. Engineer had come and said everything is working as per his last visit, which means the problem doesnot exist but it is deliberately created by disconnecting a user the moment download starts If the organisation is not able yo bear the expenses o[censored]nlimited data plans it should stop offering them to customers. Still awaiting the solution to my problem, haven't heard from their technical teac as yet. User name Purvishshah (Memnagar) Was this information helpful? | |||||
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SPiDiGO customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear sir,
I am facing Frequent net disconnected issues as well as slow speed, I bought a plan of 2 mbps for 18 months i paid the money advance but not getting sufficient amount speed in terms of surfing and downloading as well, Internet automatically disconnected.
The standard reply i am getting all the times is in 48 hours you will get call from technical department. But their is no response from technician.
Kindly help and oblige on top most priority.
Regards
Devang Patel
User ID : devangpatel93
Complain No. :[protected]
I am facing Frequent net disconnected issues as well as slow speed, I bought a plan of 2 mbps for 18 months i paid the money advance but not getting sufficient amount speed in terms of surfing and downloading as well, Internet automatically disconnected.
The standard reply i am getting all the times is in 48 hours you will get call from technical department. But their is no response from technician.
Kindly help and oblige on top most priority.
Regards
Devang Patel
User ID : devangpatel93
Complain No. :[protected]
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+91 98 9898 7394 [Corp Office / Support]
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I am facing Frequent net disconnected issues as well as slow speed, I bought a plan of 4 mbps for 9 months i paid the money advance but not getting sufficient amount speed in terms of surfing and downloading as well, Internet automatically disconnected.
Kindly Help me with this.
Regards
karan