Spidigo — shifting of connection

Address:

Gandhinagar, Gujarat, 382424

This is with reference of my internet connection with "brijeshashar" user name.

Where in i have requested to change the connection and paid the required fees/charges at your bodakdev office too.

I have paid the shifting charges on 3rd august 2017 and till the time connection is not fixed at my new address....!!

Its almost most 3 month of time period where in i am unable to utilized internet where in i have paid the amount for 18 months in advance...!!

Its really a matter of creditability for the company like spidigo where in customer is not getting paid services even.

Now i need to know two most important things..

1. When should i finally get the connection at my new address as register at your bodakdev office with new house annexure copy.

2. The time duration where in i have not received the connection on time and more than 3 months of time has been passed away...

Regards,
Brijesh ashar
[protected]