Spidigo — The internet was not working since 23 days and they are not willing to compensate for it

Address:Ahmedabad, Gujarat, 380013
Website:SPIDIGO

My home internet went down for 23 days for the month January 2016. I made several complaints and the customer support kept closing the tickets without reverting back or resolving the issue.

Now the Plan has expired and a person named MR. ROHIT keeps calling and pressuring me that he will only compensate if I renewed the plan.

I filled several complaints on their support portal and no one had/has visited my premises, I would like SPIDIGO to compensate for the service disruption.

Below is the list of complaint numbers filed during 23 days:
Trouble Ticket No:[protected]
Trouble Ticket No:[protected]
Trouble Ticket No:[protected]
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Trouble Ticket No:[protected]
Trouble Ticket No:[protected]

I had the worst experience with this ISP provider, after making so many complaints the customer support was not able to resolve/respond to the issues.
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Its been 6 days and there's no update from Spidigo on this.

speed of internet is very slow

speed of intermet is very slow. i have paid rupees but speed is ery slow as per plan.

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