Spidigo — wifi router not being installed in spite of full payment

Address:	380052
Website:	www.spidigo.com

We have paid a total of 9000 rs by cheque on date 5-6-18 to spidigo net pvt ltd, ahmedabad. Receipt no is 18-19/58 and ref no is 169359. We upgraded the plan to 40 mbps speed and gave money for the same. We also gave money for installing another router for 1500rs. Inspite of complaining multiple times on their customer care number regarding this matter, no action has been taken. We only get the response that your complaint is being processed. So spidigo has cheated on us by taking our money. They took our money in advance and have not provided the service. It has now been more than a month since the fraud company took money from us. Very poor customer support.