Spidigo — Worst and dissatisfactory internet service

Address:	Ahmedabad, Gujarat, 380005
Website:	www.spidigo.com

Plan details:
Name: bhawani sharma
Account no.: h41460
Plan description: unlimited data transfer at 2mbps speed for 7 months
Plan name: rev6-bizplus-2mb-ul
Billing type: prepaid
Expiry date: 13/04/2016
Validity left: 37 days

I subscribed for spidigo internet services on 14 september, 2015 by paying all the money i.E. Rs 7500 demanded by spidigo. For initial days it was a good experience but then frequent breakdown of services started to occur. When inquired, spidigo replied that there is some fault in cable or the internet connectivity is poor from the source. I as a consumer tolerated such excuses but since the beginning of february, 2016, i started facing internet breakdown on everyday basis- for a long time spidigo guys did't even registered a complaint they just keep mentioning that services will be fixed in couple of hours. But in the month of march, spidigo services deteriorated to such extent that i have to forcefully ask them to register compaint. In the first week of march, 2016, i registered 3 complaints and made numerous calls to customer care for fixing the internet service but i didn't got any response till 4 the march when a technician came to fix the internet connectivity issue but in vein. I am still facing severe internet connectivity issue and mental torture from spidigo guys for last 1 month and thats too when i have 37 days left in validity from today.

I agreed to pay the charges in advance but i didn't expected such pathetic services from spidigo. I would like them to pay back my money and additional compensation for losses in business and personal life.

Besides that they have saved someone else's number as my registered number

Thanks
Bhawani sharma