Square Factory Hub — Fake product | |
I orderd pack of 3 shirts. And i got 2 fake products Was this information helpful? | |
| |
3 Comments | |
Comments
Dear Sir, This is to bring to your notice that on 30th June, I ordered for pack of 3 check Casual Shirts Order no. 2547 on COD 599/-. On4th July I received the packet wide shipment no. WSPC [protected], and paid Rs 599/-. Upon opening my packet to my Surprise and disappointment I found only pack of 2 shirts, not at all matching my order, Size too is not as I ordered, 1 shirt has faded color. Both Shirts are half sleeves, One shirt has torn pocket, Material is worst. Now What should I do? I want to return it to replace it with my Order or My amount should be refunded. On Sunday 4th July, after Finding inappropriate packet, I called Customer Care and talked to Mr Ajinkya kumar and sent him video and photos of the wrong product I received. He assured me of refund of my payment of Rs 599/-. Next day he also asked me about debit card number for Return Of payment which I denied, I asked him to pay by google pay as earlier he said he would refund it through it. But there was no response, On 7th July, when I asked to refund my payment he asked me to download 'Any desk' application from play store, then only my payment will be refunded but I denied due to security reasons. Now he is saying that my payment will not be refunded nor my order is also being replaced. Kindly help me. Mb no. Of Mr Ajinkya kumar, customer care, Rooprangoon is [protected] Thanks and regards Rajesh Raaje Mb no. [protected] Order no. 2547
Rooprangoon
Refund my money or I will do police complaint with the proof