SRL Diagnostics — Complaint against Megan Fernandes, Mumbai, Borivali

This is to inform you that I have faced a very bitter experience from SRL Ranbaxy, Leaded by Megan Fernandes, Mumbai Barivili.

She has committed to me that I will get My RTPCR report by 24 hrs.

My sample was collected 17/ 3/2021, 9 am & after several follow up various Chanel, Ultimately I have received the same at 9 pm (evning) & suppose to miss my flight as it is mandatory for West Bengal.

From Morning onwards I have tried atleast 50 times to get the update for my report, However she is not bother to pick up my call or revert back.

It's a really very unprofessional behavior from SRL, Which personally & professionally pushed me not to take any services from SRL Ranbaxy

Thanks

Shouvik Biswas
[protected]