SRL Diagnostics — Complaint for wrong result of test and misbehave of staff | |||||
I have done my mom's test from SRL Prabhadevi and the result is Reactive. Again I have done same test from SRL parel and hinduja hospital mahim where the result is NonReactive.We were totally shocked due to their wrong result. I called customer care and filed complaint. When I asked center manager he behaving like he is unaware of everything. And talk arrogantly and totally irresponsible behaviour. He told m u talk to customer care I can't do anything.. It was not my mistake it was lab's fault. But for m concern person is centre manager. SRL has unprofessional and arrogant staff. If they are giving such a wrong test results then it'll be ruin someone's life. Because Dr'll follow test results and give treatment according to that. We have done same test thrice that's why I got real result. Plz SRL stop giving such a pathetic service and wrong results. Was this information helpful? | |||||
SRL Diagnostics customer support has been notified about the posted complaint. | |||||
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