SRL Diagnostics — Home Collection Package test- Redemption of points feature disabled wrongly

Address:

Mumbai

My registered mobile no is [protected]. I have been raising complaints through mails and calls regarding app./online test booking not taking redemption points feature . It is regretted that every time my grievances have been given a ref number but there is no resolution. In the process I have ended up paying more for the tests of self as well as family. Even for today's reminder ref no of[protected] is given
I have been customer since 2011. It is unfortunate that SRL is harassing seniors like me. It gives impression o[censored]nethical practice by SRL just for monetary gain. please stop such harassments and resolve the issue. Above matter is also being reported to Fortis hospitals where I have been taking treatment since 2011.