SRL Diagnostics — Misbehaving of Representative and Not carrying Covid 19 measures

Good evening,
This e mail is regarding the misconduct by your representative Mr.Sandeep, from field gunj branch ludhiana .
We had called him to get blood test done, initally he was in great hurry and did not carry Covid precautions, he asked for cotton from us and was really unhygienic.
Then later when i asked him about the package then he asked for price which was super high as compared to the packages on your website .
He said its all fake and person will come in 8 days after you book online and got panic and said he does not have time and has lot of inquiries and misbehaved and had to send him out of my home .
In this pandemic situation - a representative of your lab is expected to carry all safety measures of Covid-19 and such unprofessional dealings in not expected .
Would like to bring this act of today to the highest management of Srl .
Yours Sincerely
Abhinav Jain
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