The Blood collection personnel has been completely untrained and has ### the patient(My Father) multiple times giving dark swollen bruises.It is very disappointing that a Trained Phlebotomist was not sent and Patient's health was hampered. It is an ethical Issue and was not expected from a trusted Lab like SRL.
I am raising a complaint because this kind of pathetic blood collection was done thrice (SRL Lab, Royal Palms Goregoan East)even after complaining to them for a better Phlebotomist or registered Nurse.I am a healthcare professional too and cannot tolerate this kind of inhuman behaviour.
Erena James
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