SRL Diagnostics — RT-PCR Covid Test and Report

Address:	112 Civil Lines, Near Prabha Talkies Bareilly, 243001 Uttar Pradesh India
Website:	www.srlworld.com

Dear Team,
My parents have had their RT-PCR test done with SRL Diagnostics' Civil Lines Bareilly lab on 09th June 2021.
The test results were required for them fulfil mandatory international travel requirements.

Both the samples were given on 09th June 2021 at 16:21 PM IST and 16:24 PM IST.

1) But to our shock the reports show the sample collection time as[protected]:00 (which is absolutely wrong).
2) Moreover the reports do not have QR Codes printed.

Due to these 2 above mentioned issues, my parents have had to go through a lot of trouble explaining to various authorities at airport and convince them to board the flight.

My parents were made to immediately go for Antigen test at our cost and had to deal with mental trauma.

This kind o[censored]nprofessional and manipulative behaviour from SRL Diagnostic is simply unexpected and unacceptable

We seek your immediate intervention to please investigate in the issue and find us an amicable resolution for the mental stigma, efforts, time and money involved.

We are happy to provide you more details as requested and looking forward to hear from you for a speedy resolution.

Regards,
Amit Saxena