SRL Diagnostics — Rubella IGG - Wrong test first and then delay in result

Address:

Sowparnika Swastika Apartment, Phase II, Flat No. D- 703,, Sarjapur-Attibele Road, Bidaraguppe

I really disappointed in your services. May be this complaint will not be consider in serious way or you will ignore it. But still need to explain for other customers. They should 10 times before taking services from you.
I talked with your customer care mumbai with Miss Khushboo and she take all the test name. But next day I wait for 12 noon (fasting) as she confirmed to send their person to collect my blood sample, she simply forget. Then again I called her and she confirmed for the next day but in that test she wrote Total IGG instead of Rubella IGG. As a common customer obviously I also waiting for my result and then I came to know that I got wrong test. Then after two days waiting (with lots of struggle), they again collect my sample on Saturday and promise to give me the report on Sunday. And today is Monday till time I didn't get my result and at 7 pm I have an appointment with my doctor.
Simply annoying and I waste my money.
U such an unprofessional.