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SRS Travels Complaints & Reviews

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Last updated Feb 25, 2024
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SRS Travels Head Office Address

SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road
Ahmedabad
Ahmedabad District
Gujarat
India
380055

SRS Travels reviews & complaints page 10

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S
Shubhchindak
from Bengaluru, Karnataka
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rude behaviour & worst service

Address:560043

The so called govt recognized travels is cheating the govt. They doesn't even renew their permit to transit inter-state & urge passengers to shuffle the bus in the midnight on the border highway. Adding to the burden, they do not even offer a helping hand in shifting the luggage. Moreover they never allow their passengers to keep the luggage in the dicky, so they can load heavy goods & make double money - no matter the passengers have to...
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M
madhusdhn
from Bengaluru, Karnataka
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deducted amount not refunded

Address:NEAR HULIGI CROSS, NH-50, HOSALINGAPUR, MUNIRABAD, Koppal, Karnataka, 583233

Sir,

I was booked ticket from bangalore to hospet on 30/8/2019 through srs travels. First time, when i was booked the ticket the amount rs.1320/-deducted from my account, but ticket not confirmed. After that, 2nd time i have booked ticket and finally it was confirmed. Rs.1320/- has been deducted two times from my account.

In this regard, kindly i request you to refund the amount rs.1320/-

The...
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S
Son Haokip
from Mumbai, Maharashtra
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not satisfied with bus service

Address:600032

We were hiring two bus for chennai city tour. As a customer we are not happy with driver. He creates tension the whole day. I paid all necessary attention as your service required. Are we hiring him or he is hiring us. I said it is for chennai city tour and we have the right to take him anywhere within the city as long as 200 kms is not exceeding. One last thing, the driver dont know the city road. Service not satisfied....
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S
sachin singh baghel
from Avinashi, Tamil Nadu
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material not deliver from pune to coimbatore

Address:Pune, Maharashtra, 411033

Dear sir/mam

Lr. No. 506/23205

I was booked material from pune to coimbatore on 25th of sep 2019,
My testing was on 27th but material are not reached in coimbatore,

I was follow up in srs bangalore continue from 26th and 27th they are saying we will kept you material today and you will receive on 27th morning same i was fallow up on 27th they are saying you will receive material on 27th...
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P
Purnanand Kulkarni
from Mumbai, Maharashtra
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bus timings

Address:580004

I have booked srs bus and made reservation for bus which is leaving jogeshwari-mumbai at 8.35pm on 26.9.19 (Ka01af9508) and as per schedule it should reach by 6.00am next day. The bus has come right time at boarding place. But when i enquired to bus driver regarding time to reach dharwad, he told it will reach by 10am, which is norml/usual timing of bus arrival at dharwad, which is 4hr delay as per time schedule given by travel company ie...
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J
Jontyjj
from Mumbai, Maharashtra
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arrogant driver

Address:Kanyakumari, Tamil Nadu

Im travelling from bangalore to nagercoil on ka 01 ag 4404 today. It was raining when i was about to board your bus. Door was locked. Im unaware that its a driver controlled door. I tried to open the door. I just touched the lock. Driver opened the door and started yelling at me as if its his own bus. Did i damaged your lock or glass? I just touched the lock. How can he be so disrespectful to customers. Having a very bad experience. Will...
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K
Karuppasamy Thangavel
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cheating srs

Address:625001

Last month I sent by Bike from Madurai to Bangalore thru SRS Logistics. I asked them to send my bike in a bus, they agreed and charged me Rs. 2500/-. I was waiting in Hosur SRS office more than 2 hours from 4.30AM, next day morning. These ### guys didn’t sent my bike in a bus, instead they sent in a lorry that would cost around Rs. 1300 only, also my Bike got slightly damaged. I called to Madurai office and they didn’t...
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S
Sreekuttan A Mohanan
from Mumbai, Maharashtra
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malpractice and bad behavior from operators

Me with wife was traveling from kumily to bangalore on 16th sept 19 6pm departure srs bus
Route: kumily (Kerala) to bangalore
Pnr: ts[protected]cmbb/31576107/kumuly-cumbum-bangalore sleeper
Travels: srs travels
Departure: 06:00 pm sep 16, 2019

I have faced a worst and bad behavior from your operators... Usually all bus operators will inform when reached a place in bangalore. This people never...
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D
Devidas Chitragar
from Mumbai, Maharashtra
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delay and worst service

Address:Satara, Satara, Maharashtra, 415004

*if you don't contact me in next 15 mins i will commit suicide* call right now [protected]as i have lost the my chance to attend the interview in bangalore. Be ready to face the consequence of being irresponsible. I have booked otvon 25 august.
Worst service you already late and your pune office man says wait for more 2 hours. Hopeless people i am going take a legal action against you. Be ready to pay for it. I will share review on...
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M
Manivel Alexander
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Late service of bus

Address:Keshav Cement & Infra ltd Lokapur

Today I booked ticket from belgaum to bangalore by SRS travels morning 6.30 am PNR no 31431465 Now the time is 9 30 am till time bus is not arrived, we selected bus for emergency work at bangalore reach in time.
Passenger Name Suma

Reg

M.Alexander
[protected]...
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P
Pralhad Katti
from Delhi, Delhi
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bus left without pickup ka 42 788

Address:Bangalore, Karnataka

On 2-9-19 i had booked ticket from bengaluru to udupi bus timing 10 p m
I was late by 5 minutes bus no ka 42 788 left without pickup
From your office i was sent up to 8 th mile stop in bengaluru in another bus by the time i reached that stop bus was gone
If this is the attitude of your staff what will be fate of passengers
I will appreciate srs travels if they iniate any action against staff of particular bus...
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S
Sriram 5571
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving abusive word

Address:Haridwar Pg, Indranagar, 560038

I am traveling from shirdi to bangalore with srs travel on 2nd september 2019 and after sleeping found many spider and cockroach inside seat vihicle no. Ka 51 c 4601. After call to driver and attander he is mis behaving and abusive word and asking to complain wherever you want been urgently attention pl this type of travel need to cancel the licence...
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B
Balu67
from Kangayam, Tamil Nadu
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ticket cancelation

Address:Hosur, Krishnagiri, Tamil Nadu, 635109

I was tried ticket cancelation through online but it was not accepted & it was not happened. Hence do the needful & canceled the ticket. Ticket details follows:-

Ticket no. 31274469
Passenger name : - k. Susila
Conduct no. : - [protected]
Mail i'd:- [protected]@gmail.com
Journey date :- 02.09.2019
Journey place: - palani to hosur...
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A
Amit Khadak
from Mumbai, Maharashtra
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delay of srs bus by 12 hours

Address:SRS travels, Aslali circle, Ahmedabad. Gujarat, Ahmedabad, Gujarat, 382427
Website:www.srsbooking.com

Bus pnr no: 30978122
I was supposed to be in belgaum by today (Aug 31 2019) @7:30am.

But the sad thing is i am still traveling 😔
It might reach by 9:00 pm.

Almost more than 12 hours

Such a worst experience from srs.
They already delayed in boarding point (Ahmedabad) by 2 hours.

Sadly today there was a naming ceremony @ my home.

Please take...
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S
saranyaa thirumoorthy
from Bengaluru, Karnataka
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rude behaviour during travel

Address:Srs travels, opposite to fortune hotel, near anand rao circle, Bangalore, Karnataka, 560009

Im on my travel now. Travelling from bangalore to sringeri. Myself, my father and mother are travelling. It is mid night 12:30 am. The bus driver didnot stop for a break to use the rest rooms. Myself and my mother were fast asleep. Seems my father had got down with drivers permission to pass. When my father got down, the driver left my father there and drove the bus, in the nh high way, with no facilities around. My father being scared and...
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S
Suma Jogi
from Mumbai, Maharashtra
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torn blanket was given to the customer

On 24tg aug 2019, i boarded a bus from udupi. Bus number ka af 0305 and my seat number was 14, i was given a torn balnket to use. This is not a customer service you should give it your passengers. While charging bus ticket, do you make any consideration knowing the fact you have torn blankets in ur bus? I don't think so then why was it given to me? I need ur explanation on this matter. I have attached a photo....
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R
Rg@123
from Mumbai, Maharashtra
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not refunding my amount from 2 month

I am ere gowda i booked the ticket from mysuru to mumbai on 19/06/2019 i booked 4 seats my ticket no 30104275 and 29764003 but bus got accident in morning at satara and no bus is provided to travel and customer care also not pickings phone so decided and get the cab to travel its cost me 6500rs and i am calling to srs for refund they telling that they r checking till now they r checking from 2 month this how u provide services to customer...
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N
Narendra Pranaam
from Chennai, Tamil Nadu
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criminal offence by srs travels poc - bommasandra

Address:1st Floor, BT Narayanappa Building, Hosur Main Road, Annekal Taluk, Bangalore, Bommasandra Industrial Area, Bengaluru, 560099

I had an very critical occasion for which i made a travel booking through srs travels., i have made couple of travels even before. This time i had experienced a worst occasion which made me to strongly avoid srss travels in any of my future travel.

My pick up location was at bommasandra and i was given. A tracking link which showed madiwala for hours with lots of doubt i rang up each of the phone numbers displayed in the message...
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S
Shivagond Patil
from Delhi, Delhi
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delay in arrival and cleanliness

I m travelling from bengaluru to harugeri cross... Departure time was 9:00 pm.. They told it will be delayed due to heavy traffic (1hr).. But departure was at 10:30 pm... That is ok... Bus has to reach the harugeri cross by 9:00 am... It's 9:15 am still bus is in belgavi outskirts... Drivers are least bothered about time... They don't want compromise with their tea breaks, in between that also some other stops... If i ask them they reluctant...
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K
Krshma
from Mumbai, Maharashtra
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i am complaining about refund on ticket cancellation

Dear sir,
I booked ticket for following details
Ticket reservation for mr riyaz s from navalagund to bangalore on service ramdurg-bangalore sleeper
Ticket number: 30997716 travels srs travels and logistics private limited
Seat no (S) (1 seats)
7l (Riyaz s) (27) (M)
Journey date 09/08/2019
Dep time:09:10 pm
But bus was cancelled by bus operator because of some issue, and i didn't get...
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