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SRS Travels Complaints & Reviews

www.srstravels.net

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Updated: May 8, 2024

Complaints 772

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60

Unresolved

712

Bad 😕 It seems that SRS Travels has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Not on schedule and bus type changeded

Cancellation ticket refund issues

Complaining about driving

refund not received for ticket cancellation due to bus breakdown on 21-03-2020

misbehaving abusive word

Most useful reviews

100 % Cancellation charge for canceling my ticket

extra charges for luggage

Parcel delivery

Bus trip got cancelled but refund amount not received fully

Very very bad experience with SRS travels

Parcel not Delivered

SRS Travels reviews & complaints page 10

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Address: 560001

Hello,
Today i went to your parcel service office behind tippu sultan summer palace - kalasipalya signal. I have a parcel from mumbai to bangalore, when i ask cargo office men to give our parcel he asked lr number, i gave him lr number after that he asked seal which was not with me when i told those reply he started shouting and abuse us. These type of behaviour not at all acceptable at any cost.
This is to remind you not...

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The seats that are provided are not clean and lots of lots of bed bugs and other small insects due to which customers are not happy. Its not for single traveller but all them faced this bed bug problem. This spoiled the over night journey. We are paying money more than required especially during festival season.
So please take care that.
A single night may spoil everybody decision. Try to make the travellers happy.
I...

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Address: Biocon Park Plot No 2, 3, 560100

I booked the ticket through srs website on 13th oct 2019 from bangalore to mysuru. Tickets are not booked but amount is deducted from account. I tried three times and happened same thing only and i received message from srs travels pnr numbers and not useful for getting tickets

Pnr numbers are below

32027165
32031249
32026775

These thing i tried to several customer care officer and...

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Sir, i am travelling in your bus no 3512, from calicut to bangalore. Bus started from calicut at 8.45 p m. Nowhere stopped. At about 1.35 a. M. I requested driver to stop the bus for a while to go-to urinals. He told he will stop at next hotel, i was sttanding beside him and waiting patiently for full halfan hour, but his hotel stop has not come. Then again asked him how much distance is for the stop. He told again it is nearby and was not...

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Address: 560043

The so called govt recognized travels is cheating the govt. They doesn't even renew their permit to transit inter-state & urge passengers to shuffle the bus in the midnight on the border highway. Adding to the burden, they do not even offer a helping hand in shifting the luggage. Moreover they never allow their passengers to keep the luggage in the dicky, so they can load heavy goods & make double money - no matter the passengers have to...

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Address: NEAR HULIGI CROSS, NH-50, HOSALINGAPUR, MUNIRABAD, Koppal, Karnataka, 583233

Sir,

I was booked ticket from bangalore to hospet on 30/8/2019 through srs travels. First time, when i was booked the ticket the amount rs.1320/-deducted from my account, but ticket not confirmed. After that, 2nd time i have booked ticket and finally it was confirmed. Rs.1320/- has been deducted two times from my account.

In this regard, kindly i request you to refund the amount rs.1320/-

The...

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Address: 600032

We were hiring two bus for chennai city tour. As a customer we are not happy with driver. He creates tension the whole day. I paid all necessary attention as your service required. Are we hiring him or he is hiring us. I said it is for chennai city tour and we have the right to take him anywhere within the city as long as 200 kms is not exceeding. One last thing, the driver dont know the city road. Service not satisfied....

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Address: Pune, Maharashtra, 411033

Dear sir/mam

Lr. No. 506/23205

I was booked material from pune to coimbatore on 25th of sep 2019,
My testing was on 27th but material are not reached in coimbatore,

I was follow up in srs bangalore continue from 26th and 27th they are saying we will kept you material today and you will receive on 27th morning same i was fallow up on 27th they are saying you will receive material on 27th...

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Address: 580004

I have booked srs bus and made reservation for bus which is leaving jogeshwari-mumbai at 8.35pm on 26.9.19 (Ka01af9508) and as per schedule it should reach by 6.00am next day. The bus has come right time at boarding place. But when i enquired to bus driver regarding time to reach dharwad, he told it will reach by 10am, which is norml/usual timing of bus arrival at dharwad, which is 4hr delay as per time schedule given by travel company ie...

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Address: Kanyakumari, Tamil Nadu

Im travelling from bangalore to nagercoil on ka 01 ag 4404 today. It was raining when i was about to board your bus. Door was locked. Im unaware that its a driver controlled door. I tried to open the door. I just touched the lock. Driver opened the door and started yelling at me as if its his own bus. Did i damaged your lock or glass? I just touched the lock. How can he be so disrespectful to customers. Having a very bad experience. Will...

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Address: 625001

Last month I sent by Bike from Madurai to Bangalore thru SRS Logistics. I asked them to send my bike in a bus, they agreed and charged me Rs. 2500/-. I was waiting in Hosur SRS office more than 2 hours from 4.30AM, next day morning. These ### guys didnât sent my bike in a bus, instead they sent in a lorry that would cost around Rs. 1300 only, also my Bike got slightly damaged. I called to Madurai office and they didnât...

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Me with wife was traveling from kumily to bangalore on 16th sept 19 6pm departure srs bus
Route: kumily (Kerala) to bangalore
Pnr: ts[protected]cmbb/31576107/kumuly-cumbum-bangalore sleeper
Travels: srs travels
Departure: 06:00 pm sep 16, 2019

I have faced a worst and bad behavior from your operators... Usually all bus operators will inform when reached a place in bangalore. This people never...

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Address: Satara, Satara, Maharashtra, 415004

*if you don't contact me in next 15 mins i will commit suicide* call right now [protected]as i have lost the my chance to attend the interview in bangalore. Be ready to face the consequence of being irresponsible. I have booked otvon 25 august.
Worst service you already late and your pune office man says wait for more 2 hours. Hopeless people i am going take a legal action against you. Be ready to pay for it. I will share review on...

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Address: Keshav Cement & Infra ltd Lokapur

Today I booked ticket from belgaum to bangalore by SRS travels morning 6.30 am PNR no 31431465 Now the time is 9 30 am till time bus is not arrived, we selected bus for emergency work at bangalore reach in time.
Passenger Name Suma

Reg

M.Alexander
[protected]...

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Address: Bangalore, Karnataka

On 2-9-19 i had booked ticket from bengaluru to udupi bus timing 10 p m
I was late by 5 minutes bus no ka 42 788 left without pickup
From your office i was sent up to 8 th mile stop in bengaluru in another bus by the time i reached that stop bus was gone
If this is the attitude of your staff what will be fate of passengers
I will appreciate srs travels if they iniate any action against staff of particular bus...

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Address: Haridwar Pg, Indranagar, 560038

I am traveling from shirdi to bangalore with srs travel on 2nd september 2019 and after sleeping found many spider and cockroach inside seat vihicle no. Ka 51 c 4601. After call to driver and attander he is mis behaving and abusive word and asking to complain wherever you want been urgently attention pl this type of travel need to cancel the licence...

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Address: Hosur, Krishnagiri, Tamil Nadu, 635109

I was tried ticket cancelation through online but it was not accepted & it was not happened. Hence do the needful & canceled the ticket. Ticket details follows:-

Ticket no. 31274469
Passenger name : - k. Susila
Conduct no. : - [protected]
Mail i'd:- [protected]@gmail.com
Journey date :- 02.09.2019
Journey place: - palani to hosur...

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Address: SRS travels, Aslali circle, Ahmedabad. Gujarat, Ahmedabad, Gujarat, 382427

Website: www.srsbooking.com

Bus pnr no: 30978122
I was supposed to be in belgaum by today (Aug 31 2019) @7:30am.

But the sad thing is i am still traveling 😔
It might reach by 9:00 pm.

Almost more than 12 hours

Such a worst experience from srs.
They already delayed in boarding point (Ahmedabad) by 2 hours.

Sadly today there was a naming ceremony @ my home.

Please take...

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Address: Srs travels, opposite to fortune hotel, near anand rao circle, Bangalore, Karnataka, 560009

Im on my travel now. Travelling from bangalore to sringeri. Myself, my father and mother are travelling. It is mid night 12:30 am. The bus driver didnot stop for a break to use the rest rooms. Myself and my mother were fast asleep. Seems my father had got down with drivers permission to pass. When my father got down, the driver left my father there and drove the bus, in the nh high way, with no facilities around. My father being scared and...

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On 24tg aug 2019, i boarded a bus from udupi. Bus number ka af 0305 and my seat number was 14, i was given a torn balnket to use. This is not a customer service you should give it your passengers. While charging bus ticket, do you make any consideration knowing the fact you have torn blankets in ur bus? I don't think so then why was it given to me? I need ur explanation on this matter. I have attached a photo....

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