Sterling Holidays Resorts Complaints & Reviews

I am a member of Sterling Holidays since 2017. When I joined, their relationship manager told me that I can avail holidays in any season but the respective season points will be deducted. However, I found that this was not the case, and I was not allowed to book in other seasons. Had I known this I would never have signed up.
In 2020, their representative Mr Aravind Arun offered us a "special upgrade offer" which says:
----br...

But I don’t have documents of 55455 to applying for duplicate documents they need mobile number updated.
For mobile number update they need documents.
My ID is active & submitting ID proof is not sufficient itseems how irrelevant is that....

Dear PromotersSterling Holidays I have taken membership of Sterling for 10 year on 29th December 2023, after paying Rs. 290000/- (Two Lakh Ninety Thousand ) and 9300/Annual maintenance charge. On the time of membership the representative has claimed that-1. I can avail 10 to 13 days annually in India or Abroad.2. I will be given 06 Night 07 Days International holidays as complimentary.3. I will be given an offer of 4 Night...

We were sent WhatsApp from the person of sterling regarding deposition of ASF of rupees 22712 . We paid via UPI in the sterling holiday website and called thaf person for booking th person said that you have put it under the wrong member id, we said that it was only sent by you...

Dear Sir/Madam,

My Sterling Membership ID is VNT1252082 & RCI Membership ID is[protected].

I am writing with deep grievance against two of the employees Mr Pritam Sarkar & Ms Shivani of Sterling Hotel Puri, Odisha, India.

On 10 Sep 23, during our stay at Sterling Puri, we met these two employees. They made us false promises saying that we need to pay only ₹3, 12, 000 one time and the membership...

Sterling making fool to all members. They are giving membership and not giving rooms. every time rooms are in waiting list and same time on other website rooms are available.

I am facing this issue for the third time. rooms available on other application like MMT, GO IBIBO, ETC but not available on sterling portal for his member.

Pathetic service. stop making fool to people. they are calling for upgrade every...

I had taken Sterling resorts membership way back in early 90's, at that time it was given for 99 years.

As per my agreement they will have to build a resort in Bhimtal, which till date they have failed to do so.

They have been asking for AAC charges from last 5 years for a property that does not exist.

Moreover they did not allow me to book the resort for non payment of AAC, and now they are threatning...

Sterling is cheating by making all the long weekend as red season and ineligible to book for white /blue studio members

Earlier at least I was able to book some holidays but recent 2 or 3 years they are trying this trick of blocking the long weekends and constantly insisting all white /blue to upgrade to red season by demanding more amount..
I have 2000+ points and some elapsed also due to this act of Sterling..br...

Date : Mon, Sep 4, 2023

I made a booking at Sterling Park Kalimpong for 2 person, 2 nights. I provided the credit card information for security against the booking. It was supposed to be pay at property and cancellable free of charge untill 3 days of checkin.

As soon as I made the booking amount 20621 INR got debited from my credit card without any prompt from Sterling Hotel or Booking.com, Credit card statement...

We are members, and tried to book 2 rooms at Sterling, Yelagiri. We are a party of 4 Adults+1 Child, so we booked for 2 Rooms. However we faced following 2 Glitches:
1) While trying to enter total number of persons, it is not accepting the child. After checking with Reservations, I am told that there will be additional charges for the child to the tune of INR 885.00 per night. This charge is extremely high.
2) Since I am a member,...

Please send my maturity amount as per certificate provided by you vide application number G107299 Certificate number D1382 Maturity date Sept.2014 please send my maturity amount with upto date interest .
This is urgent please sir ...
Thanks and regards
Jawahar Lal Mehta F/o Neha Mehta
Mobile number [protected]...

Cust ID: 1249714
Name: Selvaganapathi

I Have sterling Holidays White Membership which i bought it for nearly 5Lakhs. And i Paid my last 2years subscription (1st Year 10K, this year 12K) too. Till date no benefits been retrived.

But when I try to book through sterling holidays customer care at Yelagiri location, I come to know the following payments to be made for getting the booking even if we are a elite...

Hi Team,
Sterling marketing team literally cheated me to avail membership at the time of visiting sterling kodai resort. Basic plan 3lakh 49 thousand they said and received immediately from me 1 lakh 97 thousand for membership through my credit card. After made the payment they are not providing membership ID /booking rooms - some website issue and delayed each and every time buying time from me. I reviewed all the incident happened...

Booking No. : [protected] check-in date[protected], and check-out date[protected].

Had booked on 14th July 2021 and then cancelled it after 5 mins. As per the terms laid out to me, full amount should be refunded to me if cancelled before 15th July 2021. Wrote for a refund of the money, thereafter received a mail from Sterling Puri that they will issue voucher of same amount, which I declined and asked them for a complete refund...

I had reserved few rooms in Sterling yelagiri from 29th April till 1st May 2023. The booking was made on 16th April and paid an advance of Rs.36, 000/- to confirm the reservation.

Later on 18th April I had requested to cancel this booking due to Medical Emergency that one of our family member was Hospitalized for an immediate surgery. Ramachandran, who was the First point of contact for this entire booking had understood the...

We made a booking which was tentative and seeing the T&Cs which mentioned that the booking can be cancelled 48 hours prior to checking.
However within booking in an hour, our plan changed and we reached out to customer care support, there was no response on the IVR. WE MADE ATLEAST 10 attempts.
Then after we checked on the website which showed a manage booking option, on entering the booking ID and selecting cancel- there...

Member id 1238741
Contact no.[protected]
Stearling holiday is cheater company and it’s policy are charging every day. At the time of taking membership they have charged huge amount of money and every year taking huge amount in terms of ASF from member and providing all services to non member.
Recently I have tried to book sterling Panchgani for august month from website but could not book. So call to customer care and...

I have recently tried to book for sterling Panchgani for august month but could not book from website though it was mentioned booking open. Then I called customer care and I came to know booking not open for member only open for non member. They are charging large amount of money for membership and ASF as well and booking priority are giving to non member. Really they are cheater
Moreover, they have open new rule that in weekend booking...

I went for a vacation to Ooty Sterling ELK where I got two members of Sterling who offered me the membership for 25 years for which I was asked to pay 3.30 Lacs. I swiped Rs 1.92 Lacs over there & I paid a 1-month installment of Rs 11.500. I haven't availed the services a single time.

Now my father-in-law is not well & the family needs money. When I canceled the membership I got a call from Sterling & the agent asking to share...

I had booked 2 day accommodation at Sterling Thekkady between April 30th and May 2nd.
My booking was confirmed and the payment from my card was deducted on 28th April, I received an confirmation message from Sterling. I called up the front desk on 28th April 3:29 PM and the person confirmed my booking.
On 29th Night at 9 PM when I was already on my travel to Thekkady enroute Madurai I get a message from Sterling that my booking...