SRS Travels Complaints & Reviews

Dear sir,
I booked ticket for following details
Ticket reservation for mr riyaz s from navalagund to bangalore on service ramdurg-bangalore sleeper
Ticket number: 30997716 travels srs travels and logistics private limited
Seat no (S) (1 seats)
7l (Riyaz s) (27) (M)
Journey date 09/08/2019
Dep time:09:10 pm
But bus was cancelled by bus operator because of some issue, and i didn't get...

Busno: ka429770
Serviceno: gajendragadh - b, lore sleeper
He is almost more than one hour late and after that he caught on highway police for drink and drive.. There only 2 hour late..
More importantly it's very risky of all those passengers who's travelled in this bus. Late also no problem please don't allow drink and drive.. It's a very hash driving and unsafe journey in this travels drivers don't have a common sense...

Very ill manners staff. I was traveling along in bus from bangalore to karwar (Sleepers non a/c) and this one guy (Srs) just bumped into my seat opened the curtains and bent over me to close the curtains. When asked, he very rudely told me that others are getting disturbed. Is this the way you guys deal with it? This was very uncomfortable and disturbing for me. Not expected this behaviour and never again travelling with srs...

Yesterday we were traveling to pune bording from belgaum, we informed the driver and the repected person there that the roads are broken down and floods occured in kolhapur even tough he insisted to continue the trip. We told the driver to contact head office but they were rude and drunk and were arguing in a bad way. All the passengers informed that even dc gave orders not to travel that route. Somewhere after belgaum near dhaba they exchanged...

Me mahesh makhija was traveling from hubli to bangalore dated 3/8/2019, n on the way i saw that my money was missing from the bag n the bag was locked with fevikwik glue, when lodged a complaint with the srs office they were very rude n dint respond to us, i being a regular customer to srs, dint except this redicolous behavior from them, pls cooperate,
Bus no ka 51 aa 4338
Ticket no 30932281...

I booked ticket from hubli to kundapura on 28
28th july 2019, wen i requested him to stop for washroom in ankola where both men and women can use he replies that"are nahi hum sab men's roadside he kar lete hai.. Agar apko bhi toilet karna hai toh.. Roadside karle.. Light dim karta hoon.. Nahi toh kisi jhadi ke phiche jake karlo koi nahi dekega.." this is how men are concerned abt women hygine.. Such a crepe he is.. I understand that...

Dear sir, i booked a ticket from byndoor to bengaluru on 14th july for journey on 16th july, then i got call from phone number [protected] and stated ticket cancelled due non availability of bus and amount will be refunded. Then i called to enquired about refund on phone number given above on 17th july they given number [protected] and they stated that refunded already to paytm then i called to paytm, they intimated through mail not get amount...

I have booked my trip from "Chennai" to "Tenkasi".Travel name as "SRS".PNR:30250216. The trip day evening I received a message as "Your Trip is canceled due to vehicle breakdown".Very disappointed and Irritated. I received the information before 2hours for the travel date. At least they should be informed before the trip date. How will be users again book the tickets for the same time and date?...

On 20jul2019 3o[censored]s travelled from banglore to srivilliputhur. We had 2big trolleys and one tv box. When we asked to load the trolley and tv box on luggage section. Ur staffs refused to do that and saying we have to keep in our places and charged 300 for tv box. We are ready to pay luggage charges but why we have to pay to keep the luggages in our places.in the same day other 3 passengers also having same size of trolleys. All of them were...

In booking office, person is telling to bus driver by calling to come 20 minutes delay. We asked the reason, some passenger informed him that they will be delayed by 20 minutes. Is this the way to treat the other passengers. Does he thinks like we don't have any other work for others delay.
Booking office details:
Location : srs office, near shanthi sagar hotel, udupi, karnataka
Date : 16th july 2019
Bus route...

Instead of insisting to take half ticket for my daughter who is 6 years old.
The person from srs entered in bus. And asked about the age of my daughter. After getting details from me he requested to take half ticket.. I agreed. But after some time he is negotiated that instead of taking half ticket for 400 rs. U give me 300 rs.. Is it. Right?
Need a proper reply...

Sir.,
I had requested a parcel from mumbai that parcel for me banglore got a free bill and the goods went wrong. The front company had 420 with us. I went to srs yesterday to inquire about how you are carrying out the bill bills, i have been saying that without the bill the goods are coming. Sir, i am registering the fir against the company because the people of the company are not taking our phones. Delivering the goods, therefore,...

Srs travels didn’t pick me at the point, they made me wait for 60 min for a bus in bangalore on thursday 27 june and when i was returning to bangalore i am late at vijayawada for 5 minutes because of heavy rain on july 1, driver and staff were very rude and left and told they will wait at guntur did the same if they would have waited for 5 min i would have reached and such a worst behaviour by the driver...

This is to inform you that, travelled from bangalore to hyderabad on 27th june (Pnr no.[protected], the bus was supposed to reach hyderabad by 6.45 but it has reached by 8.20am.

And again travelled from hyderabad to bangalore on 28th june (Pnr no.[protected] the bus was supposed to reach bangalore by 6.15am but it has reached by 10.30am.

Because of these i have lost my business and i could not able to meet the...

I had booked ticket in srs travels on 30th june from bangalore to ichalkaranji with good consideration of reaching by 8 am as schedule. After belgaum it stopped 9 places on highway to pick local passengers wasting precious time of ours. Its ridiculous to run as local bus after talking such high amount. It took 3.5 hours for 100 kms. I need claim for my loss of business 2hich was scheduled at 10 am.
Time is precious.. If it would be...

The company guy is telling me his boss is a big man no one can do anything even if i complain this is indian judiciary . for only 11 kilo bundler the person has charged me rs 8500 and when i asked he is telling me that you should tell us to reduce then we can some parvath guy who is the manager there has not spoken correctly instead of solving told me it is our problem, this is such a waste of money and time i need a solution on this can...

Pathetic service too may bedbugs, bedsheets were not provided..harrassing customers who are travelling on complaing ...we were force to take last sleepers seats which was more pathetic. I wnt my money back..

Tracking from SRS Travels Logistics Private Limited
PNR:29263101
Vehicle Number:KA 51 AA 6968
Service:Mumbai-Bangalore Multi Sleepe 5
Contact Number:[protected]
Track at:http://trkg.in/HY4TDKbr...

I travelled from bangalore to kundapur on 24th may and reached on 25th may.. The vehicle was a multi axel volvo with number ka 01 ac 9155

This complaint is about the second driver who took over after the bus stopped after hassan. - driver with a moustache turned upwards (Sorry did not take his name)

Please note the first driver was very present and professional.

I would like to highlight few things:br...

We had booking last 2 days from mangalore to mumbai. (3pm stating point) first one single lady on 30th may 2019 and 2nd one on 31/05/2019 lady with her son.in this both occasions buses reach mumbai 4 hrs late on said arrival time on given dropping point. We were waiting in given dropping point to pick up our relatives at 20 minutes before and keep on calling on phone.
Bus driver phone could not reach/ customer service no proper information.br...

I booked a returned bus ticket from srs travels semi volvo bus through travelyaari and i paid online ticket for rs 860/- {rupees eight hundred and sixty only} and bus was from kannur to bangalore on 16 may 19 which got cancelled on 16 may 19 due to breakdown but amount of rs 860/- did not refunded till date to me. I was assured by srs travels that it will be refunded by two or three days....