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SRS Travels Complaints & Reviews

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Updated: May 8, 2024
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Bad 😕 It seems that SRS Travels has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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SRS Travels reviews & complaints page 12

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N
Narentumbe
from Bengaluru, Karnataka
Jun 2, 2019
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rude and disrespectful driver and pathetic service

Address: Bangalore, Karnataka

I travelled from bangalore to kundapur on 24th may and reached on 25th may.. The vehicle was a multi axel volvo with number ka 01 ac 9155

This complaint is about the second driver who took over after the bus stopped after hassan. - driver with a moustache turned upwards (Sorry did not take his name)

Please note the first driver was very present and professional.

I would like to highlight few things:br...
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Jayram Salian
from Mangalore, Karnataka
Jun 1, 2019
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too late reaching in mumbai

Address: Dakshina Kannada, Karnataka, 575003

We had booking last 2 days from mangalore to mumbai. (3pm stating point) first one single lady on 30th may 2019 and 2nd one on 31/05/2019 lady with her son.in this both occasions buses reach mumbai 4 hrs late on said arrival time on given dropping point. We were waiting in given dropping point to pick up our relatives at 20 minutes before and keep on calling on phone.
Bus driver phone could not reach/ customer service no proper information.br...
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N
Not in Chandran
from Ludhiana, Punjab
May 29, 2019
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non receipt of my cancelled bus journey amount rs 860

Address: Puppas, Chalad Kannur District Kerala, 0000, Kannur, Kerala, 670014

I booked a returned bus ticket from srs travels semi volvo bus through travelyaari and i paid online ticket for rs 860/- {rupees eight hundred and sixty only} and bus was from kannur to bangalore on 16 may 19 which got cancelled on 16 may 19 due to breakdown but amount of rs 860/- did not refunded till date to me. I was assured by srs travels that it will be refunded by two or three days....
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S
SUJITH U
from Mysore, Karnataka
May 24, 2019
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reckless driving of an infosys bus number ka01af742

Address: Bangalore, Karnataka, 560008

This bus has over taken me from left and caused accident to my car and even after contacting ur customer support was of no use as they lied to me saying this bus is not from srs i have used the find vechile details and got to know it belonged to ur company failing to solve my issue can lead to a case being launched against ur organization.
I also have details of the bus driver and ur organization emblem on the bus failing to respond...
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N
Ningappa Patil
from Bengaluru, Karnataka
May 21, 2019
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worst staff especially govardhan theater office

Address: Bangalore, 560086

Yesterday old age people are travelling from bangalore to gokak sleeper bus no. 3694 along with them one more kid age around 8-9 years travelling. They asked me to take full ticket charges without issuing ticket which is really ridiculous and least bother about passanger. Forcibly collected money from me and not issued ticket. I said will inform to top people simply they said you can go and complaint anybody we are least bothered. Normally...
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S
siddharaj allurkar
from Chennai, Tamil Nadu
May 20, 2019
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transaction made to book bus tickets through ftd travels but tickets not booked also amount of rs.1806 deducted from my sbi bank account.

Address: Pune, Maharashtra, 412207

I am siddharaj allurkar. I made transaction to book bus tickets through ftd travels but tickets not booked also amount of rs.1806 deducted from my sbi bank account. Transaction date[protected] at 12:05 noon. Bus srs from bangalore to humnabad. Almost one week over so far i didnot get refund. Please refund the amount at the earliest. Otherwise i have to go to any extent to claim amount plus compensation....
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2
2@9@
from Bengaluru, Karnataka
May 8, 2019
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rude, arrogant, di-respectful driver - umesh

Address: 560009

I was travelling form bangalore to udupi on the 3rd of may 2019. I reached 15 mins before the boarding time. I had a luggage and there was no space inside the bus/under my berth to keep the luggage and waiting for someone to open the dikki and help me put the luggage. The person checking the status of the passenger was polite enough to say that the cleaner had stepped away for a tea and i should wait for 2-3 mins which was understood. After...
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S
Shajin B
from Thiruvananthapuram, Kerala
May 7, 2019
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refund of 6 number of bus tickets-reg

Address: Thiruvananthapuram, Kerala, 695013

I have booked 6 number of tickets for my travel from trivandrum to banglore at 30/4/2019 and return at 01/05/2019. But srs travels inform the bus was cancelled and not arrange any other alternative. So you are requested to refund my ticket fare rs;8114 urgently.
Pnr no;ts[protected]ykpv/29255248/thiruvananthapuram-bangalore (30/04/2019)
Pnr no;ts[protected]obxj/29255680/bng-trivandrum (01/05/2019)

Yours faithfullybr...
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V
varanasisaikarthik
from Bengaluru, Karnataka
May 6, 2019
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staff are worst and they hesitate to drop at our required dropping point

Address: H.No 69 Brindavan Nagar, Near Madivala, Bangalore 5600, 560037

I am travelling continuosly for 4th time from belgaum to bangalore in bus no. 3618
Seats are loose with loosen screws. Bus maintainance is not good. Opened chips packets and water bottles of previous journey are still there.. And also staff are really very dirty staff... Negligance at customer requirements.

Paagal brains??? Why you keep dropping points i[censored] are not able to drop at various points? Just keep anandrao circle......
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M
[email protected]
from Belgaum, Karnataka
Apr 27, 2019
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improper trip management poor service

Address: lake view hospital, Gandhi nagar, belgavi, 590018

Booked bus was cancelled due improper management, this was intimated on the day of journey and it was too late, for us to search for other buses.
Our booking was from belgaum to bangalore at 10pm ac multi axle sleeper, but this bus was cancelled and informed to us regarding other non ac bus in the evening, even they have changed seating arrangement which was not acceptable at all.

Bus was too dirty. Lot of dust on beds...
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I
Indu Padyala
from Delhi, Delhi
Apr 21, 2019
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worst experience almost to death

We booked a bus from guntur to bangalore on 20th apr19. But ac is not working.. Even we complained no response from the operator or driver. But they brought us like animals in that condition only till tirupathi... Due to sofacation n crying my small kid got fever and admitted in hospital. How could you people will be this much irresponsible. And made passengers without no choice. I need penality to be charged for this.

Redbus...
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S
Shanmugaraj Muniyappan
from Bengaluru, Karnataka
Apr 21, 2019
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bus didn't pcked the passenger from boarding point

I had booked the bus ticket of almatti to bangalore on 20.04.2019 at 10.30 bus through makemytrip website. And also informed the bus boarding point office in taj mobile centre, almatti. I had waited upto 10.30 p. M, one of s. R. S travels crossed us and we waved us from the road side near boarding point office but they didn't stopped the bus.
After the boarding point shop staff also spoke with many persons in bijapur office and managers....
+2 photos
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N
Nafeezmhd
from Chennai, Tamil Nadu
Apr 17, 2019
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worst experience ever

Dear srs travels,

I traveled from marthandam to chennai in your bus on 16.04.2019. And it was very disappointing experience,

1) bus was in very bad condition the screens provided in the sleeper berth is broken and fallen down. Later the staff came and questioning me for the broken screen rod.

2) when the bus stopped for rest the staff sounded very rude to passengers that to come fast else they...
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S
Shrikanth Biradar
from Mumbai, Maharashtra
Apr 17, 2019
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bus battery problem has taken our 4 hr time

I am complaining about worst thing experienced during journey (16/04/2019) from bangaluru to sindagi. Bus no ka51 ab 0972. The bus stopped for dinner at 11:45pm near bangaluru nd it continued up to 3am, your staff has given reason that, battery problem is their we will take in another bus which is coming right now. Then finally another bus came at 2:30 am.. Some people were not knowing whats happening there, because they were on sleep mode.....
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S
supremearvind
from Bengaluru, Karnataka
Apr 16, 2019
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rude, unruly driver

Address: Luxuria Apartment, 10. Madurai Main Road,, Tirunelveli, Tamil Nadu, 627001

Complaint : against driver kumar.
Bus no: py01ck8217
Pnr : 29017396.
Bangalore to tirunelveli, 8.30 p. M. A/c sleeper, date of journey 15.04.219.

I traveled from bangalore to tirunelveli with my wife.
I have your passenger for more than 10 years now.
Normally your bus stops first at srs office on tirunelveli bypass (Which is close to my house) and then at vannarpettai stop,
Normally...
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M
Mahaveer Upadhye
from Delhi, Delhi
Apr 16, 2019
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a/c sleeper bus kept switch off at 12 midnight and d driver along with cleaner went for 20 mins dinner

Ur a/c bus numbering ka51, d9406 has been kept switch off due to the driver along with cleaner dinner at 12 midnight for 20 mins dinner. We most of the passengers are suffering inside the bus due to the suffestication - this cause might lead to death of the passengers and request to take the corrective actions immediately.

Even the helpline person rajesh is joining the hands with driver and cleaner on switching off the bus.br...
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A
anjalykalathil
from Bengaluru, Karnataka
Apr 13, 2019
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about madiwala office

I had booked a bus from bangalore to kozhikode for 13th april 2019. Pick up was scheduled at 8.15 pm. I was there at 8 pm. There was no one at the counter, there was a guy running around with a sheet outside, he asked me to wait inside and said bus will come. At around 8.30, a guy who was waiting with me got a call and ran out, i took my luggage and followed him. But by the time i reached bus took off, i banged on the door to stop, one passenger...
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N
Nabeela Farooqui
from Mumbai, Maharashtra
Apr 11, 2019
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bus was delayed for 2 hours and every now and then it is stopping for 15 mins

Address: Bangalore, Karnataka, 560037

Bus driver and workers are too rude.. Bus departure time was at 7:10 from anandrao circle and they started around 7:45 to reach yashwantpur they took one hr and we reached around 8:45 and stayed there for 20 more min. On asking they were saying it's not their problem.

Bus number: py01ck8096

Redbus mticket
Route: bangalore to dharwad
Ticket no: tn[protected]
Passenger: nabeela (28, female)br...
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S
Sanjyoth Hs
from Idukki, Kerala
Apr 9, 2019
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complaining about srs for not picking me up from the boarding point

Horrible experience ever!!
I waited in the boardin point almost 20min prior and i have not recieved any call from d driver if m der in d boading point or not, my bus was at 9 15pm, i reached der before 9pm n i kept on waiting n around 9 30 i calld d no in which was mentioned in ticket n he told me bus is on d way. I still waited der n again when i called around 9 45pm they told me bus had already left,
How irresponsible d...
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S
sharewithshivani
from Mumbai, Maharashtra
Apr 6, 2019
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regarding baggage missing

Address: A-704, DSK kunban, Kate wasti, Punawale, Pune, Pune, Maharashtra, 411033

A purple color trolley bag is suspected to be left in the luggage compartment of the bus while taking out the luggage at wakad ginger hotel stoppage pune, when i got down there today at 1pm. Since i had a lot of luggage with me this one bag got missed!
I was travelling from srs travels semi sleeper bus.

My details are:

Passanger name: shivani dixit
Travel date: 5th apr 2019
From: bangalore...
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