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SRS Travels Complaints & Reviews

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Last updated Feb 16, 2024
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SRS Travels reviews & complaints page 3

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K
Jan 14, 2023
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Bed bugs issue

Dear Sir
We are first time travel in srs transport we r more expected.But after full disappointed...
Actually we r booking from Bangalore to Thanjavur-13/01/2022 Bus no- KA42A0833... But we r full night can't sleep for besbuxks issue & Cleaning also worst inside of seats......
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satish2602
from Chennai, Tamil Nadu
Dec 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not on schedule and bus type changeded

Hi team.

We booked SRS bus from bangalore to Mumbai on 25th Dec. Seat no. 36, 41, 42.
Ticket no; 37142463

While booking it was mentioned that, bus type was VOLVO multi axle.
Bus bus provided is SCANIA (KA01AE2594) which is not comfortable.

And also bus crew members are allowing other un-reserved travellers at many places in between kolhapur and Pune. Many places they are stopping...
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satish2602
from Chennai, Tamil Nadu
Dec 26, 2022
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Not on schedule and different bus type

Hi team.

We booked SRS bus from bangalore to Mumbai on 25th Dec. Seat no. 36, 41, 42.
Ticket no; 37142463

While booking it was mentioned that, bus type was VOLVO multi axle.
Bus bus provided is SCANIA (KA01AE2594) which is not comfortable.

And also bus crew members are allowing other un-reserved travellers at many places in between kolhapur and Mumbai. Bus is stopping aat many...
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Mallikarjun Kh
Dec 20, 2022
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Inconvenience for traveling.

Website:SRS

-Bus tracking is not available
-phone numbers are not reacheble wgich are provided on tickets.
-got the bus numbers at last moment of his arrival

: I have booked the bus in redbus app today(20-dec-2022). Bus arrival time was 9:20pm. Till 9:15 pm I didn't get bus numbers and I have called the phone numbers which were given on tickets but numbers were not reachable.And bus has arrived 9:40 pm . even driver has not...
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M
Muthu
from Bengaluru, Karnataka
Dec 4, 2022
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Cancellation refund still not happened

I booked a ticket from Tiruppatur to Bangalore for 13/12/2022 in SRS TRAVELS on 12/11/2022.PNR NUMBER: 36941834. Due to some plan change I cancelled on 22/11/2022 as per the cancellation policy.
I received the confirmation mail on the 22/12/22.and refund order on 23/11/2022.
But till now I did not receive the refund amount.Also I called the numbers mentioned in the site.No numbers are working.I never had this kind of experience...
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srijithg
Nov 14, 2022
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SRS Travels Cancellation ticket refund issues

Sir, I had booked an online ticket from Bangalore to Tiruchendur The date of Journey is 09/11.2022. and Tiruchendur to Bangalore date 11/11/2022 in the name of my srijith, pnr no. is 36916038 / 36916039
Due to unavoidable circumstance the trip has been cancelled. I cancelled the ticket on 07/11/2022. Confirmation mail has been received. According to their policy, the amount will be refunded within Five working days. Till now my amount...
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Rifahath
Nov 13, 2022
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Bus got stuck after taking it from 2 hours

Address:Bangalore

Already bus came late, and when the bus stop in rest stop bus got some complaints and all passengers were waiting for more than 3 hours, what the hell is this? We know sometimes bus will get complaint and in this bus only I had the same experience before also. Please provide good transportation or else please don't put this type vehicles for long route it will be a bad experience for every passenger in this bus include me. Bus registration...
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Rajaprem
from Kanyakumari, Tamil Nadu
Nov 5, 2022
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Srs driver worst behavior

Address:Bangalore

Respected administration, I have booked ur bus in the date of 4/11/2022, from ngl to blore. Bus no: KA42A5839, in the time of journey ur driver speech and words are totally irrespecting and the way he treating the customer was irritating. So u must control ur staff . Making misbehaviour done by him. Other wise definetly it will be end with physical violence, so because of respecting ur company, I have done this mail. And his age must be 30...
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Palanichamy.Ps
from Sivakasi, Tamil Nadu
Nov 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation ticket refund issues

Sir, I had booked an online ticket from Sivakasi to Hosur on 16/10/2022. The date of Journey is 21/10/2022.in the name of my uncle Sri.P.Kalirajan, His pnr no. is 36833348. Due to unavoidable circumstance the trip has been cancelled. I cancelled the ticket on 20/10/2022. Confirmation mail has been received. According to their policy, the amount will be refunded within Five working days. Till now my amount has not refunded....
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Pratikkumar742
Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about driving

Worst experience ever while travelling from banglore to belgavi.The driver man handled me and the driver was drunk driving and even the spare driver.I had important meeting and he even refused to switch on the charger sockets.The bus no is KA 01 AF 8419 bus timing 9:45pm.I need you to take strict action on them bus driver name Umesh Shinde and shivbasapa...
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As said above, the driver and the fellow member of the bus with registration number KA01AF9505 traveling from Kolhapur to Bangalore is frequently stopping bus to pick passengers and sell the empty seats. It is disturbing the passengers as the fellow member of the bus is disturbing privacy as well by pulling off the curtains of seats. I request you to take strict action against these acts....
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J
J Mumtaj
from COIMBATORE, Tamil Nadu
Oct 18, 2022
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Bus service cancelled without information

I would like to inform you that I booked the Ticket for Tuticorin to Coimbatore before one month. But today they called and informed that we will go to cancel the service on that day. So you try to book some other vehicle. In this Deepavali Festival time all buses are booked and full already.

But the SPS travels always doing the same thing every time. Last year deepavali time also did the same

Because of this...
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R
Oct 16, 2022
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Timing and service

Address:Krishnagiri

Waiting from the pick up point more than 2 ad half hours and irregular responses staffs...
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Buhari Sikandar
Oct 15, 2022
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Rude Drivers

Bangalore to kanniyakumari bus.. Drivers are so abusive and harsh over passengers. Even they say bad about ur company. Company should warn these drivers if not it's the biggest impact on ur fall. Everywhere reviews i can read about drivers rudeness now i saw that wit my own eyes Buckle up SRS. nice bus with no good attendents has no value. Thanks...
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Sonusb
from Ilkal, Karnataka
Oct 12, 2022
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Refund pls

Address:Ilkal

I canceled my ticket but agent is not giving my money, he is saying that it's not possible to cancel, even I canceled before 24hrs.pls help...
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Prakash Nallasamy
Oct 2, 2022
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No Proper Response and Rough behavior

PNR No: TS[protected]MKBE/36743866
Bus Boarding POint
Arumuganeri
Landmark: Main Road
[protected]
Time 7.15 PM
Date - 2/10/2022

Bus Operator
[protected]
[protected]

bus operator not picking the call and the booking office ([protected]) the first time he attended the call and told I don't know the details contact driver and we are not getting any response...
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A
am sudarshan
Sep 14, 2022
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Refund issue-amount deducted and ticket not booked

Kindly refund amount deducted from the credit card through paytm gateway. You had mentioned it will take 1 week to refund but no updates as of now. Kindly respond as soon as possible
PNR numbers 36634208 & 36634212...
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Bus is too late...
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VishakhaBachhav04
Sep 6, 2022
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Booking failure but money was deducted from my bank account.

Address:321, Tippu Sultan Palace Rd, Opposite Bangalore Medical College, Kalasipalya, Bengaluru, Karnataka 560002
Website:www.srsbooking.com

Hi,

On 26th Aug 2022, I booked 2 tickets using the SRS website: https://www.srstravels.net/index.php for 22nd Oct 2022 from Bangalore, Anand Circle to Nashik.
I filled the required passenger details and made the payment using PAYTM, scanned the QR code to make the payment using PAYTM app. The amount of Rs. 5895 was deducted from my bank account and I got the successful payment message from Paytm. Please see attached...
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My name sagar Magaji
I have booked online bus tickets in srs official portal. Date:[protected] time - 09:30am. Non AC bus 2+1 coach Between Ilkal and Bangalore 09:30pm bus for seat L8 and L9.
For Mr.Ambasi niranajan and Mrs.Laxmi niranajan. Payment is successful(₹1496.25) but booking has not done got 505 error page. After I tried to call official number given on website all numbers are switched of no point of contact or reach...
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