SRS Travels Complaints & Reviews

My sister had the most harrowing experience of her life.

She was due to travel by SRS travels from Kolhapur to Bangalore on 13th January. She reached the pick up point before the pick up time of 9:30pm. She called to enquire and was informed that the bus was late. Close to an hour later, there was no sign of the SRS bus. She again called and was questioned why she was not infomed, because the bus scheduled to pick her up had...

Dear Sir
We are first time travel in srs transport we r more expected.But after full disappointed...
Actually we r booking from Bangalore to Thanjavur-13/01/2022 Bus no- KA42A0833... But we r full night can't sleep for besbuxks issue & Cleaning also worst inside of seats......

Hi team.

We booked SRS bus from bangalore to Mumbai on 25th Dec. Seat no. 36, 41, 42.
Ticket no; 37142463

While booking it was mentioned that, bus type was VOLVO multi axle.
Bus bus provided is SCANIA (KA01AE2594) which is not comfortable.

And also bus crew members are allowing other un-reserved travellers at many places in between kolhapur and Pune. Many places they are stopping...

Hi team.

We booked SRS bus from bangalore to Mumbai on 25th Dec. Seat no. 36, 41, 42.
Ticket no; 37142463

While booking it was mentioned that, bus type was VOLVO multi axle.
Bus bus provided is SCANIA (KA01AE2594) which is not comfortable.

And also bus crew members are allowing other un-reserved travellers at many places in between kolhapur and Mumbai. Bus is stopping aat many...

-Bus tracking is not available
-phone numbers are not reacheble wgich are provided on tickets.
-got the bus numbers at last moment of his arrival

: I have booked the bus in redbus app today(20-dec-2022). Bus arrival time was 9:20pm. Till 9:15 pm I didn't get bus numbers and I have called the phone numbers which were given on tickets but numbers were not reachable.And bus has arrived 9:40 pm . even driver has not...

I booked a ticket from Tiruppatur to Bangalore for 13/12/2022 in SRS TRAVELS on 12/11/2022.PNR NUMBER: 36941834. Due to some plan change I cancelled on 22/11/2022 as per the cancellation policy.
I received the confirmation mail on the 22/12/22.and refund order on 23/11/2022.
But till now I did not receive the refund amount.Also I called the numbers mentioned in the site.No numbers are working.I never had this kind of experience...

Sir, I had booked an online ticket from Bangalore to Tiruchendur The date of Journey is 09/11.2022. and Tiruchendur to Bangalore date 11/11/2022 in the name of my srijith, pnr no. is 36916038 / 36916039
Due to unavoidable circumstance the trip has been cancelled. I cancelled the ticket on 07/11/2022. Confirmation mail has been received. According to their policy, the amount will be refunded within Five working days. Till now my amount...

Already bus came late, and when the bus stop in rest stop bus got some complaints and all passengers were waiting for more than 3 hours, what the hell is this? We know sometimes bus will get complaint and in this bus only I had the same experience before also. Please provide good transportation or else please don't put this type vehicles for long route it will be a bad experience for every passenger in this bus include me. Bus registration...

Respected administration, I have booked ur bus in the date of 4/11/2022, from ngl to blore. Bus no: KA42A5839, in the time of journey ur driver speech and words are totally irrespecting and the way he treating the customer was irritating. So u must control ur staff . Making misbehaviour done by him. Other wise definetly it will be end with physical violence, so because of respecting ur company, I have done this mail. And his age must be 30...

Sir, I had booked an online ticket from Sivakasi to Hosur on 16/10/2022. The date of Journey is 21/10/2022.in the name of my uncle Sri.P.Kalirajan, His pnr no. is 36833348. Due to unavoidable circumstance the trip has been cancelled. I cancelled the ticket on 20/10/2022. Confirmation mail has been received. According to their policy, the amount will be refunded within Five working days. Till now my amount has not refunded....

Worst experience ever while travelling from banglore to belgavi.The driver man handled me and the driver was drunk driving and even the spare driver.I had important meeting and he even refused to switch on the charger sockets.The bus no is KA 01 AF 8419 bus timing 9:45pm.I need you to take strict action on them bus driver name Umesh Shinde and shivbasapa...

As said above, the driver and the fellow member of the bus with registration number KA01AF9505 traveling from Kolhapur to Bangalore is frequently stopping bus to pick passengers and sell the empty seats. It is disturbing the passengers as the fellow member of the bus is disturbing privacy as well by pulling off the curtains of seats. I request you to take strict action against these acts....

I would like to inform you that I booked the Ticket for Tuticorin to Coimbatore before one month. But today they called and informed that we will go to cancel the service on that day. So you try to book some other vehicle. In this Deepavali Festival time all buses are booked and full already.

But the SPS travels always doing the same thing every time. Last year deepavali time also did the same

Because of this...

Waiting from the pick up point more than 2 ad half hours and irregular responses staffs...

Bangalore to kanniyakumari bus.. Drivers are so abusive and harsh over passengers. Even they say bad about ur company. Company should warn these drivers if not it's the biggest impact on ur fall. Everywhere reviews i can read about drivers rudeness now i saw that wit my own eyes Buckle up SRS. nice bus with no good attendents has no value. Thanks...

I canceled my ticket but agent is not giving my money, he is saying that it's not possible to cancel, even I canceled before 24hrs.pls help...

PNR No: TS[protected]MKBE/36743866
Bus Boarding POint
Arumuganeri
Landmark: Main Road
[protected]
Time 7.15 PM
Date - 2/10/2022

Bus Operator
[protected]
[protected]

bus operator not picking the call and the booking office ([protected]) the first time he attended the call and told I don't know the details contact driver and we are not getting any response...

Kindly refund amount deducted from the credit card through paytm gateway. You had mentioned it will take 1 week to refund but no updates as of now. Kindly respond as soon as possible
PNR numbers 36634208 & 36634212...

Bus is too late...

Hi,

On 26th Aug 2022, I booked 2 tickets using the SRS website: https://www.srstravels.net/index.php for 22nd Oct 2022 from Bangalore, Anand Circle to Nashik.
I filled the required passenger details and made the payment using PAYTM, scanned the QR code to make the payment using PAYTM app. The amount of Rs. 5895 was deducted from my bank account and I got the successful payment message from Paytm. Please see attached...