SRS Travels Complaints & Reviews

I was traveling from Bangalore to Pune on 17th Feb, and had put my cycle in the luggage.
When the bus stopped at Anand Rao Circle, Bangalore to let more people board and put their luggage in, my cycle was removed which was OKAY. But then, some random person started doing stunts on it and when I asked the driver to open the door, he refused giving illogical reasons like "he does not KNOW HOW TO OPEN THE DOOR", and kept me waiting inside the bus while I see the person on my cycle.

This is ABSOLUTELY not tolerated and I want strict action to be taken against the staff, otherwise I'll be going to consumer court.

Route: Bangalore to Pune
Ticket No: TR3J64013789
Primary Passenger: Satyam Datar (25, MALE)
PNR: 35839937
Trip Code: 6642
Travels: SRS Travels
Departure: 06:30 PM Feb 17, 2022
Seat Numbers: 7U
Boarding point: Wilsongarden
Address: # 24/3 H Siddaia road 5th
Boarding point contact: [protected]
SRS Travels Customer Care: [protected]

Hi sir plz u r customer service is good but bus is not condition not cleanness not good condition full including dust one night health is not condition is verification on body plz enquirers and service it bus no.KA42A5827

On dtd. i have booked SRS online ticket from Davanagere to Aurangabad for Mr.Akram A. but amount we debited from by account Rs.1795.95/- twice and ticket also not booked i have several times send email to customer support but still my amount not reverted to me & i have tried contact no.[protected]/[protected] but i have not get solution

this type of support prove your service & support quality...

Today on this date[protected] while coming from Bangalore to dandeli Bus number KA-51 AG-0206 . From Dharwad carried 4passengers and from Haliyal carried 2passengers. Which he supposed not have done in this covid please do take immediate action.

Travelled on 25 Dec in bus no 5595 to Pune with 74 yr old mother and wife.
Regret to inform that attitude towards senior citizen is horrific. Despite informing your staff to get bus in slip road, the bus came on main road and mother was asked to jump iron rail to get into the bus. Your staff are a bunch of insensitive people having no responsibility. We were dumped in another bus and finally board the bus. She was on last seat and had difficulty in walking but the driver will not wait 30 sec to allow her to reach the seat. The bus came 2 hrs late but can't wait 2 min extra to facilitate her a respectful visit to wash room.
Overall your service and staff has no respect for lady senior citizen and you must deny them booking citing your incompetence.
Your travel co. didn't meet with your reputation.
Thanks and regards

Goa to Bangalore bus on 26/12/2021. Arrival in Bangalore majestic anand rao circle is 6:30am as per ticket. But we are still in the bus only and driver is saying we ll reach by 9:30am also this is their usual time and management is printing the ticket wrongly

Hi Team,

I am writing this email to bring you to notice the experience we had during our recent SRS bus journey.

We had a total of 23 seats booked on 1st dec from Shirdi to Bangalore. The timing of the Bus was at 05:30PM from Shirdi.

We had Wedding function in Nashik and it was raining the entire day on 1st dec, before booking the ticket we got confirmation from SRS travels that they can wait...

I suppose to board a bus at11.15pm on 20th December but bus arrived at 12.45am.
Bus was good condition and get stuck in between and spend 3 hours to get repaired. In between driver allowing other passengers who not booked the bus for his benifit...

One of the worst service, when I request the driver, no response.
Message received from SRS is pasted below 👇
I never recommend SRS to anyone
Dear Passenger, Bus Journey details from Bangalore to Coimbatore on 20/12/2021 are PNR: 35666750, Seat No: 4L, Boarding:Madiwala at 11:15 PM, Address:#322/121 Ground floor Ranganth compound, Next to Madiwala police station, Bus No: KA 42 9771 and Driver details: and Checking Inspector: and Pickup Url: -- http://www.srsbooking.com, Helpline:[protected], Stage Contact number: - SRS Travels

Travelled davangere to aurangabad reaching timing is at 7but didn't reached at time 5hrs delay program was disturbed and driver response and staff response was worst waste of money didn't reached at time no use

Hello, I had put 3bags for delivery in the srs travels from bidar to Bangalore on 16th Nov 2021. When I received the luggage this morning all the bags were drenched in water. This is really bad service what I got. The condition of the bags is really really bad, they are drenched in water and covered in dirt . Pls inspect this and make sure this won't happen again.

SRS travels did not giving the Parcel to me.
I have booked a UPS Battery on[protected] from Tirupur, Tamilnadu.
LR no: 140/14327.

I requested many time since 6 months, they not responding properly. Item is UPS Battery value Rs.30000. Please help me to return my Battery or Claim for this.

Thank you
regards
Harendra.

This person Dev bearing mobile number [protected] has committed me to deliver my good in rs 2400 now after picking the items he has send me the total bill of 4600 ..
This person never told me about this hidden cost
This is really unacceptable behaviour
I need my goods back.

Bus drivers allow anyone from outside to occupy vacant seats which is not identical to VRL. We the passangers really feel unsafe regarding our luggages. Please sort out this problem.

I had booked from Belgaum to Bijapur but at the time of riding the bus I had been informed that the bus will not go inside the Bijapur town and will drop at Bijapur by-pass and that to be at 3 am. If it would have shown during booking I should not have booked my ticket. Moreover, at the time of booking it was showing dropping time at Bijapur at 3.45 am. It is just cheating and harrassment. I had decided to stop travelling in SRS cheater. Ridiculous. Please don't travel in SRS.

KA42A1418 driver and his co partner is abusing me date 19/10/2021 traveling banglore to Pune .I requested them just wait 2mnt in dinner time bcs my sister child is new born baby we have to take care for that and someone come and she will go for freshup he abused we can't do like this we have to should off the door and until we came we not open what type of mentality of this .it is simple thing to understand

After ticket booking while calling to Bus conductor, they even not attending phone and another time i will call number will be switched off and they leave the passenger by not pick uping and telling that you can go to another bus

Hello team,

I have booked bus from Belagavi to Bengalore on 8/10/2021 timing 5:00AM ( KA51 AB6677) but is reached around 10:00 AM morning, almost 5 hours delay( most of the day)

I called to driver ( Sudharshan- [protected]) he spoke very rash and you people don't know how to behave with customer.. seriously this is very pathetic service I never gone through..

Please take a serious action on this. This is not only my issue..most of the customer faced this problem.Behalf of every one I am raising a complaint.

Hello Team,

I tried booking a ticket from Sindagi to Bangalore on 7th of Oct 2021. During payment the amount was deducted from account and the ticket was not generated.
Journey date : 08/10/2021.
transaction date: 07/10/2021.
Amount 807.50

Regards,
Anil Kumar S K

I have booked a ticket departing at 7.15 PM Bus from Hubli to Mumbai.
my wife was travelling alone and hence i had booked a single Lady ticket.
SRS Conductor allowed a Male to accommodate the next berth as he had not done the basic checks. How can SRS be such Irresponsible in Basic hygienic matters like this. we had to disturb the other passenger and help to Swap her single seat with the Male Passenger

the Conductor never came and checked the berth unless the passenger has to raise the voice . i will never recommend SRS to anyone nor book for my self . these people take such things lightly and are very careless .

please take serious actions

Worst experience in my carrier with srs travels the staff are irrespective and irresponsible they cannot contact me and I will contact 2 numers one number switch off another number not responding my call what the irresponsible staff my payment will be replaced soon u will not responding I will complaint srs main branch