SRS Travels Complaints & Reviews

Hi Team,

I am writing this email to bring you to notice the experience we had during our recent SRS bus journey.

We had a total of 23 seats booked on 1st dec from Shirdi to Bangalore. The timing of the Bus was at 05:30PM from Shirdi.

We had Wedding function in Nashik and it was raining the entire day on 1st dec, before booking the ticket we got confirmation from SRS travels that they can wait...

I suppose to board a bus at11.15pm on 20th December but bus arrived at 12.45am.
Bus was good condition and get stuck in between and spend 3 hours to get repaired. In between driver allowing other passengers who not booked the bus for his benifit...

One of the worst service, when I request the driver, no response.
Message received from SRS is pasted below 👇
I never recommend SRS to anyone
Dear...

Travelled davangere to aurangabad reaching timing is at 7but didn't reached at time 5hrs delay program was disturbed and driver response and staff response was worst waste of money didn't reached at time no use...

Hello, I had put 3bags for delivery in the srs travels from bidar to Bangalore on 16th Nov 2021. When I received the luggage this morning all the bags were drenched in water. This is really bad service what I got. The condition of the bags is really really bad, they are drenched in water and covered in dirt . Pls inspect this and make sure this won't happen again....

SRS travels did not giving the Parcel to me.
I have booked a UPS Battery on[protected] from Tirupur, Tamilnadu.
LR no: 140/14327.

I requested many time since 6 months, they not responding properly. Item is UPS Battery value Rs.30000. Please help me to return my Battery or Claim for this.

Thank you
regards
Harendra....

This person Dev bearing mobile number [protected] has committed me to deliver my good in rs 2400 now after picking the items he has send me the total bill of 4600 ..
This person never told me about this hidden cost
This is really unacceptable behaviour
I need my goods back....

Bus drivers allow anyone from outside to occupy vacant seats which is not identical to VRL. We the passangers really feel unsafe regarding our luggages. Please sort out this problem....

I had booked from Belgaum to Bijapur but at the time of riding the bus I had been informed that the bus will not go inside the Bijapur town and will drop at Bijapur by-pass and that to be at 3 am. If it would have shown during booking I should not have booked my ticket. Moreover, at the time of booking it was showing dropping time at Bijapur at 3.45 am. It is just cheating and harrassment. I had decided to stop travelling in SRS cheater....

KA42A1418 driver and his co partner is abusing me date 19/10/2021 traveling banglore to Pune .I requested them just wait 2mnt in dinner time bcs my sister child is new born baby we have to take care for that and someone come and she will go for freshup he abused we can't do like this we have to should off the door and until we came we not open what type of mentality of this .it is simple thing to understand...

After ticket booking while calling to Bus conductor, they even not attending phone and another time i will call number will be switched off and they leave the passenger by not pick uping and telling that you can go to another bus...

Hello team,

I have booked bus from Belagavi to Bengalore on 8/10/2021 timing 5:00AM ( KA51 AB6677) but is reached around 10:00 AM morning, almost 5 hours delay( most of the day)

I called to driver ( Sudharshan- [protected]) he spoke very rash and you people don't know how to behave with customer.. seriously this is very pathetic service I never gone through..

Please take a serious action on this....

Hello Team,

I tried booking a ticket from Sindagi to Bangalore on 7th of Oct 2021. During payment the amount was deducted from account and the ticket was not generated.
Journey date : 08/10/2021.
transaction date: 07/10/2021.
Amount 807.50

Regards,
Anil Kumar S K...

I have booked a ticket departing at 7.15 PM Bus from Hubli to Mumbai.
my wife was travelling alone and hence i had booked a single Lady ticket.
SRS Conductor allowed a Male to accommodate the next berth as he had not done the basic checks. How can SRS be such Irresponsible in Basic hygienic matters like this. we had to disturb the other passenger and help to Swap her single seat with the Male Passenger

the Conductor...

Worst experience in my carrier with srs travels the staff are irrespective and irresponsible they cannot contact me and I will contact 2 numers one number switch off another number not responding my call what the irresponsible staff my payment will be replaced soon u will not responding I will complaint srs main branch...

Iam ambuja I traveling gajendragad to Bangalore at23of August
The vehicle no is KA51AA5282during tickets booking we clearly mentioned
The dropping point is kalsipalyam of
Bangalore
But the driver dropped me at Anand Rao circle instead of kalsipalyam
It made me suffer more to reach my destination so I request that please drop us where we mentioned in booking details...

We are booked parcel on 21/07/2021 through srs travels and logistics from chennai Egmore to virudhunagar lr number 6/55068
Chennai staff said that parcel reached on tomorrow (22/07/2021)
I am waiting from yesterday till now we not received the parcel i miss my 30 lakhs government order...

Dear Team,

This is regarding the damaged parcel I received through your delivery service.
L.R No : 3/06/98.
Parceled Item : UPS

Shipment of the parcel was done on[protected] and the same was supposed to be delivered within 3-4 days. But I received the parcel on[protected]. By the time I received the parcel, the package of the item was not in good condition. I complained about this to the local...

Your parcel is booked from Bangalore to Mudhol. Will be dispatched soon. LR No:1/315403, LR Type :TO PAY, Amt.:140 Contact: [protected]- SRS Logistics

Booked parcel on 26/04/2021 from Bangalore to Mudhol from SRS travels but till today it was not delivered to me, company is not serious about my materials, saying its received at Bagalkot location when i gone for collecting the parcel agent saying he dont have that parcel.br...

Hi Sir/madam, I had booked the bus on[protected], from Bangalore to Belgaum for the day[protected], from the SRS website, but I didn't get the confirmation, even though the amount debited from my account. I had called to the customer care, and he said to wait for 3 days, and if not confirmed, the amount will be credited to my account after 3 days. I had called the customer care on[protected] morning, he checked with my phone number for the...

Dear sir :
a parcel has been sent from bangalore on 15/04/2021, L.R. NO-01/04/424, has been dispatched on 15/04/2021, but still i didnt receive the parcel kindly make as soon as possible
thank you...