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SRS Travels Complaints & Reviews

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Last updated Nov 30, 2023
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Ahmedabad District
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SRS Travels reviews & complaints page 6

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S
Shivanandv Bembulge
Oct 23, 2021
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Address:Bidar

Bus drivers allow anyone from outside to occupy vacant seats which is not identical to VRL. We the passangers really feel unsafe regarding our luggages. Please sort out this problem.
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    Sanjaykumar Nath
    Oct 21, 2021
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    I had booked from Belgaum to Bijapur but at the time of riding the bus I had been informed that the bus will not go inside the Bijapur town and will drop at Bijapur by-pass and that to be at 3 am. If it would have shown during booking I should not have booked my ticket. Moreover, at the time of booking it was showing dropping time at Bijapur at 3.45 am. It is just cheating and harrassment. I had decided to stop travelling in SRS cheater. Ridiculous. Please don't travel in SRS.
    SRS Travels customer support has been notified about the posted complaint.
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      Pradeep Biradar
      Oct 20, 2021
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      Address:Banglore yashwantpour

      KA42A1418 driver and his co partner is abusing me date 19/10/2021 traveling banglore to Pune .I requested them just wait 2mnt in dinner time bcs my sister child is new born baby we have to take care for that and someone come and she will go for freshup he abused we can't do like this we have to should off the door and until we came we not open what type of mentality of this .it is simple thing to understand
      SRS Travels customer support has been notified about the posted complaint.
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        Rajesh Pandi
        Oct 11, 2021
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        After ticket booking while calling to Bus conductor, they even not attending phone and another time i will call number will be switched off and they leave the passenger by not pick uping and telling that you can go to another bus
        SRS Travels customer support has been notified about the posted complaint.
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          P
          Pramod19901
          from BELGAUM, Karnataka
          Oct 8, 2021
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          Hello team,

          I have booked bus from Belagavi to Bengalore on 8/10/2021 timing 5:00AM ( KA51 AB6677) but is reached around 10:00 AM morning, almost 5 hours delay( most of the day)

          I called to driver ( Sudharshan- [protected]) he spoke very rash and you people don't know how to behave with customer.. seriously this is very pathetic service I never gone through..

          Please take a serious action on this. This is not only my issue..most of the customer faced this problem.Behalf of every one I am raising a complaint.
          SRS Travels customer support has been notified about the posted complaint.
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            A
            ANIL KUMAR S K
            Oct 7, 2021
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            Hello Team,

            I tried booking a ticket from Sindagi to Bangalore on 7th of Oct 2021. During payment the amount was deducted from account and the ticket was not generated.
            Journey date : 08/10/2021.
            transaction date: 07/10/2021.
            Amount 807.50

            Regards,
            Anil Kumar S K
            SRS Travels customer support has been notified about the posted complaint.
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              G
              GunjanMamniya
              Sep 18, 2021
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              I have booked a ticket departing at 7.15 PM Bus from Hubli to Mumbai.
              my wife was travelling alone and hence i had booked a single Lady ticket.
              SRS Conductor allowed a Male to accommodate the next berth as he had not done the basic checks. How can SRS be such Irresponsible in Basic hygienic matters like this. we had to disturb the other passenger and help to Swap her single seat with the Male Passenger

              the Conductor never came and checked the berth unless the passenger has to raise the voice . i will never recommend SRS to anyone nor book for my self . these people take such things lightly and are very careless .

              please take serious actions
              SRS Travels customer support has been notified about the posted complaint.
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                A
                Ajas Syed
                Sep 5, 2021
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                Address:5/43, Kota Gooty, Brahmana veedi Kota Gooty

                Worst experience in my carrier with srs travels the staff are irrespective and irresponsible they cannot contact me and I will contact 2 numers one number switch off another number not responding my call what the irresponsible staff my payment will be replaced soon u will not responding I will complaint srs main branch
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                  Ullas Anekal
                  Aug 24, 2021
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                  Iam ambuja I traveling gajendragad to Bangalore at23of August
                  The vehicle no is KA51AA5282during tickets booking we clearly mentioned
                  The dropping point is kalsipalyam of
                  Bangalore
                  But the driver dropped me at Anand Rao circle instead of kalsipalyam
                  It made me suffer more to reach my destination so I request that please drop us where we mentioned in booking details
                  SRS Travels customer support has been notified about the posted complaint.
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                    G
                    Giribabu K
                    Jul 23, 2021
                    Jul 23, 2021
                    This thread was updated on Jul 23, 2021
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                    We are booked parcel on 21/07/2021 through srs travels and logistics from chennai Egmore to virudhunagar lr number 6/55068
                    Chennai staff said that parcel reached on tomorrow (22/07/2021)
                    I am waiting from yesterday till now we not received the parcel i miss my 30 lakhs government order
                    +1 photos
                    SRS Travels customer support has been notified about the posted complaint.
                    Jul 23, 2021
                    Updated by Giribabu K
                    Kindly replay
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                      Address:SRS Travels and Logistics Pvt Ltd. Anand Rao circles . BENGALURU

                      Dear Team,

                      This is regarding the damaged parcel I received through your delivery service.
                      L.R No : 3/06/98.
                      Parceled Item : UPS

                      Shipment of the parcel was done on[protected] and the same was supposed to be delivered within 3-4 days. But I received the parcel on[protected]. By the time I received the parcel, the package of the item was not in good condition. I complained about this to the local...
                      +2 photos
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                      Urbantrendzmudhol
                      Jun 22, 2021
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                      Address:Bangalore

                      Your parcel is booked from Bangalore to Mudhol. Will be dispatched soon. LR No:1/315403, LR Type :TO PAY, Amt.:140 Contact: [protected]- SRS Logistics

                      Booked parcel on 26/04/2021 from Bangalore to Mudhol from SRS travels but till today it was not delivered to me, company is not serious about my materials, saying its received at Bagalkot location when i gone for collecting the parcel agent saying he dont have that parcel.

                      requesting concern to take actions against the SRS travels and there Bagalkot parcel agent and help me to get my parcel asap.

                      Yours thankfully
                      Mallappa Aribenchi
                      URBAN TRENDZ MUDHOL
                      [protected]
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                        Vijaykumar Hosamani
                        Apr 21, 2021
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                        Amount charged, but didn't get the service

                        Address:BANGALORE

                        Hi Sir/madam, I had booked the bus on[protected], from Bangalore to Belgaum for the day[protected], from the SRS website, but I didn't get the confirmation, even though the amount debited from my account. I had called to the customer care, and he said to wait for 3 days, and if not confirmed, the amount will be credited to my account after 3 days. I had called the customer care on[protected] morning, he checked with my phone number for the...
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                        boss87
                        Apr 17, 2021
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                        Dear sir :
                        a parcel has been sent from bangalore on 15/04/2021, L.R. NO-01/04/424, has been dispatched on 15/04/2021, but still i didnt receive the parcel kindly make as soon as possible
                        thank you
                        SRS Travels customer support has been notified about the posted complaint.
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                          S Muttur
                          Apr 10, 2021
                          Apr 10, 2021
                          This thread was updated on Apr 10, 2021
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                          Address:Bangalore to banahatti

                          No time sense to BUS management, and they are looking for only profit not customer satisfaction, driver behavior is rude and no mobile charger in sleeper couch sheets.
                          Please take compliments from my side and take action on this, I use monthly twice in this SRS company BUS. And plead educate driver and staff how to behave with customers.
                          +1 photos
                          SRS Travels customer support has been notified about the posted complaint.
                          Apr 10, 2021
                          Updated by S Muttur
                          Sorry for this please make sure change the management and please ensure the scarification the customer
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                            STICK CRICKETER
                            Apr 9, 2021
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                            Yesterday I got parcel from hometown and that parcel came to the S.R.S logistics to s.c road anand rao circle and. I call to customers care but no one picking my calls almost 20 times I called really this is worst service...
                            SRS Travels customer support has been notified about the posted complaint.
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                              S
                              Sai Ramya Sri K
                              Mar 31, 2021
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                              Address:Bangalore

                              I booked a ticket with SRS travels and the bus was cancelled. It has been 10 months now, even after trying to contact them multiple times through customer service contract numbers and emails, I haven't received refund.
                              SRS Travels customer support has been notified about the posted complaint.
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                                Rakshith Rao
                                Mar 25, 2021
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                                Address:Tumkur

                                Hi
                                Ur company has told us to arrive on 11 and till 12 30 bus has been not arrived
                                We have been waiting continuously for ond half hour and we don't have proper shelter facility, and even no respect for women's
                                Please look this complain and take some actions
                                Thank you.
                                SRS Travels customer support has been notified about the posted complaint.
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                                  Chandru Angadi
                                  Mar 25, 2021
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                                  Address:Banglore

                                  SRS is one of the waste, bus which i have seen, in travels
                                  They don't call, at the pickup point and they will leave the bus, without informing the passenger, one of the irresponsible, Bus committe
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                                    Harish G Nair
                                    Mar 11, 2021
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                                    Timing issue,

                                    Hi, I am manjula Jeerigiwad, yesterday I booked ticket in SRS Travels from CBD Belapur (Navi Mumbai) to Dandeli.. Bus Timing was to arrive 10.50pm but it arrived at 11.35pm, . And the destination reaching time to Dandeli is 8.30am morning, but still our bus is in sankeshwar at this time, From 7am to 8am they stopped in sankeshwar for breakfast, , I don't no whom to contact for this, once the driver came near bus I am asking him at what time...
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