SRS Travels — No seat allocated

I am traveling in cabin from Pune to Banglore. I paid for full amount and booked through red bus.com
No seat is allocated to me.
This is worst exprience.
Driver and staff made me to sit and are using abusive language and intemedating me to drop in mid way.
Is this the kind of service provided?
I want my money back and want serious appologies from SRS.
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