SRS Travels — pune bangalore bus which was supposed to arrive at 3:30 am

Address:

Pune, Maharashtra, 411046

I had booked a ticket from pune to Banglore from make my trip. The bus timing shown as per the site was 3:30Am. This was the reason why I booked this ticket as I had to catch a train from Banglore at 8:30.

I reached at the Katraj SRS bus stand at 2:45 to find nothing. Even the SRS transport was not open. I saw they sent a message that the bus will reach at 4:30am.

I waited till 4:30 Am. I called the contact number at 4:15 . The person said that they will take 1 hour. I waited till 5:15 and called again to which he replied that it will take half an hour more. I called again and the person said it will take 5 minutes more. At this very moment I am still waiting for the bus and its past 6:00 Am in the morning. Great customer service and professionalism.