ST Courier Complaints & Reviews

Today afternoon (22.07.2022) Friday I booked a parcel for my customer and the way the agent(+[protected] responded is too worst. He asked her to come to the nearer landmark and after she reached the place he is informing that he'll come after 2 hours. Is this the way the agent responds to the customer?

Hai sir i am karthick on 21/07/2022 i got a call from the St courier and said come to the Tiruppatur office and collect the parcel .I said why can't you deliver to my address so they said we will send the parcel for one person if you want come and get otherwise I will send return he said so I went to the office directly and I asked there he is said don't you know your in the small village why should we deliver there and I said I will complain about this then he and his son pushed my out of the shop and I fall down .Kindly please take action
My name : karthick B
Tracking number :[protected]

Didn't receive couriers in personal
Simply the delivery person open my door
Throw away the parcel in living room without any proper acknowledgement
And left my door opened. Not even give a call
Delivery man Kamalakannan
I tried to call him but his mobile switched off
What a terrible service r u doing

I booked a parcel 13.7.2022.from Madurai. But I didn't received the parcel till now, so I phoned your courier service and they gave me the delivery boy's number, . Then I phoned that delivery boy's number and asked about this but he answered me Irresponsibly. He said "I don't and I can't deliver your parcel to your delivery point, if you want the parcel you may buy it from the particular place (he mentioned). So please take action immediately to that delivery boy and that branch too, if you don't take any action, you will loose a lot of costomers like me. I need my parcel too... That irresponsible delivery boy's contact number is [protected]

I had send parcel from avinashi hub to tirunelveli on july 14 2022.awb number [protected] still not reached the destination but still it not reached the destination. no updates still now. i request you to deliver the goods as quick as possible

Con num:[protected]
Booking date 28/06/2022
This product not received
Already 15 more than worst service madurai and coimbatore branch
No response for madurai branch

Got an call from delivery guy yesterday but unfortunately can't picked the call.

But he didn't came to the address which mentioned clearly in courier for double check

So i called to the chitlapakam courier office which is near by for me but the lady who picked my call was so unprofessional and immatured behaviour

I enquiry about the call yesterday I received and accepted my mistake fr didn't picked the call but she said you didn't pick up the call and come to office to collect your product if emergency

Didn't pick up the call is my mistake but thebhut have to come inside the address and check rit or is it the way you guys response to the customers, totally frustrated

If we have to go and pick up in courier office then why you guys gave ad as door step delivery nothing sense rit

Totally frustrated and immature behaviour

POD NUMBER [protected]
Product booked from our madurai BRANCH.and reached your kumarapalayam BRANCH but they couldn't deliver the product and asked to pickup the product by us,
Product was booked with free door delivery service, then why we pick the product. We are facing lots of problems every time
Kindly resolve the issues

Hi,

The product was not received from st couriers, it has been two days and nobody is responding to the call. Very poor support and I’m fed up with this everyone’ every time because of this delivery, kindly raise a complain in consumer forum

Sent a courier to their courier company on 28th of May and I got information online that it was delivered on 7th but this courier has not reached the person yet. They say that it has been done but the delivery has not yet taken place and this has caused a loss of 35 thousand rupees to their company. ([protected])

I sent a courier to their courier company on 28th of May and I got information online that it was delivered on 7th but this courier has not reached the person yet. They say that it has been done but the delivery has not yet taken place and this has caused a loss of 35 thousand rupees to their company.A legal notice will be sent to you on behalf of our company

Im running laptop service shop in kanyakumari . i ordered spares from chennai through ST courier . The AWB no: [protected] . the courier was booked on 30/06/2022 . But still not reached on 05/07/202022 and my ordered was cancelled due to late courier so i had a loss of rs 1500.

Package was booked on 29th June 2022 to Hyderabad. But not delivered till today (3rd July 2022).

Consignment number: [protected].

We paid Rs 75/- as charges and it is for faster delivery. If you are not delivering even after 4days, what is the purpose of the higher charges. We could have sent it thru normal post which would have deliivered now.

Kindly look into the matter and give the resolution and compensation for the delay.

Thanks.

K Sankarasrinivas
[protected]

My parcel has been delivered to wrong address .not giving proper response..very worst service and experience..

Order was reached on time but no information from the delivery and when we tracked the order they asked to pay 10 Rs extra and talking customers was very rude and reckless and for 10 rs they want cancel the order. we said at the time delivery we will provide but still they are not listening to customer straight off they are trying cancel the order. Completely waste courier service and their process also look suspicious like scam .
AWB no [protected]

Package not delivered from St courier and tracking number is [protected]

My consignment number - [protected]
1. on 19.06.2022, my monitor was couriered from koradacheri to chennai through one of the ST courier, I got my monitor on 23.06.2022, which is broken on display.
Regarding that, i complaint about branch manager, but he told, we are wrongly couriered this things into normal courier, based on that we are not provide to able refund amount.

During my courier transfer, my monitor was broke .

Consignment number [protected] still not delivered to the to address yet.
kindly check and deliver urgent basis. there is a emergency to the courier.

Hi,
I gave my important parcel to ST Courier on 4/6/22 wide AWB [protected] from Karumthampatti to Goregaon (E), Mumbai. (Please note on 4/6/22 he took Rs.120/-.
I was chasing their team in Karumthampatti, Avinashi and Chennai. There tracking was showing it is forwarded to Blue dart from 6/6/22 to 16/6/22 it is showing same message. After 7/6/22 Karumthampatti guy stopped to picking my phone, then I was chasing Avinashi they told to call Chennai your parcel will be deliver next day.
After several days Chennai people took my complaint after 5 days they are saying my address is not visible. You can see in the attachment address is fully visible. But they were just lying to me.
After so many calls to Avinashi and Chennai people, 13-14 days they gave me my parcel.
When I asked about refund they refused to give me refund. Because of there negligence I got so much delay in my work.
They should learn from my case that how much lose I suffered from them. And they just give lie promises whenever I use to call and visit their shop.