ST Courier Complaints & Reviews

Got an call from delivery guy yesterday but unfortunately can't picked the call.

But he didn't came to the address which mentioned clearly in courier for double check

So i called to the chitlapakam courier office which is near by for me but the lady who picked my call was so unprofessional and immatured behaviour

I enquiry about the call yesterday I received and accepted my mistake fr didn't picked the call but she said you didn't pick up the call and come to office to collect your product if emergency

Didn't pick up the call is my mistake but thebhut have to come inside the address and check rit or is it the way you guys response to the customers, totally frustrated

If we have to go and pick up in courier office then why you guys gave ad as door step delivery nothing sense rit

Totally frustrated and immature behaviour

POD NUMBER [protected]
Product booked from our madurai BRANCH.and reached your kumarapalayam BRANCH but they couldn't deliver the product and asked to pickup the product by us,
Product was booked with free door delivery service, then why we pick the product. We are facing lots of problems every time
Kindly resolve the issues

Hi,

The product was not received from st couriers, it has been two days and nobody is responding to the call. Very poor support and I’m fed up with this everyone’ every time because of this delivery, kindly raise a complain in consumer forum

Sent a courier to their courier company on 28th of May and I got information online that it was delivered on 7th but this courier has not reached the person yet. They say that it has been done but the delivery has not yet taken place and this has caused a loss of 35 thousand rupees to their company. ([protected])

I sent a courier to their courier company on 28th of May and I got information online that it was delivered on 7th but this courier has not reached the person yet. They say that it has been done but the delivery has not yet taken place and this has caused a loss of 35 thousand rupees to their company.A legal notice will be sent to you on behalf of our company

Im running laptop service shop in kanyakumari . i ordered spares from chennai through ST courier . The AWB no: [protected] . the courier was booked on 30/06/2022 . But still not reached on 05/07/202022 and my ordered was cancelled due to late courier so i had a loss of rs 1500.

Package was booked on 29th June 2022 to Hyderabad. But not delivered till today (3rd July 2022).

Consignment number: [protected].

We paid Rs 75/- as charges and it is for faster delivery. If you are not delivering even after 4days, what is the purpose of the higher charges. We could have sent it thru normal post which would have deliivered now.

Kindly look into the matter and give the resolution and compensation for the delay.

Thanks.

K Sankarasrinivas
[protected]

My parcel has been delivered to wrong address .not giving proper response..very worst service and experience..

Order was reached on time but no information from the delivery and when we tracked the order they asked to pay 10 Rs extra and talking customers was very rude and reckless and for 10 rs they want cancel the order. we said at the time delivery we will provide but still they are not listening to customer straight off they are trying cancel the order. Completely waste courier service and their process also look suspicious like scam .
AWB no [protected]

Package not delivered from St courier and tracking number is [protected]

My consignment number - [protected]
1. on 19.06.2022, my monitor was couriered from koradacheri to chennai through one of the ST courier, I got my monitor on 23.06.2022, which is broken on display.
Regarding that, i complaint about branch manager, but he told, we are wrongly couriered this things into normal courier, based on that we are not provide to able refund amount.

During my courier transfer, my monitor was broke .

Consignment number [protected] still not delivered to the to address yet.
kindly check and deliver urgent basis. there is a emergency to the courier.

Hi,
I gave my important parcel to ST Courier on 4/6/22 wide AWB [protected] from Karumthampatti to Goregaon (E), Mumbai. (Please note on 4/6/22 he took Rs.120/-.
I was chasing their team in Karumthampatti, Avinashi and Chennai. There tracking was showing it is forwarded to Blue dart from 6/6/22 to 16/6/22 it is showing same message. After 7/6/22 Karumthampatti guy stopped to picking my phone, then I was chasing Avinashi they told to call Chennai your parcel will be deliver next day.
After several days Chennai people took my complaint after 5 days they are saying my address is not visible. You can see in the attachment address is fully visible. But they were just lying to me.
After so many calls to Avinashi and Chennai people, 13-14 days they gave me my parcel.
When I asked about refund they refused to give me refund. Because of there negligence I got so much delay in my work.
They should learn from my case that how much lose I suffered from them. And they just give lie promises whenever I use to call and visit their shop.

The worst courier service I have seen ever.they are asking us to collect the parcel from their office...very unprofessional and irresponsible

I stopped using this service because of the same reason two years before. But government also uses the same and troubles me.

This courier consignment number [protected] was booked in Chennai and to be delivered to Kalpakkam on 11th June 2022. Till 15th June, I have not received the parcel. After several follow up I was able to note that it was received in Kalpakkam and was ideal for more than 2 days and the courier in charge was irresponsible and informed me to complain anywhere. Further, he incorrectly mentioned that Sadras location was not deliverable. Bit this has been clearly mentioned as a priority location in the website. I kindly request you take action for this irresponsible act.

Regards,
Loganathan K

Tracking number - [protected]
From June 13 the status is “Out for delivery”. I contacted the person “Shamshudeen” but he is not responding. This is very poor service

Our parcel need to be send to DINDIGUL upon checking in tracker found that destination is set as salem and it is not done.

Hello sir or madam courier problem my AWB number is [protected] we haven't received the courier they have sent on 7/06/2022 the courier came to Bangalore on 8/06/2022 still now we haven't received the courier still now already 7days over please kindly check the courier and send it...

Not delivered in correct place. They calling us to get courier to medical shop around 6km from the delivery address,