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ST Courier Complaints & Reviews

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Updated: Sep 27, 2025
Complaints 1484
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ST Courier reviews & complaints page 56

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L
Luthina Natarajan
from Mumbai, Maharashtra
Jun 13, 2019
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Address: At Trichy near Karpagam Hotel, 621008

Your branch near Karpagam Hotel at Trichy gives the worst service to customers. My parcel was pending for delivery for 2 days and I was said a reason that my address was not found. That was very silly reason that was given by your staff because I was receiving parcels for more than one and a half year at the same address. Then somehow my parcel was delivered to my home after 2 days. When I reached home I came to know that my parcel was already opened before delivery. When I called your staff for inquiring there was no response and they simply didn't answer my phone call after that. The worst customer service I have ever received. The lady staff particularly gave me a very lethargic reply.
Consignment number : [protected]
Reached Pune hub on 4th June
Still not delivered on 11th June
Delivery team didn't called us when we tried reaching to Pune office phone switched off.
My order has reached the nearest hub on 18th June, but post that there is no communication from the service provider.When i called them today they are saying they will not be delivering the order and we have to personally go and collect the order.

parcel was opened before delivery - Comment #3468499 - Image #0
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    V
    Varun_kr
    from Pune, Maharashtra
    Jun 7, 2019
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    My consignment no is [protected]. I was informed that my courier will reach within 2 days but i have not received my courier yet. i have sent my courier on 27th MAY but it did not reach yet. Is this the kind of service you provide. It has been around 10 days and yet my courier is not reached. This is not the kind of service which i was expecting. Please let me know regarding my consignment.
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      P
      Pavitra Vijay
      from Chennai, Tamil Nadu
      Jun 6, 2019
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      Consignment number [protected] -status online shows delivered. But it is not been handed over to the receiver mentioned in the parcel. I need to know whom the parcel is delivered with their name and phone number. Please do the needful.
      How can a parcel be delivered to someone without the receiver's consent.i have been following up with St courier main office for the past 4 days and it's taking lot of time. Hence i am forced to raise an online complaint to speed up the process.
      +1 photos
      I ordered saree from Mumbai. They sent to ST courier. The tracking shows delivered but my customer didnt received. Plz Look at the problem and return take from that person.

      consignment not handed over to the receiver - Comment #3456140 - Image #0
      Tirumalalamination&pasting
      23 ramamoorthi nager
      3rd street
      tirupur
      [protected]
      [protected]
      Hi,
      [protected] This is the consignment No. The courier was dispatched from Coimbatore to Chennai on 20th June and till date yet to be delivered. When I spoke to
      ‭[protected]‬ This person was rude when I requested for status and told me to collect the courier at branch office if required .
      Thanks
      Suren
      [protected]
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        S
        Sree Anirudh
        from Mumbai, Maharashtra
        May 28, 2019
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        Address: DNO:39-33-160/6, PHASE-2, Madhavadhara Vuda Colony,Above Medplus Medical shop, 530018

        My name is T Sree Anirudh. I sent my cycle through St courier service from NIT TRICHY to Visakhapatnam. My AWB tracking number is [protected]. I received a call that my cycle reached Vizag and I need to pay extra 300 .I strongly object to this as I was not at all intimated that there would be extra delivery charges. They promised me that the cycle will be delivered directly to the delivery address. So I request St courier service to look into the issue and resolve it as soon as possible
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          M
          ms soundra
          from Mumbai, Maharashtra
          May 15, 2019
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          Address: No.7B, Shivan Koil street, Thiruvandarkoil, POndicherry., 605102

          One of my brother send courier to me on may 08 from udumalpet, tamilnadu. But that courier still not delivered. Checking awb details in st courier portal, mentioned address not clear. Address was mentioned clearly. I informed to st courier pondicherry branch also, they told within one day we will deliver the parcel. But that also not happen. Please do needful to get parcel.

          Awb details - [protected]
          +2 photos
          May 15, 2019
          Updated by ms soundra
          Poor response from ST Courier
          I sent a courier from chennai to pune through anna nagar west st courier office and parcel still not delivered. Very bad response till date . I want to claim refund for my products from the company. Please help !

          parcel not delivered to my address - Comment #3438258 - Image #0
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            P
            Palak1611
            from New Delhi, Delhi
            May 13, 2019
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            Please be noted that my courier with waybill number a9235212 from bahrain to gurgaon has not moved from chennai port since 10 days now. It was supposed to be delivered within 7 days and your cargo people just make excuses.
            If this doesn't get moved or delivered i shall be forced to take this complaint further at a different level. An early response and delivery will be appreciated.
            Ma tracking num: [protected]
            Ths parcel send it from vennandur to jaipur..
            More than 7days overed..still now no updation in ur side...also am Enquiried with ma customer..they also not get...wts ths ...how mnay days we wait ...plz help me...

            courier not moving from chennai hub - Comment #3438948 - Image #0
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              T
              Teena1994
              from Ernakulam, Kerala
              May 4, 2019
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              Address: Ernakulam, Kerala, 683108

              I have ordered one item in online and they send the material through the st courier. Details are given below:
              Consignment number : [protected]
              In online tracking it is showing that package reached cochi hub at 25th april 2019. But till date it didnt reach aluva. I called their aluva office but they said item is missing from their cochi hub and they are not able to track it. I called their cochi hub and i got my worst experience, especially with the lady on call. She was very arrogant and was very irresponsible. I have called them many times they are giving excuses like we are searching for your package its not found. I have paid for the item and also extra i paid for shipment and receiving such a bad experience from them. Till now i have no idea where is my package. Whats the use also if we didn't get parcel on time.
              Last time also i ordered and that courier person do not deliver to my address they stored my parcel in their office. We went to collect the parcel from their office.
              [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
              Awb [protected] Parcel booked at Tirupur on 4.5.19 sent to Chinna Dharapuram nearby Karur seems to be not yet delivered. Tracking status seems
              unlikely delivered. Pleaseme know the status of consignment.
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                J
                Jaiba786
                from Kolkata, West Bengal
                Apr 27, 2019
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                Address: C/O Suleiman Khan, Sultan Path, Dibrugarh, Assam, 786001

                Hellow,

                I have paid rs. 1800 for 18 kg parcel from tirchy, tn to assam. I have bills in my hand. While paying bills they have not asked for any volumetric charge. Now when i reached my home, assam, they are calling me asking to pay rs. 2700 for volumetric otherwise they wont process further. This is not done actually. They should have asked me before about all this when i was in tirchy. They should know about the volume sizs. Its not my look out.
                [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
                This person call on Friday 10.05.19, ([protected]) you come collected courier, still not respond
                My courier was 4, 5 day delay. I contacted to your delivery boy he is talking to me very badly and shouted.
                We had one courier in the name of I-Link Software Pvt Ltd., with consignment number [protected] but this delivery person not ready to deleiver in the address mentioned and asked us to collect on the main road. not happy with this kind of service...sorry.
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                  R
                  Revathi Jayakumar
                  from Delhi, Delhi
                  Apr 26, 2019
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                  Address: Sriperumbatur, Kanchipuram, Tamil Nadu

                  So many times i was ordered some things in online they send the material through the st courier. But every time they (St courier) didn't give proper response to me and they didn't attend my phone call. Last 3 times i was adjusted with them but now my parcel is there i was tried so many times but they didn't attend my call towards ask the status about my parcel. That courier person do not deliver to my address they stored my parcel in their office. We went to collect the parcel from their.
                  [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
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                    N
                    Nwagh
                    from Pune, Maharashtra
                    Apr 25, 2019
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                    Address: Pune, Maharashtra, 411014

                    Careless and regardless service which i got from here. I was deliver the courier at 19 apr 2019 from pune maharashtra to bangalore. It was already out for delivery since last 2 days means 23 apr 2019. But not received yet.. And i spoke with the person of bangalore office as well as the delivery person who will responsible but they not able to track my courier. They pass me one person to person and this happened two or more times with me now they not receiving my call nor they helping me to reach my courier.. Worst experience i got from here
                    The courier is out for delivered since 23 apr 2019 but it not received to destination. And nobody tracking the parcel and helping to reach
                    Consignment number = [protected]
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                      L
                      Lavanya Duraiswamy
                      from Coimbatore, Tamil Nadu
                      Apr 20, 2019
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                      Address: Coimbatore, Tamil Nadu, 641113

                      Service is worst... They said they won't deliver to the regional address and asked us to collect it from nearby town (Professional courier office) we waited but still the courrier is not delivered. Since we need to move back we asked to deliver him to the near by relative house which is barely 1 km away from professional courrier office... But for that also they didn't okay with it.

                      Either i[censored] r not servicing that particular region don't take the courrier from the origin itself... They simply saying we will return it back. Customers are not ur play things and don't make them wander here and there... There may chance of sending important documents. Worst case (St courrier - mettupalayam branch). We are providing service charge for delivery... Nothing is free... We are ready to collect it from town which is nearly 9 km away from our village but still they are not responsible. Response is also worst.
                      Dear Lavanya,
                      Which courier service is best in Chennai?
                      It is very difficult to search the best courier service in Chennai. Because most of the courier service provides speed delivery but they all are not secure or reliable. Actually I am from Kolkata, so I don't know about any courier service in Chennai. I always use Skyking Courier service for all delivery. They provides very good and secure service with long term delivery. But I have seen SkyKing Courier also has Chennai branch. So I recommend, you can check out their site for your help.

                      website:- SkyKing

                      3.6k views ·
                      Your feedback is private.
                      Is this answer still relevant and up to date?
                      Hi friends,

                      In Chennai, it is very difficult to find who provides the best services for courier delivery. Nowadays many courier companies are considering only the time, but safety and reliable is the most important factor in the courier service.

                      With my own research, I found NONSTOP is one of the best courier service proving company in Chennai. They provide local, national and international shipping of any size. Every courier is delivered on time without any damages.

                      regarding service - Comment #3412222 - Image #0
                      Last Friday We orderd ac via st courier they said order will be delivery on Monday but still now did not make a delivery...I called ST courier Tuticorin branch they said only one product in our line wait for 2days it will come some more product...what is this mam?
                      Please take the action on that courier Serbia’s

                      regarding service - Comment #3413514 - Image #0
                      Justlikethat's reply, May 6, 2019
                      +918939115898 is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore +917019026123
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                        A
                        aruns2587
                        Apr 19, 2019
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                        out of delivery

                        Address: Domestic Terminal, Trivandrum Airport, Thiruvananthapuram, Kerala, 695008

                        I am from uds trivandrum airport, i had received a call from st courier trivandrum kumarapuram branch on 17th april 2019. Actually, i was waiting for my parcel from bangalore. They informed me some 37 boxes of parcel boxes they received for me. As per them, they cannot deliver the parcel to my destination and the eway bill was already submitted by the sender. When i ask them to deliver the items they said they don't have time to deliver the...
                        +1 photos
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                        A
                        Aaswin Paul
                        from Chennai, Tamil Nadu
                        Apr 15, 2019
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                        This is for your information that the below mentioned consignment has not been delivered.

                        Details :
                        Consignment no : [protected]
                        Date of courier : 21.03.19
                        Place from : chennai
                        To place : mumbai

                        Pls check on this as it is a critical office file. Tried mumbai office no. It is not in use.

                        Waiting for the needful.
                        +1 photos
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                          S
                          sairam sathish
                          from Mumbai, Maharashtra
                          Apr 11, 2019
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                          Address: NO:38A,MANIKA VINAYAGAR KOIL STREET,PERAMBUR, Perambur, Chennai, Tamil Nadu, 600039

                          Hi st courier team,

                          Greetings to you!

                          Please be informed that, i have sent one important document via st courier to thane location.

                          As of now we cannot able to tracking this consignment.

                          Please find below consignment number : st courier – [protected]

                          From : perambur location.

                          To : thane, west

                          Note : please let us know the status and who’s responsible for this loss and document not reach on time.

                          To be frankly i am saying this is very worst services and lethargic handling

                          Please check and confirm asap

                          Thanks & regards

                          T menaka
                          [protected]
                          Worst response, delay in parcel delivery timing.
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                            K
                            kkarthikeyan21
                            from Bengaluru, Karnataka
                            Apr 10, 2019
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                            Address: ERODE, Namakkal, Tamil Nadu, 638183

                            [protected]: my courier didnot delivered. I was tracking in online. It was showing out for delivery on 8.04.19. But not delivered on that day. On 9th april.19 the status was showing that the parcel undelivered and retrun to erode. I spoke with prabhar - [protected] and he told your mobile number is wrong so we returned to erode like that and he gave erode office number [protected]. Then i spoke with them on 9.04.19 and updated my mobile number also they promised we will deliver by tomorrow. But today they are saying your mobile number is wrong so we returned. Very irresponsible reply. We worried we tried for the first time with st. Pls forward the courier to us.
                            Regards,
                            Anujothi karthikeyan
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                              B
                              Bibin Lukose
                              from Tirunelveli, Tamil Nadu
                              Apr 9, 2019
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                              Apr 04, 2019
                              12:11 pm

                              Out for delivery
                              Mumbai hub branch, mh

                              Tejrao - [protected] thane

                              Apr 04, 2019
                              06:24 am

                              Received at hub
                              Mumbai st hub, mh

                              Apr 03, 2019
                              11:46 am

                              Processed & forwarded to hub
                              Chennai guindy hub, tn - to - mumbai st hub, mh

                              Apr 02, 2019
                              07:57 pm

                              Processed & forwarded to hub
                              Nagercoil hub, tn - to - mumbai st hub, mh

                              My consignment has not been delivered, is the last status was on 04.04.19 at out of delivery at the mumbai hub branch, i had an experience in my last consignment was delivered within 3 days, fortunately this time took more time? What are the reasons?
                              As i have send courier yday from to trichy today i called nd ask dey saying its holded n madurai i called and ask madurai dey said nthg in parcel. Bt tuticorin office saying v sent its very important parcek fr me i need today i need today very important tis much careless courier service nd customer service
                              Nishaboms's reply, Apr 5, 2019
                              From turicorin to trichy
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                                R
                                Raman Vengadasalam
                                from Chennai, Tamil Nadu
                                Apr 8, 2019
                                Resolved
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                                Resolved

                                Address: Mr. Palanisamy, D/O : 2/47, Pethanoor Valavu, Chinnasoragai (post) Mettur,, 636502

                                Dear sir,

                                Shee the courier booking date & status 3 april 201 9to today 8 april 2019 but not delivery to courier.

                                What is this you or courier services are mattu vandi service???.

                                Your help disk number called to 30 times but not correct residents.

                                Why you or shareeng this type of dealership in nangavally tn.
                                Still my distance delivery times.

                                Jest 8 minutes to 11minutes its taken 5 day but not reced..

                                This distance is outer area dolled is outer area dealership.
                                +4 photos
                                Apr 8, 2019
                                Complaint marked as Resolved 
                                9942879733 & 0422 6612029
                                Parcel not delivered after 3 days
                                Raman Vengadasalam's [Complaint's author] reply, Apr 5, 2019
                                nangavalli to periyasoragai jest 8 minits distance but not delivered after 3 days...
                                Raman Vengadasalam's [Complaint's author] reply, Apr 5, 2019
                                Dear Team leater wathat you gaitan to team members this is very bard...
                                Raman Vengadasalam's [Complaint's author] reply, Apr 5, 2019
                                my consignment copy number is 63073789925
                                Raman Vengadasalam's [Complaint's author] reply, Apr 8, 2019
                                wen delivery this courier after 1 month or 2 month???..
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                                  J
                                  J Jeyasingh
                                  from Hyderabad, Telangana
                                  Mar 29, 2019
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                                  Address: ST COURERS Kallukuzhi, Trichy

                                  I approached kallukuzhi, trichy, courier center and enquiredin person abt the timing ofservices provided as i had an urgent work today. When asked about the office contact number, the person refused to provide it and replied harsh on me, very much annoyed about the nature of service provided.
                                  Jeyasingh
                                  Authorised dealers tafe motors
                                  [protected]@gmail.com
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                                    S
                                    Swami Rajendran
                                    from Chennai, Tamil Nadu
                                    Mar 28, 2019
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                                    "the stupid courier services which is operating in india is the worst i have ever come across in the last 60 years of my life.  on 23rd march at t. Nagar, chennai, i gave packet of some documents signed for demat before 31st march.   the packet reached at bombay on 24th. But till today 28/3/2019 did not delivered. They are cheats. People visiting india beware and please do not entertain this stupid courier. I need to demat all my shares. Will this stupid courier will take the responsibility to fill all the documents need before 31st march. Can they compensate me for the loss?
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                                      E
                                      Electro Venkat
                                      from Ernakulam, Kerala
                                      Mar 27, 2019
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                                      Address: Tiruvallur, Tamil Nadu, 600116

                                      Dear sir, today i have received an parcel from the st. Courier by evening, the courier person activity is not fair, his behaving is to rude to the customer, by today a guy came for delivering a parcel to me, but am not in the home, so my mother received it, wht i suppose to tell it is his speaking is to rude to my mother, and sir so you have to take strict action towards that person

                                      Awb no.[protected]

                                      The person contact no :[protected]
                                      St, courier (Porur)
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