ST Courier Complaints & Reviews

Courier has been posted on 21/09/2019 for delivery within chennai - kannigapuram to kovoor. But it's has not been received till 26th of september, when contacted customer centre they responded that they will get back with the issue immediately and gave the number for contacting the person. But no one responded. I have been following it up for past two days as it is a book which had been couriered for exams. Feeling frustrated. A waste irresponsible courier service ever seen. Will surely not recommend this to anyone and also the way you make service to the people will surely be posted in social media. Thank you for your irresponsible services.

We send a parcel to chennai but it is not yet reached to the receiver... Parcel no is ([protected]) please take action as early as possible. The parcel sent from thanjavur to chennai on 6.09.19. It's already one week till now we didn't get any information regarding the parcel. So please make a notice of it and make the parcel to reach the receiver as early as possible.

On 30th August I booked an article at ST courier Bhavani - 638301 Branch, Erode, Tamilnadu.
The Consignment No is: [protected] dated 30.08.2019 and the amount paid was Rs.560/-
The receiver address is: Viraldeals, #3415 Mubarikpur, Mohali Punjab, 140201, This consignment is not yet delivered to the receiver, even on this 11th September 2019.
The tracking service of your website still shows a BENDING status.
I received no response for my complaint sent to their mail id [protected]@stcourier.com On Sep 8, 2019,

I sent a courier for my uncle in hosur on 20th from my st courier which reached the service centre, hosur on 21st itself. But it was delivered on 24th evening around 5.30pm. The purpose i sent was that it was full of eatables for krishna jayanthi for his family. But the purpose was not fulfilled. The highlight in this is, that after a long struggle of about 5 hours from various centres of st couriers, i got a number of hosur person and called...

Hi,

I'm thiruppathi from saudi arabia and i was sent cargo parcel from st courier service, invoice number a0396611 here to hubli karnataka, india on 13 july 2019 & the parcel was delivered to destination today morning 22 august 2019.

But the items are collapsed and some toys are damaged and some stationary items are missing.
This is not first time for parcel damaged, 8 months before this same was happened.
So please take necessary action and i need clear details as soon as possible.

Missing items: marker 1 pc, pencil case 1
Weight machine 1
Damaged items: attached the picture

With regards,

Thiruppathi
[protected]

I'm in Delhi, my parents sent a courier from Coimbatore. We usually get parcel within 5 days but its been 9 days still waiting for my courier. I called customer care in Chennai they told that I'll received it by end of the day. When I contacted Delhi branch where there is no response from their side. They actually working for entertainment I guess, they're not receiving any calls and no respect for customers. Such a bad experience

The courier service does not deliver our mail on site. Every month they ask us to travel 15km to get the mail. They are delivering the courier to nearby state bank but not to our business site. Ours is a pos roll from state bank of india which we receive every month or more frequently. It is impossible for us to travel 15km and send a person from our business place since our business will be affected. When enquired they tell us that they do not deliver any deliveries nearby but they are delivering to government offices and banks adjascent to our site. This is happening for the past few mails.

I have sent the courier from manali to malaysia. Where you go for the courier service they will give along with the tracking number but only this courier service nothing... I feel its very worst service i asked for the customer service no response... I feel its very worst service... Actually... I will not refer to my family and friends... Please do best.

My consignment number [protected] where i ordered 2 nos. of sarees weighing 1.50 kgs but received the parcel opened with single piece saree weighing 700 grams only . When I called your staff Damodharan NO, 33 M.S.R Municipal Complex Palamaner road chitoor -517001 Contact no. [protected] for inquiring there was no response so i visited the address personally and asked him to show the consignment receipt from his office records to verify the weight but he said that the receipt was already sent to vellore . so i asked him to get it from whatsapp but he didn't answer my phone call after that. The worst customer...

A parcel from bangalore to davangere with tracking number [protected] has been misplaced. I haven't received the parcel at davangere.
The status on your website shows that it has been delivered on 21st of July.
The person at the delivery point maintains a register of all couriers received. There is no entry of any parcel with the tracking number mentioned which means the parcel has never reached the delivery point.
I haven't received any help whatsoever from anyone at ST courier, be it locally, bangalore or Chennai.
I am totally disgusted and disappointed with the way the parcel has been handled and the way my request is being handled.
No one seems to be really worried and working towards locating a missed parcel.. We trust your courier service with our product with a faith that you will take utmost care to deliver it properly. I am completely disappointed with ST courier and am surely not going to use nor recommend anyone to use your services hereafter if my query remains unattended even after so many requests.

I have booked medicine parcel from hosur office to Theni village govindanagaram consignment number [protected] dt. 6/07/2019 but still not delivered the theni branch person. I have called their replied once in a week only delivery in village area and I request aged people is in village it is sugar medicine please delivery immediately. but the branch person called to my mother u come and collect . Today my relative went to branch office and collected the parcel.
What is the service given for your courier clarify immediately. Very worst service given your courier.

Dear sir i have one parcel booked from tirupur on 08/07/2019 the consignment number is [protected]. The delivry boy is not responding to delivry to me.. He said iwll return the parcel to tirupur itself by saying the door is locked, but there is no insedend like that door locked, the man is so rough to me & return the parcel... Is this st coureir behaving?

My contact : [protected]

I have sent a courier to calicut on saturday, and delivered it in calicut office. But they are telling there is no door delivery. Delivery address is

Nirav r mehta, poornima, 13/1007, simandar nagar trikovil lane, near jain temple, calicut
So i request them if it is possible to deliver in another address it is in silk street calicut, they agreed, but till now they are not delivered the material. And they spoke to the customer and to me in a irresponsible mannner. Contacted in managers number also he is not attending the call. Now land phone also they are not attending. It is a small parcel. It s boom barrier remotes. Very urgent. I have contacted in chennai head office and told every thing today, kindly do need ful.in our company we are regularly using your service. You can check that. Already sent a mail to [protected]@stcourier but no reply for that. My number is [protected]. Kindly do need ful

I am sending cargo from riyadh to tamil nadu (Vellore dist). I am received the parcel yesterday. But i calling many branches in st cargo service the resonance is very very worst. The tracing is also not correct. Don't trust the st cargo service.

Past one week i am following the person many time their telling you will receive soon but the not telling correct.

I am suruthie t ordered cloth from one company. They choose st courier for delivery and they provide awb no as [protected]. I tracked it on their website, their they noted as the parcel has delivered on 1 st july itself. But i didn't received the parcel. Myself and my friend called the delivered person and courier service, their answers are not truthful and they are telling different thing at each call

I have sent some artificial jewelry the value is around 7500/- while dispatching the things the courier people they haven't inform me that these kind of stuffs is allowed to send. They themself packed and sent. Before delivering they have opened the parcel and taken one pearl jewel which the value is around 2000/-
Other stuffs are reached but with parcel opened.

AWB Tracking

AWB Number
Search
DELIVERY STATUS
Current Status Un Delivered
Orgin SRC TNTRZ-ZTN
Destination
Consignment MDox - 1 Nos
Un Delivered For Misroute
Status of AWB No. [protected]

Jun 18, 2019
10:48 AM
Out for Delivery
KUNDRATHUR, TN

FRANCIS - [protected] KUNDRATHUR
Jun 17, 2019
02:36 PM
UD...

My courier AWB no is [protected] as per your tracking status 2 times out for delivery but I have not get any call from delivery boy, today I track his no and spoke with delivery boy he told your courier laying in guindy, you collect from Guindy I attempted two times now your courier dispatch return to andhara and collect from andhara office. No one responseble person now what I do my important papers in courier, please do the needfully
My contact no is.[protected], [protected]
Kindly request to you please delivered my courier.

Your branch near Karpagam Hotel at Trichy gives the worst service to customers. My parcel was pending for delivery for 2 days and I was said a reason that my address was not found. That was very silly reason that was given by your staff because I was receiving parcels for more than one and a half year at the same address. Then somehow my parcel was delivered to my home after 2 days. When I reached home I came to know that my parcel was already opened before delivery. When I called your staff for inquiring there was no response and they simply didn't answer my phone call after that. The worst customer service I have ever received. The lady staff particularly gave me a very lethargic reply.

My consignment no is [protected]. I was informed that my courier will reach within 2 days but i have not received my courier yet. i have sent my courier on 27th MAY but it did not reach yet. Is this the kind of service you provide. It has been around 10 days and yet my courier is not reached. This is not the kind of service which i was expecting. Please let me know regarding my consignment.