ST Courier Complaints & Reviews

sir:
From[protected] to[protected] i was handling the stcourier service in changanacherry and there was no complaint reported yet. But as per Mr. jose, area manager he told me that your company is giving new franchisee in chanaganacherry. Chanaganacherry is a small town and it doesnt reqire 2 franchisees here. as per mr jose he says that our pick ups are not doing well and to your attention i can say that all the pick ups im taking is having many complaints from customers. they are not delivering the consigmnments i n proper way . im stating here some consignments which customer is proceeding in legal way against me.
consignment no: c[protected] dated 7-3-09, punaloor which is deliverd in third day
c[protected], pala seven days

kindly note that im willing to continue with your company if you are not giving anothere franchisee here.
thanking you,
yours truly,
babu vr

HELLO THERE I BOOKED A TV IN SINGAPORE ON FEB 1 ST AND I WAS PROMISED IT WILL BE DELIVERED WITH IN 15 DAYS (AND LATER THEY SAY IN 15 WORKING DAYS)

BUT UNTILL TODAY IT WASENT DELIVERED (28/02/09)

THE DISGUSTING THING WAS THIER RESPONSE TO THE QUERY, I DONT WANT TO NAME A PERSON, BUT THEY SIMPLY DONT WANT TO TELL ME TH STATUS

THE TV WAS BOOKED BY ME IN SINGAPORE FOR 660 DOLLARS (NEALY 25000 RS I N SINGAPORE )NOW I DNT KNOW WHAT TO DO NEXT CAN ANY ONE HELP

I have applied pan card in december.From Uti(Pan Service) despatch it on 03-01-09, pan no:CDAPS6613Q, App no:[protected], coup no:27457908, but till now i have not received my pan card. i called courier office (ST Courier) they said its delivered on[protected]. i told i am not receive my pan card, they simply said we give delivery man cell no u ask him. and they not responsible for my complaint.i called many time that man he didn't attand the phone, only one time he came and meet me, till now he didn't find my pan card. my pan card is very urgent. I feel this company(ST Courier) very poor in courier service... what i do for this cases pls help me...

Hi, This is Arun Antony. I Consultant working in Chennai. I courier my official documents to our Office in Mumbai. Royal Palms is one of the biggest business centres in Goregaon East mumbai.I dont how how come ST courier's was not able to locate our office.For the last 2 years i have been sending couriers through other service providers and it has always reached on time with out any hazzle. ST courier is very amature to this business and dont have any courtesy on how to treat the customer. I have couriered my documents on the 8th of decmeber 2008 from ST courier Alwarpet office.(the so called HUB of their services) They promised me that it would take 2 days to reach the destination. On the 16th i recieve a call from our bombay office that the packages is not yet recieved. I called up the ST courier customer care, which is a bunch of illiterate people sitting and attending customer calls. Then i tried tracking the courier through their website whcih of no use again. Today is the 19th of december, i am still talking to Mr. Shamshudeen and some other people from the Pallavarm & Alwarpet office. They are saying the courier has been returned due to non exsistance of address and also the courier got returned on the same day. Now my question is atleast they should have the courtesy to call me and inform or if the address is not found they should call the number which is mentioned in the address mentioned. They recieved the package back and have kept it safely in teh lockers or in thir gudown. None of the staff in ST courier was descent enough to handle the customer. I would not recomend any one to think about ST couriers. Also if any of the senior staff of the company or their representative read this please feel free to call me. [protected], [protected], or you can mail me at [protected]@gmail.com. I am ready to have an discussion with you about your companies representatives and the people working there. Why there is no compliant box, or customer care unit not responding my query, no email ids to escalate the issue.I have been thrown from pillar to post.

Regards,
Arun Anton