St Courier — Not providing home delivery

I’m a reseller and i get loads of packages everyday but these st courier ruin my business. They do not deliver to home. They tell us to come two villages far.. And pick the parcel.. Not only to me my customers also complained the same please don’t send via st courier they are the worse. Send through professional courier, express bee surfaces and dtdc all come deliver at home. Even in this covid situation you people troubling like this. I will surely ask all my vendors and manufacturers to cancel service from you. You ruin our day. And the man from office calls and says.. If you want you come orelse we will return the parcel.. How professional you are.. Change your delivery guys and learn something from other couriers.. This is the last warning.. Every parcel even after paying shipping charges i have to travel so far to get my parcel. I regret choosing you people st courier