Standard Chartered Bank Complaints & Reviews

Aug 28, 2019

Updated by Rohit0790 Correction- international and domestic transactions.

Aug 08, 2019

Updated by shashi panjwani From: Card Services <card.[protected]@sc.com>
Date: Mon, Dec 19, 2016 at 3:40 PM
Subject: Your recent communication with us (KMM23439780V41695L0KM)
To: shashi panjwani <[protected]@gmail.com>

Ref : 12/16/052453

Dear Mr Panjwani

Thank you for writing to us.

As per our earlier email response to you, we would like to apprise the below
details:

We wish to inform you that Standard Chartered Bank has, vide a Deed of
Assignment dated 9th February 2010 sold, transferred and assigned all its right,
title and interest in all the amounts due and payable by you ('the Receivables')
under Credit Card number ending 4233 in favour of M/s Shaha Finlease Pvt. Ltd.

Pursuant to the said Deed of Assignment, the outstanding dues along with such
other charges are contractually liable to be paid by you towards this Credit
Card to M/s. Shaha Finlease Pvt. Ltd. Please note that M/s. Shaha Finlease Pvt.
Ltd is separate legal entity. However, we are seeking M/s. Shaha Finlease Pvt.
Ltd support to investigate the issue.

However, our investigation has consumed additional time regarding payment done
in this credit card account

We are working on this issue and revert to you along with the reason for the
same.

Address for Shaha finlease

M/s Shaha Finlease Pvt. Ltd.
Plot No. 17/9,
MIDC Taloja,
Taluka Panvel,
Dist. Raigad,
Navi Mumbai – 410 208

Customer Service No.[protected].

Email – [protected]@shahafinlease.com

We request you to provide the 10 working days to complete the investigation.

We seek your understanding and co-operation in this regard.

Thank you for Banking with us

Yours sincerely,

Sunita N
From the Office of Head, Customer Service

Please do not disclose your PIN/One Time Password (OTP) to anyone. Standard
Chartered Bank will never call or send SMS/emails asking for such details. If
you receive an OTP without request, please intimate the bank immediately. Login
to Online Banking through our secured website.

You can write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji
Salai, Chennai 600 001 or reach our Phone Banking executives at
https://www.sc.com/in/ways-to-bank/inperson-phone.html

For more details on our complaint management policy and Banking Ombudsman
Scheme, 2006, please visit to https://www.sc.com/in/help-centre/complaints.html

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This email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please delete all copies and notify the sender immediately. You may wish to refer to the incorporation details of Standard Chartered PLC, Standard Chartered Bank and their subsidiaries at https://www.sc.com/en/incorporation-details.html

shashi panjwani <[protected]@gmail.com>
Wed, Jan 9, 5:26 PM
to Card

till date no reply is there from your end.
waiting for your reply
can i have your contact number where i can speak to you
regards

Aug 05, 2019

Updated by gsprvn even i contacted phone banking customer care and asked them to connect relevant person to consult regarding this irrue, they said they dont have an option to connect the call, and they informed me that they will arrange a callback within 24 to 48hrs, as of now i didnt get any call back. i complained 3 times regarding this. these sales executives are simply telling lies to customers for their commission charges. Totally disappointed and fedup with standard chartered bank service.

Jun 18, 2019

Updated by Akanksha Creation Sub: Home Loan Account Number 44528574

Ref: Your letter Ref. No. 05/19/060878/SP/AST

Dear Sir,

I am in receipt of your above referred letter in reply to our e-mail dtd. 20th May, 2019.

I am surprise to note that you have not replied to various points raised by us, but you are going on writing that rate of revision in interest etc.

I have mentioned that in the agreement signed by both of is, there are two things.

1) Instalment should be 156 Nos and should be completed in 2016.

2) As mentioned in my above letter we have paid almost Rs.3, 95, 000/- Extra and I do not have to pay anything.

You have not replied to above two points and expect to send your clarification mainly for Number of Instalment 156 Nos.

Regards,