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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 15

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R
Rajutp
from Mumbai, Maharashtra
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harassment by recovery agent

Address:Mumbai City, Maharashtra, 400053

My credit card no. [protected].

I have taken a personal loan on my above card. I have been paying all my dues on time. Now due to very bad financial situation i am not able to pay off my emi. I have explained this to bank and recovery agents. That as soon as i am in receipt off funds i would settle the accounts. Now on 31/05/2019 mr. Jasvinder (Tel. No.[protected] send on mr. Dinesh gupta to my office. When i asked...
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K
Komalmgupta
from Panipat, Haryana
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a4 interest charged on credit card

Address:Sector 9, Madhya Marg, Chandigarh, Chandigarh, Punjab, 160009

I have been using standard chartered credit card from almost 6 years. I have always paid all the dues well on time.

Recently, i checked my cc statement and found out that the bank has imposed 1539.54 inr as a4interest on 24th may 2019.

Also, there is amount of 277.12 inr charged as [protected]@18.00%.

I had already paid the minimum amount due mentioned on the statement. I believe if the customer is...
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D
D.DESHAKUMAR
from Delhi, Delhi
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all time cheating me

Address:Pallavaram, Chennai, Tamil Nadu, 600043

Pulling me again and again...

Im d. Deshakumar im getting annoyed calls from standard chartered bank and giving me wrong information that i got approval for credit card...
I am telling them no i dont want but they are having my details and informing me its approved you get it and camcel it later... At the same time they are guiding me to answer next call and say yes...

Im scared that standard chartered...
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M
Mohanraj Gunasekaran
from Mumbai, Maharashtra
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credit card extra amount

Address:Chennai, 600045

@stanchartin
Dont buy and use any credit cards from sc.
Initially they will say no annual maintenance cost.
But without reason you will get paid min 500rs on every month as a4 interest, over limit fee, maintenance fee.. Etc... Even if you pay your amount on correct time..
Im using two cards, one of the card i paid full amount.. Next day itself they are billing as to pay around 5000rs without reason..
Don't...
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S
sunderselvin
from Chennai, Tamil Nadu
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collection agency calls me after 16 years of settlement

Address:anna nagar,chennai, 600038

Sir i am sunder selvin from chennai during 2003 august i made the credit card payments after getting the settlement letter but the collection agency collected the amount two days later. After that i have not recieved any sytatement or letters from the bank. After 16 years some body calling me and said i have to pay rs 142000/- as due amount for credit cards and i told them to come and collect the cheque or cash but he is refusing and telling...
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V
Vatasal
from Noida, Uttar Pradesh
Feb 6, 2022
This thread was updated on Feb 6, 2022
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illegal a4interest on credit card

Address:201309

I have 2 credit cards in standard chartered - one ultimate credit card and another one supplementary.in the latest statement, i noticed an 'a4interest' charge even though i paid all my dues well before time. I even double checked all my credit payments - all of them either matches or is more than the bill i received. Looking at the other complaints it looks like stanc does it quite regularly to a lot of customers and is quite used to such...
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P
Poorvi Dodwad
from Chennai, Tamil Nadu
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customer care number is charging rupees 49+gst to provide customer care

Akshata s., an employee of standard chartered bank customer care, was asking me to pay rupees 49+gst for every single detail i wanted to know about my own account, i understood that she wasn't supposed to share the details according to rules set by standard chartered for phone banking.

Since i wasn't aware of the exact place to check all details in online banking, so she explained where to get the details.
I did not...
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J
JSV
from Chennai, Tamil Nadu
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minimum average balance 25000 for sb account

Address:64 second cross street Srinivasanagar Chitlapakkam, Chennai, Tamil Nadu, 600064

Dear sir,
I opened salary account at standard chartered during 2011. Then i resigned my job by then my salary account has been converted to sb account by 2018 dec. Nov scb forcing me to maintain rs.25000 as my minimum balance every month. Request you to review my complaint and take action on scb and every customer cannot afford 25k as minimum balance every month.

Regards
Saravanavaithy...
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A
aakash.sxc
from Gurgaon, Haryana
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standard chartered service issue and unnecessary interest levied

Address:Gurgaon, Haryana, 122001

To,
Consumer support.
(Subject – standard chartered service issue and unnecessary interest levied)
This is in reference to my card number [protected] by the name of aakash kumar singh in relation with your bank.
I had been using this card more than 2 years but since couple of months i am not at all happy with your service and the way it took forward in the past.
The same reason i called many...
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K
kritikamittal
from Noida, Uttar Pradesh
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unauthorised usage of my credit card

Address:841/p sector 14, gurgaon, haryana, 122001

There has been unknown transactions done from my credit card 25 dec 18
I did not get any OTP . Also i did not get any transaction alerts on email or mesaage. I logged in on my internet banking on 27 dec and saw an a bill of 100 rs and blocked my card. on 28 dec when i again checked there had been bill of 27000 which were also not done by me . i contacted customer care and they said that the merchant claimed the amount on 28 dec but...
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S
Srigokulraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted debited

Address:Nungambakkam, Chennai, Tamil Nadu, 600031

There is no proper response for transaction in other banks. I didn't use more than 5 transaction, but they detect 320 rs today 12/04/19. They didn't give me a proper response for me. Why they taken money without any information. I asked them to check the status of this. But they didn't response properly. Give me a reply asap. Every month am facing this problem above 200 rs for this issue....
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I
Imroz Tanweer
from Varanasi, Uttar Pradesh
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fraud by name of lisa due alimah

Standard chartered bank of london?
Add: no.1 basing hall avenue, london ec2v 5dd, united kingdom
International transfer department
Email: [protected]@usa.com
Tel: +[protected]
Fax: +[protected]
Mr. Adam pallock
Payment director

I received this mail after two mails one from lisa due alimah
Other from wade westies is it true or fake...
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A
Animesh007
from Delhi, Delhi
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need to close a credit card account

Hi team,
Let me provide you the details of the account:

Credit card account no-[protected]
Overdraft account no-[protected]

Registered email id-animesh. [protected]@inbox.com
Telephone no-vodaphone not active right now.

Request no-1
Please update the communication details:

New email-animesh. [protected]@live.com

Actual case history:br...
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N
nimbark
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a4interest

Address:Bangalore, Karnataka, 560103

I have been charged a4intrest from last several months. Can i have the reason of this debited amount? I am paying minimum due before the provided time but when i checked today after 3-4 months, an extra charged has been charged regards to a4interest. I don't know about any charges discussed earlier. Also swiping feature is also not working from the day i have obtained the card....
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S
Sudipta30
from Chennai, Tamil Nadu
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imps transaction - not credited to payee's account

Address:19, Netaji Subhas Rd, Fairley Place, BBD Bagh, Kolkata, West Bengal 700001, 700001

Hi,
I had one imps[protected] of amount 1700 from my salary account to another my savings account yesterday (2nd april, 2019) at 1.59pm. One day is already over. Amount had been deducted from my salary account within 45 seconds but still it is not credited. I called to phone banker for 2 times, every time they are telling that it will be credited. My concern is that for imps, why it is taking so much time and when i will get...
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S
shanu3909
from Bengaluru, Karnataka
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receiving charity fund from uk

Address:29 It park dehradun, Dehradun, Uttarakhand, 248001

I received a mail from uk that she is decided to give me 2.5 million british pound for charity at the last stage of her life. Her advocate get my details and send me a certificate which is attached with this details. Now she is asking for my bank account and details. She said i will send u all money legally and will stand by me for any legal issues. She told me to send my details with request email to following address - to
Dr. Johnson...
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A
ankesh88
from Anand, Gujarat
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credit card pin generation

Address:Vadodara, Gujarat, 390002

Dear sir/madam, i have recently applied for new credit card and have received the same. But i have not received 4 digit pin due to which i am unable to do any transactions. Even i couldn't make a call to customer care without pin. Request you to please issue me a pin or else let me know if i can generate it online. My email id: [protected]@gmail.com my cell no.: + 91 [[protected]] please do call me in case you need any clarification. Appreciate...
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A
Ameenudheen irshad
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b2 over limit fee charged illegally

Address:Bangalore, Karnataka, 560032

My credit card is charged b2over fee illegally. As of my information credit card in india should stop transactions if my credit limit is over. But standard chartered credit card are permitting even if i have low credit for that transaction and applying a high fee of rs 500 + gst. So if my credit balance is 10 and if i try to do a transaction of 20 rupees, they will permit that transaction and apply a fee of 500+gst. How idiotic, after this...
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S
Satish Dabak
from Pune, Maharashtra
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kyc details submission for supplementary card

Address:400601

I am holding a primary as well as secondary card since last 10 years
[protected] (Primary card) [protected] (Supplementary card) all of a sudden i received message to handover the documents for supplementary card for kyc & that to go in a branch physically & not from the site other wise card services will be interrupted after 31st march

I feel very depressed about such a communication from your side...
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N
Natasharoy
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being charged a4 interest

Address:445 lake gardens . Kolkata 700045, Kolkata, West Bengal, 700045

I pay my minimum dues in my standard chartered credit card on a monthly basis. And that too in time. Yet i see the amount is staying similar which is pending and then i check details i see a4 interest being charged on my credit card every month. Why would i unnecessarily pay this fine? I had bought a product for which i was paying in installment which i gave way on time so no other interest should have been charged. A4 interest as i read...
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