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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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778
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Chennai
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600001

Standard Chartered Bank reviews & complaints page 19

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H
Hemal Lathia
from Mumbai, Maharashtra
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credit card process

Address:Rajkot, Gujarat

As my wife has applied for credit card of standard chartered bank all the documents was been collected by an executive on 10 september 2018 as per sc tos thay have stated 7 to 9 working and we are following up with customer care they are giving recording answer will reach you within 48 hours i don't under how they work as this one of the finest bank in the world and customer care are just fooling people as we don't care about the credit card...
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E
Edwards_XUV
from Karwar, Karnataka
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credit card closure not updated in cibil

Address:Bangalore, Karnataka, 560036

I recently opted for PL and got to know that my SCB Credit card account is actually causing trouble to my CIBIL score and reduced mu CIBIL score as the SCB CC is showing some pending payment. I wanted to highlight that I had gone for a settlement on 16/02/2016, for an amount of 79, 000 and closed all pending dues with Standard Charter Bank and closed my Credit card account. However, now again I see that there are dues reflecting as pending...
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Address:Pune, Maharashtra, 411061

Hi team,

I tried to call to customer care support to close my credit card but i am not able to connect with customer care.

I am not using standard chartered credit card last 2 years back. And also, will not using in future onward. So i want to discontinue my credit card service.
This card is already expired and i did not received new card.

Please find my card details as below.
Card...
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B
Bharath Bolla
from Pune, Maharashtra
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interest charged even after repay the credit card outstanding

Address:Pune, Maharashtra, 411014

My self bharath, i am customer of standard charted bank
I am using manhattan card

My last month (Aug'18) credit card bill amount rs 106, 335.74 (Min due amount : rs 5, 316.79), i paid 83% i. E rs 88, 443 with in the due date and remaining amt paid on 10-sep'18 (Delayed by 9 days)
Card no : [protected]
Bank : standard charted bank

Even after paying the min due and total amount as per...
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A
Abhay1997
from Noida, Uttar Pradesh
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account

Address:122016

Fix the issue either i am going to close the bank account.

Bank account : [protected]
Ifsc : scbl00036039

Hi team

I applied for credit card 3 times:

#cc0a95hy8r 13-sep-2018
#ccb8ap788y 19-apr-2018
#cc3y8ytp18 15-jan-2018

#cc3y8ytp18 : with this application might be there was salary issues or monthly transaction issue i understood you can offer...
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K
Kapil0586
from Kaithal, Haryana
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non payment of lic as beneficiary bank

Address:Sonipat, Haryana

I paid my two lic policies premium of total 14023/- on 3rd of september 2018 on lic portal and paid it with the help of bhim app. The amount was transferred to standard chartered (Beneficiary bank) of lic. The amount is deducted but my lic payment is not done till today. Sbi has replied that the amount was transferred from on the same date and time. No refund is done to me by standard chartered bank even after emailing them details.
My...
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S
shukla bhavin
from Rajkot, Gujarat
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cheque book not received.

Address:Surat, Gujarat

Dear sir,

My account number [protected]. I already requested for cheque book at date 31-08-18 as onilne through sc appliction. But still i m not received cheque book at my address or not cheeque book in bank.

Today i also apply onilne agian for cheque book. I will want to urgently cheque book because already 14 day past their activity.

So i request you to do needfull urgently.

My...
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S
S SATHYANANDAN
from Mumbai, Maharashtra
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clearance of cibil after settlement payment (card no. 4129038084580859)

Address:Mumbai City, Maharashtra, 400083

I was using scb credit card unfortunately when i used it in a gas filling station the bank charged me the same amount twice. After receipt of the card statement i contacted the bank but in the beginning they refused then i cancelled the card and paid the dues except the charges wrongly debited. After few month they after cross checked and credited the wrongly charged amount, but the interest and charge not credited and they did't closed the...
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Bhavishya Relhan
from Mumbai, Maharashtra
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I was promised a 5% cash back on my transactions

Address:Mumbai City, Maharashtra

Hi

I am working in reliance jio in ghansoli, mumbai. I was told to open bank account in standard chartered and was given the offer by mr nikhil (Marketing guy) that i would receive 5% cashback on my transactions... However, i was fooled as i haven't received any card which provides me any cashback... I have applied for it 100 times and called mr nikhil who promises me everytimr that i will receive that card soon, its been 3...
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A
Arun Solanki84
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong commitment by sales team ( standard chartered bank ) 1

Address:110094

Dear Sir/Madam,

I have recently applied for new Credit Card and all the documents are collected by Mr Om Parkash ( [protected] ) as on 28th Jul ( who has to belong to Sales Team _ Karol Bagh ) and singed the application from, also given me application Number - [protected], and he said that you are received the calls from bank side, but till now i am not getting any single mail or calls from bank side, And i am dialing both...
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L
lokeshd123
from Mumbai, Maharashtra
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billdesk issue while paying payment

Address:Chennai, Tamil Nadu, 600100

I try to make payment through billdesk after transaction done it is showing status failure this is not issue from my side after due date they put interest and late payment fee but i tried 3 days before of due date then why should i want to pay this and they are harrassing me i having sevear headache from past 2 days because of standard chartered bank customer care calls and the way they spoke they can't understand the issue they are behaving...
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V
Vaibhav_dhobe
from Bardoli, Gujarat
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unauthorized credit card transaction of 14.95 usd

Address:411011

There is a invalid, unauthorised transaction o[censored]sd 14.95 done on my card on 26th aug 2018, i blame standard chartered poor systems of security for this fraud transaction which your system approves without any pin or otp.
It is very disappointing to see such frauds from bank like this.

I won't pay for that transaction, hope you guys cancel that transaction else i will discontinue all standard chartered bank services...
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T
Tarunaubhi
from New Delhi, Delhi
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standard chartered credit card fake transaction

Address:New Delhi, Delhi

Fake transaction has happened on my credit card for inr 99862.00 without receiving otp on my number. Message received: "the transaction was incurred against m/s. Neteller 3522 3522 cambridge gb for rs.101040.37 on 13 june 2018 debited to your card ending 5168 vide arn number 74541098167027584633348" i was sleeping at that time suddenly got this message. I am using this card from last 5 years. Never expected this kind of fraud on my card....
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A
Ashok Kumar Rudra
from Hyderabad, Telangana
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negative balance

Address:Hyderabad, Andhra Pradesh, 500050

My salary account was created by my company from standard chartered. I left the company now account showing negative balance now it was told that it is zero balance account while taking account i am not using debit card,. I can't pay this negative balance please close my account,

When now approached the bank they say can't close without paying the negative balance and also telling go to branch where the account is opened,...
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H
Hanumantha Rao Yalamanchili
from Bengaluru, Karnataka
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overdraft account not taken with scb but showing in cibil

Address:560093
Website:Standard charter bank

I never took any scb overdraft account with scb. But recent cibil score showing me as my scb overdraft account as [protected] with opening date as[protected] and last payment date as[protected]. Payment start date as[protected] and payment end date as[protected]. I never took any amount from scb bank and i have no emails or letters from this bank. I dont know how this come into picture now.
It is showing amount sanction as 5555 overdue...
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A
aadityababar
from Mumbai, Maharashtra
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credit card unauthorized transaction

Address:Mumbai City, Maharashtra, 400706

This is regarding unauthorized transaction done on my credit card today i. E 20th august, 2018 in the morning, of rs.8499. I have blocked my credit card on the same day. I have notified the bank, but i am asked to wait for 2 working days and the bank is not ready to file compaint for the same. I am also going to file fir as the bank is currently not taking any action on it. This is important as such fraud transactions need to be notified...
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D
D.DESHAKUMAR
from Delhi, Delhi
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miss using my documents

Address:600043

I got call from standard charted yesterday asking me about my past application details about me and they logged in for credit card without my knowledge...

I told them please dont apply any credit card for me and i am totally not interested... But they just said they wont do without my knowledge...

But after checking my cibil variation in it then i came to know they applied for a credit card...

I...
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A
Arun Solanki84
from Delhi, Delhi
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wrong commitment by sales team (standard chartered bank)

Address:110094

Dear sir/madam,

I have recently applied for new credit card and all the documents are collected by mr om parkash ([protected]) as on 28th jul (Who has to belong to sales team _ karol bagh) and singed the application from, also given me application number - [protected], and he said that you are received the calls from bank side, but till now i am not getting any single mail or calls from bank side, and i am dialing both number...
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K
keshavaraohm
from Hyderabad, Telangana
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no branch located in north/south & west of bangalore

Address:560061

Dear sir,

Standard chartered bank branches have been located in east of bangalore. When a customers needs to visit the branch he has to reach your branches in east where traffic is horrible, no parking space and densely populated with non kannadiga's. If you have any plan to add local customers of bangalore, kindly relocate your branches suitably or open branches in north, south and west of bangalore, where all customer requirements...
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P
Piyush Zambani
from Ahmedabad, Gujarat
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mab charges

Address:Pune, Maharashtra, 411006
Website:ibank.standardchartered.co.in

I was having salary account in kalyani nagar pune branch. As i left the job, i requested kalyani nagar branch to close my account, they told me convert it into zero balance current account, no mab charges will be deducted, so i agreed to same and fill the form. Now they are deducting mab charges, due to which i am getting the message of negative balance. Inspite of complaining two times on customer complaint forum, they are still deducting...
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