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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 30

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dip121
from Delhi, Delhi
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Untold and fake charges

Address:New Delhi, Delhi, 110043

Dear sir/mam
This side dipesh from delhi actually i am using your credit card of standard chartered bank for last few months and the statement generation date is 24 of every month but the issue that in my april statement some the charges were added it's b2b over limit charges of rs 572 twice on 24 and 25 of april 2016 which they never told to me at the time of registration so please waive off my charges and give me my money back in...
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Prasadvempalli
from Hyderabad, Telangana
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Customer care not helpful in resolving issue

Address:500072

My mail id:[protected]@gmail.com; registered
Mobile no.[protected]

My card is lost more than 6 months ago.i have been calling customer care to make payment of small outstanding amount of Rs.400/-.Customer care is not informing me of Credit card no.without which i can not make payment.

I dont know what is the way out?

Pl.help.

Thanks

V.K.Prasada Rao...
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D
dinesh_goyal
from Noida, Uttar Pradesh
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Credit card overdue amount rs. 13947

Address:Faridabad, Haryana, 121003

My Cibil report is showing a credit card overdue of Rs. 13, 947/- which is belongs to Standard Chartered Bank Credit Card for the year 2012.
I had paid due payment through cheque in year 2012 but cheque was not presented in my bank account till 15 days from the date of issued. So I had make the payment online through netbanking and issued cheque was stoped for payment. Later on Standard Chartered Bank presented the aforesaid cheque...
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Address:Mumbai City, Maharashtra, 400064
Website:www.standardcharteredbank.in

Card No. [protected]/ [protected]
Issue - Misplaced card utilized despite informing the bank
Incident - The amount of Rs 9000 used by the person who stole the card. we made the payment of Rs9000 to settle the account.
Issues - The bank has inflated the amount by adding interest despite informing well in advance.

I had a credit card no [protected]/ [protected] issued by Stanc. I had...
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P
pradiprgupta
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Customer Harassment

Website:www.sc.com

I am an NRI. I had paid to the building back in 2013 booking amount for commercial unit and the builder failed to deliver the unit in time so I requested the builder to refund the amount and after a year of follow up I got my refund in May 2016, by way of local cheque without interest which I deposited with my NRO account with Standard Chatered Bank on Friday and I kept following up on Monday, Tuesday and on which bank replied me that 3 working...
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praneethpadala
from Hyderabad, Telangana
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Receiving threatening calls and threatens me as life and death risk

Address:Hyderabad, Andhra Pradesh, 502032

Hi, someone has given my mobile number as reference in 2004 and took a credit card. I am not aware of it, no one contacted me at that point of time. And one more important thing is, i was a student at the time in a college affiliated to university of madras. After 12 years, i received a call today from[protected], mentioned themselves as fraud recovery team, they are asking me to provide the personal details of the person who applied card...
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R
Ramakrishna2016
from Hyderabad, Telangana
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Online fraud transactions

Address:500018
Website:Standard Chartered Bank

On 20th feb 2016 from my standard chartered bank savings account 8 online transactions of amount 60, 000 happened which were not done by me and these transactions are done without otp.
I was away from india from 29th january 2016 and my registered mobile number was switch offed as it cannot work out side india.
Immediately i had submitted complaint to bank through email along with screen shots of fraud transactions and also...
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dip121
from Delhi, Delhi
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Untold charges

Address:New Delhi, Delhi, 110043

Hi this dipesh from delhi actually i am using the standard chartered credit card for the last few months so the issue is that i 've suffered from the untold charges b2cover something like that and they never told any of these charges in my past and it happens in the month of the april 2016 of rs 500 twice. So i 'll never pay the amont of rs 1000 and my card no. Is [protected].
Regards
Dipesh jaiswal
Email - [protected]@gmail.com...
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S
swamy7955
from Ernakulam, Kerala
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Standard chartered bank credit card + instabuy account -

Address:600097

I understand that instabuy's account – classic is created when i took loan for rs.40000 on 28th july 2015. There is no written record on the interest rate for the loan amount. As on today 9 emi payments have been made. I notice that from aug 2015 statement onwards every month emi is added to both primary account and instabuy's account. I find that i was made to make double emi payments from aug 2015 onwards. Further there is also tax and...
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Address:380060
Website:www.consumercomplaints.in

Dilip ambalal patel
109, heritage bunglows,
Opp. Science city,
Sola road,
Ahmedabad-380060.

May 10, 2016

To
Head of credit card dept;
Standard chartered bank,
Ahmedabd / gujarat / india.


Re : serious complaint for levied wrong charges on wrong debit amount – credit card no. [protected]


I would like to draw...
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V
vintagepassion
from Bengaluru, Karnataka
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Letter asking me to pay dues even after one time settlement of loan account

Address:Bangalore, Karnataka, 560047

Loan smart credit loan account number [protected]

The above loan overdue according to standard chartered was inr 41, 448.77
My father has settled the above loan for an amount of inr 10, 000 / = vide cheque number 913377 canara bank viveknagar branch bangalore -560047
I have a settlement letter saying settlement of account on 15/02/2010.
The cheque also has gone through (Cleared).
Still i get letters...
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F
Feanis
from Noida, Uttar Pradesh
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Platinum credit card

Address:New Delhi, Delhi, 110035
Website:standardchartered.co.in

Hi,


I would like to know following details about the deducted amount.,

1). Can you share the threshold limit in Bank Statement beyond which the SCB is eligible to deduct 572.50/- rupees?
2). If some how it met, Is that valid Action without any intimation/information to the customer?
As per my experience Such deduction/scenario did not observed with other banks if some how it is debited...
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R
Rakhy
from Mirialguda, Telangana
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Transaction failed

Address:500016
Website:Standard Chartered

Hi this is Rakesh komuravelly. I have done a ATM withdraw transaction at Bank of Baroda, Begumpet branch, Hyderabad on 25/April/2016.But, the transaction was failed and i did not get the cash from ATM.I received an SMS that 5000 has been debited from my account.Kindly look into this matter as early as possible.

Thank you.
Rakesh Komuravelly.
Ph:[protected]...
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N
neeteshakg
from Bhubaneshwar, Odisha
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.sc.com

I have applied for personal loan and after all documentation and verification i have been informed that loan is approved and amount will come to ur account within two days. Now since one week i am calling them, sending emails but no response from them and when i call customer care of bank they said loan is rejected but they don't know the reason and they will arrange the call but since 4 days no call from them and same thing i heard daily...
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Bharath Bolla
from Pune, Maharashtra
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Rs 6600 due amt interest charged RS 9888

Address:Pune, Maharashtra, 411014
Website:Standard Chartered Bank

Dear
My card no:[protected]
For the month of feb'16 statement due amount : rs 171, 530.29, i paid these transaction 3 times because amount is bigger.

Out of these 3 transactions one transaction was failed, i am unaware of these transaction as i admitted in hospital. After discharge from hospital i called icici care to the details, so it was failed and reversed to my account...After words once again i did...
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Bharath Bolla
from Pune, Maharashtra
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For rs 6600 due amt interest charged rs 9888

Address:Pune, Maharashtra, 411014
Website:Standard Chartered Bank

Dear
For the month of feb'16 statement due amount : rs 171, 530.29, i paid these transaction 3 times because amount is bigger.

Out of these 3 transactions one transaction was failed, i am unaware of these transaction as i admitted in hospital. After discharge from hospital i called icici care to the details, so it was failed and reversed to my account...After words once again i did the transaction
Delayed days...
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M
Mohanl1982
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card outstanding done.

Address:600058
Website:www.standardchartered.com

I have attached the email from scb bank. But still now my name is in default list in cibil report. But i am unable to apply credit card or loan. I am a middle class family. Please help and sort out the issue. I have attached noc also.

Kindly refer the below mail.

Ref : 03/16/059957/sp/crd

Dear mr mohan,

This is with reference to your e-mail dated 28 march 2016.

We...
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induprakash Singh
from Mumbai, Maharashtra
Nov 21, 2021
This thread was updated on Nov 21, 2021
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Mis reporting in cibil by standard chartered bank and shaha finlease

Address:Mumbai City, Maharashtra, 110001

Dear sir

Please find the communication sent to bank and their partner for misreporting the record in cibil for non payment of rs 11.95 lacs which is showing as outstanding in my record, wherein the credit limit of the card was 17000/ and all were paid to the executive of bank before 2005, i have worked with standard chartered bank from nov 2005 in mumbai and delhi till feb 2008 .


Refer email communication...
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D
dheerajchecker
from Delhi, Delhi
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Fake signature done on credit card charges page.

Address:New Delhi, Delhi, 110018
Website:ibank.standardchartered.co.in/nfs/login.htm

Hello,

I am really fed up with the bank as I was told in Nov'2014 that credit card is lifetime free but in Nov'2015 they have charged to me annual charges and when i mailed them in Dec'15 for the annual charges and they mail me scanned copy of charges page but i can see the fake signature on that page and I am chasing with the bank for the fake signature from Dec'15 and till date no conclusion and they are providing me now...
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B.P Jhunjhunwala
from Chennai, Tamil Nadu
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Standard chartered bank,chennai neglects the court orders.

Address:600008

I had a SB AC No.[protected] with a balance of more than Rs.2, 00, 000/- at Chennai. The Bank suddenly debited an amount of Rs.1, 76, 694.71/- towards alleged amount due and payable to Standard Chartered Bank, Kolkata against some Credit Card. Even statement was not supplied and our entire endeavour’s went futile. A Recovery suit was filed and decreed in my favor directing the bank to credit sum of Rs.1, 76, 694.71/- plus Rs.1, 171/- towards...
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