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Standard Chartered Bank Complaints & Reviews

2.5
Updated: Feb 13, 2026
Complaints 1730
Resolved
823
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Standard Chartered Bank reviews & complaints page 7

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T
Tulsi731
from Hyderabad, Andhra Pradesh
Nov 18, 2021
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Greetings of the day, I am K Tulsi Rao Yadav residing hyderabad Mob. [protected]
Mail ID: [protected]@gmail.com
my card no. [protected] (valid from 04/2011 & expired on 04/2016).
I have utilised the SCB Credit card with credit limit of 20000/- and the outstanding amount was converted into EMI and paid all emissions.
So kindly I request you to issue me the NOC for my credit card.
Standard Chartered Bank customer support has been notified about the posted complaint.
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    I
    Ilyg Ruy
    Nov 16, 2021
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    Address: Delhi

    I had faced a very bad experience and service with Standard Chartered Bank.
    My Account No: [protected]
    Contact...
    Standard Chartered Bank customer support has been notified about the posted complaint.
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      F
      Fhdf Fufu
      Nov 16, 2021
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      Address: Deliv

      I have been using standard chartered Bank credit card from 6months .
      But I don't receive any statement on my registered...
      Standard Chartered Bank customer support has been notified about the posted complaint.
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        A
        Ankit9771
        from Delhi, Delhi
        Nov 9, 2021
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        Money deducted from ATM but money did not came out

        Address: Delhi,India

        My account details are

        Ac no- [protected]
        IFSC code- SCBL0036028
        Name - Kumar Ankit

        on the 7th Nov, 2021 I withdrew 1000 Rs from a PNB ATM of Sheikh Sarai location, money did not came out and my balance got deducted
        still the reverse transaction dint happened and my balance is still pending and not credited

        thanks
        ankit...
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        D
        Drgokul Raaj
        from Bengaluru, Karnataka
        Oct 17, 2021
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        Hello,

        Myself Gokul Raj and I'm a software engineer in a corporate company and looking to open a salary saving account in standard chartered Bank but it's showing me that standard chartered is currently not accepting new applications. I work for Top MNC Corporate company and I prefer standard chartered than any other bank.

        I request Standard chartered to open my savings account at the earliest.

        You can contact me @ [protected]

        email : [protected]@gmail.com
        Standard Chartered Bank customer support has been notified about the posted complaint.
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          T
          tsrajan
          from Chennai, Tamil Nadu
          Oct 9, 2021
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          Test
          Standard Chartered Bank customer support has been notified about the posted complaint.
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            P
            Parmod saini,
            Sep 25, 2021
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            Statement related

            I have been using standard chartered Bank credit card from 6months .
            But I don't receive any statement on my registered email & not any sms .
            I complein it to customer care but no output received. Egertime they don't send statment and charging me unusual interest. As per RBI Credit card bills need to verify before paying any amount how I can pay my bills without statment...
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            S
            Sakthi6261
            from Coimbatore, Tamil Nadu
            Sep 16, 2021
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            Hi Sir/Madam,

            I have applied the Glenmark Life Sciences Ltd IPO on 27th July through Groww App and payment was made by Google pay.

            Due to the rejection, the mandate got revoked on 4th aug and the same has been expired on 14th aug as well.

            But, I did not received the blocked amount from my SCB a/c, so far..

            So, Could you please check & unblock my refund amount.

            Name: R. Sakthivel
            Bank Name: Standard Chartered Bank
            Account No: [protected]
            Branch Name - Sorrento, no. 6, Lattice bridge road, Adyar, Chennai 600020
            Application No[protected]
            Amount : Rs. 14400/-.

            I have attached the receipt for the above transaction.

            Please unblock my refund asap. since, I have waiting from the last one month.

            Regards,
            Sakthivel R
            Standard Chartered Bank customer support has been notified about the posted complaint.
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              S
              Sakthi6261
              from Coimbatore, Tamil Nadu
              Sep 15, 2021
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              Hi Sir/Madam,

              I have applied the Glenmark Life Sciences Ltd IPO on 27th July through Groww App and payment was made by Google pay.

              Due to the rejection, the mandate got revoked on 4th aug and the same has been expired on 14th aug as well.

              But, I did not received the blocked amount from my SCB a/c, so far..

              So, Could you please check & unblock my refund amount.

              Name: R. Sakthivel
              Bank Name: Standard Chartered Bank
              Account No: [protected]
              Branch Name - Sorrento, no. 6, Lattice bridge road, Adyar, Chennai 600020
              Application No[protected]
              Amount : Rs. 14400/-.

              I have attached the receipt for the above transaction.

              Please unblock my refund asap. since, I have waiting from the last one month.

              Regards,
              Sakthivel R
              Standard Chartered Bank customer support has been notified about the posted complaint.
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                S
                Sakthi6261
                from Coimbatore, Tamil Nadu
                Sep 10, 2021
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                Resolved

                Address: 19, Rajaji Salai Chennai Chennai District Tamil Nadu India - 600001

                Dear Sir/Madam,

                I am a salary account holder in SCB, bearing account number [protected]. Today (10/09/2021) at 8:18pm, I was trying to withdraw money of Rs. 2000/- from CSB bank ATM at (Porur), having Terminal Id: CSBD052001. No cash came out from the machine and got the receipt as "UNABLE TO PROCESS_ CHIP FAILURE". So, again I have tried and withdraw the money of Rs.2000.

                but, I have received the 2 transaction messages from SCB as withdrawn Rs. 4000/-. (Rs. 2000 + Rs.2000)

                The amount was deducted for the failed transaction also. so, could you please check and credit back the amount of Rs.2000/- to my bank account.

                Note: I have attached the screenshot of the failed transaction for your reference.

                Regards,

                Sakthivel R
                Sep 13, 2021
                Complaint marked as Resolved 
                money returned to my account
                Standard Chartered Bank customer support has been notified about the posted complaint.
                Sep 13, 2021
                Updated by Sakthi6261
                issue solved... I have received my money...
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                  A
                  akkiviet
                  Sep 9, 2021
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                  I had faced a very bad experience and service with Standard Chartered Bank.
                  My Account No: [protected]
                  Contact No: [protected]
                  I placed a complaint about UPI fraud on 11th April 2021 via customer care. After few days, When I called the bank and asked about the status, they told me we haven't registered your complaint. (Pathetic)
                  Again I told him to file the complaint and take some action ASAP. but this bank didn't take any action. According to RBI, the bank has to close the case in 45 days.
                  but this bank starts the investigation after 65 days i.e. 16th June. (Note the date- 11th April to 16th June) and asked me to mailed the FIR copy. I did.
                  After 2 days, They deposited the same amount on my account, Which is called the Blocked amount, Initially, I didn't know about this. So I thought, I got the money. But after few days when I tried to use this money. I was not able to do the transaction. I called the bank, Again he told me we are investigating.
                  July has gone - No call from the bank
                  August (Multiple times): When I called him and asked the status, they told me we are investigating.
                  September: Again I followed up, After 5-6 calls in September, They mailed me we are done and you are liable for this.
                  No one call me and informed the same. Now, What is this? If this is not on your Investigation part then why did you make me wait for more than 5 months?
                  If I am saying that this transaction is fraud and filing a complaint within 30 min after the transaction, why you didn't take any action?
                  Why did you fail to complete the investigation in 45 days?
                  Standard Chartered Bank customer support has been notified about the posted complaint.
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                    H
                    Honey Suri
                    Sep 6, 2021
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                    One of the transactio.ln get failed on 3rd sep and the amount of 340 debited twice while doing you from Paytm. On Paytm it is clearly shown that the transaction has been failed.

                    Kindly do the reversal for the same
                    Account - [protected]
                    IFSC - SCBL0036043
                    Name - Harsh Suri
                    Complaint number[protected]
                    Standard Chartered Bank customer support has been notified about the posted complaint.
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                      P
                      Pavan3718
                      from Mumbai, Maharashtra
                      Sep 2, 2021
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                      I had existing relationship with SCB for more then 5 years. When i tried to close the personal Loan. Initially they took 2 days to raise the request. After 2 days they give a call and stating 15 working days will take send the closer allotment letter.

                      Even though I I informed I have Emi due in between. They said please maintain the balance in your account. Not accepting the DD which currently available with me.

                      The response from bank also very poor. Cutting the call I asked who's responsible if my account does not have funds.

                      Playing with customer relationship. Due to this type of responce form SCB. I lost trustworthy with SCB.

                      Is this pre closer of personal loan really took this much time in all the banks.
                      Standard Chartered Bank customer support has been notified about the posted complaint.
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                        S
                        Shweta Nitesh Gurav
                        from Bengaluru, Karnataka
                        Sep 1, 2021
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                        Address: Mumbai
                        Website: www.sc.com/in

                        I received a call on 21st August 2021 from the Bank executive regarding the update on the 1st Complaint raised against my card status shown written off Bank had resolved the issue and emailed "Our records indicate that your card ending 4809 and 9427 has been permanently invalidated with effect from 10th July 2019. On date there is no outstanding due payable at your end towards your card." With this The executive also informed me that I had paid an access amount to my credit card of Rs.14907 which they will refund to me by NEFT so I just need fo email a CANCELLED Cheque via email which was sent by me on 24th August 2012 today I received an msg and email that the request cannot be processed why.
                        Standard Chartered Bank customer support has been notified about the posted complaint.
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                          R
                          Richard Almeida
                          Aug 16, 2021
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                          Standard Chartered Bank has not served me monthly bills for a about 10 months and is harassing me tto pay amounts for their lapses by levying late fees, interest payments, GST, ...

                          Their demands for amounts by emails viz-a-viz their SMSs as well as thier Recorded messages are incongrunet.
                          Standard Chartered Bank customer support has been notified about the posted complaint.
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                            R
                            Rahul Tanwar700
                            Aug 9, 2021
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                            My name is Rahul using your Standard Chartered credit card No. [protected] valid upto 10/22.

                            I am pay all my outstanding amount & request many time to closed my above said Credit Card. I am not using this card through mail.

                            I also submit a return request at your M3M Tree Tower Branch, Gurgaon on dated 30.07.2021.

                            Till now we are not received any response from your side.

                            Take necessary action in this regard
                            Standard Chartered Bank customer support has been notified about the posted complaint.
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                              M
                              Mohneesh agrawal
                              Aug 4, 2021
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                              I have taken a credit card from them which was joint with landmark group which was totally free of cost. Latest on these guys convert it to Digi - smart card which was totally un-informed.

                              I have raised request for cancelling the card and they said it will be cancelled but till now they are charging me monthly without any reason.

                              My registered mobile number is [protected] and email address [protected]@gmail.com
                              Standard Chartered Bank customer support has been notified about the posted complaint.
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                                A
                                A Andrew
                                Aug 4, 2021
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                                Failed upi transaction

                                Hi I tried to send 5000rs from gpay on[protected]. Upi transaction was failed.unfortunately the amount was debited from my account. It's been 3 days, I haven't got the reversal amount.please find the details
                                Upi transaction id:[protected]
                                Amount:5000rs...
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                                Q
                                Queue and tomorrow
                                Jul 27, 2021
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                                Address: India

                                You are Sbi d me know if I need to do to make it better for me know if you need anything else from
                                Standard Chartered Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vinodh6666
                                  Jul 27, 2021
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                                  Address: Standard chartered Bank chennai

                                  Hi

                                  I did pay all the due amount I am liable for. Now I see there is A4 interest along with service tax. They are robbing money
                                  Standard Chartered Bank customer support has been notified about the posted complaint.
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