Show menu
Close
FAQ FAQ Sign in Sign in
Close
Standard Chartered Bank
Standard Chartered PLC
Customer satisfaction rating: 57%
Submit a Complaint
1276
COMPLAINTS
ADVERTISEMENT

Standard Chartered Bank Customer Care

Standard Chartered PLC

TwitterFacebookLinkedInYoutube
Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
93
down
47


Customer satisfaction rating
57%
Complaints
1276
Pending
0
Resolved
701
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Standard Chartered Bank related photos (276)

Complaints with pictures are more trusted and informative    View all

Standard Chartered Bank Complaints & Reviews

Sort by:

Standard Chartered Bank — unwanted debited [Resolved]

 Srigokulraj on Apr 13, 2019
There is no proper response for transaction in other banks. I didn't use more than 5 transaction, but they detect 320 rs today...
ADVERTISEMENT

Standard Chartered Bank — fraud by name of lisa due alimah

 Imroz Tanweer on Apr 6, 2019
Standard chartered bank of london?
Add: no.1 basing hall avenue, london ec2v 5dd, united kingdom
International...
ADVERTISEMENT

Standard Chartered Bank — need to close a credit card account

 Animesh007 on Apr 5, 2019
Hi team,
Let me provide you the details of the account:

Credit card account no-[protected]
Overdraft...
ADVERTISEMENT

Standard Chartered Bank — a4interest

 nimbark on Apr 5, 2019
I have been charged a4intrest from last several months. Can i have the reason of this debited amount? I am paying minimum...
ADVERTISEMENT

Standard Chartered Bank — imps transaction - not credited to payee's account

 Sudipta30 on Apr 3, 2019
Hi,
I had one imps[protected] of amount 1700 from my salary account to another my savings account yesterday (2nd...
ADVERTISEMENT

Standard Chartered Bank — receiving charity fund from uk

 shanu3909 on Mar 26, 2019
I received a mail from uk that she is decided to give me 2.5 million british pound for charity at the last stage of her life....
ADVERTISEMENT

Standard Chartered Bank — credit card pin generation

 ankesh88 on Mar 18, 2019
Dear sir/madam, i have recently applied for new credit card and have received the same. But i have not received 4 digit pin...
ADVERTISEMENT

Standard Chartered Bank — b2 over limit fee charged illegally

 Ameenudheen irshad on Mar 16, 2019
My credit card is charged b2over fee illegally. As of my information credit card in india should stop transactions if my credit...
ADVERTISEMENT

Standard Chartered Bank — kyc details submission for supplementary card

 Satish Dabak on Mar 15, 2019
I am holding a primary as well as secondary card since last 10 years
[protected] (Primary card) [protected]...
ADVERTISEMENT

Standard Chartered Bank — being charged a4 interest

 Natasharoy on Mar 15, 2019
I pay my minimum dues in my standard chartered credit card on a monthly basis. And that too in time. Yet i see the amount...
ADVERTISEMENT

Standard Chartered Bank — no due certificate not received for credit card payment

 gnanasekaran.g on Mar 8, 2019
Hi All,
Just a bit of background - I wanted to pay Rs.4000 for Standard chartered bank credit card for long time....
ADVERTISEMENT

 Johnnyyadav on Mar 8, 2019
Dear sir,

I have used my credit for 26500 in month of dec18 to 6 th jan19. I have done the partial payment for 10000 before the due date and made the balance amount on 31st jan 2019. So the interest of rs 3114.97 has been charged for non payment of the amount total due amount.

So in the month of jan i have used my credit for 60000 on 7th jan and paid total outstanding for 63361 including the interest charged of rs 3114.97 i have cleared my credit card bill fully before due date.

I have received the statement month of feb with interest of 1396.85. When i called asked the customer care they are saying the interest is charged for non payment of 26500.

I could not understand, den what is the interest charged on jan and why there interest charged in the month of feb.

I have attached screen shot of my credit transaction details from the online.


interest charged on the credit even after paying the total outstanding of the credit card before the due date
interest charged on the credit even after paying the total outstanding of the credit card before the due date

Complaint Status


[Mar 08, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
Updated by Johnnyyadav Mar 10, 2019
I need the explanation, as Interest has been charged after me paying the total outstanding of the card is paid.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    ADVERTISEMENT

     dasu.rkm on Mar 6, 2019
    I have made payment on 2nd march 2019 for the credit card loan account number [protected] of rs. 2807/-. But still now it's not credited to my credit card loan account.
    Payment reference number is phdf[protected].
    Transaction date is 02/03/2019
    Mobile number linked with the account is [protected].
    Email id link with the account is:- dasu. [protected]@gmail.com

    Please resolve my issues as soon as possible.

    Thanks
    Sourav das mahapatra


    amount is not credited to the card

    Complaint Status


    [Mar 06, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
    Hi,
    I have a concern that i wants to change credit card pin no.but not available this option in online card login.
    So please help me about this generate card pin no.and please contact me my mo no. is [protected], and email id rajesh.[protected]@gmail.com

    Regards,

    Rajesh kumar

    [protected]

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      ADVERTISEMENT

      Standard Chartered Bank — interest rate on entire bill amount

       balamk62 on Mar 4, 2019
      On my credit card, i had a billed balance of rs. 430, 215.46. I paid rs. 365, 000 before the due date. But the bank still...
      ADVERTISEMENT

      Standard Chartered Bank — fraud transaction happens in my salary account [Resolved]

       [email protected] on Mar 2, 2019
      Dear sir/madam,

      My self manoj baijnath gupta holding a salary account with standard chartered bank account...
      ADVERTISEMENT

       shashank.saxena91 on Mar 1, 2019
      I was provided with a credit card from standard chartered bank stating free of charge membership for lifetime and no hidden costs, but from next month onwards (Jan 2019), they have started sending me outstanding payment reminder for rental of ₹250/-.

      I’ve requested them via emails, calls and twitter for immediate suspension of their services as this were not the terms on which i applied for the card.
      But they have not suspended the services and now i’m getting a payment reminder for ₹413/- on my card ending 5539.

      I am not liable to make any payments as the card was stated to be free for lifetime, also i haven’t even activated the card or used it ever since.


      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card
      fraudulently charging money after promising a free card

      Complaint Status


      [Mar 01, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
      Updated by shashank.saxena91 Mar 05, 2019
      After multiple communications, they’ve again sent me the same payment reminder. They don’t really care about complaints in consumer forum.

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        ADVERTISEMENT

        Standard Chartered Bank — a4interest charges after paying outstanding amount on credit card

         Kumar Ponnusamy on Feb 26, 2019
        Hi sir/madam,

        I was supposed to pay rs 1, 42, 345.21 as of 15-feb-2109 for the credit card and paid the same...
        ADVERTISEMENT

        Standard Chartered Bank — unauthorised credit card charges

         rakesh_adhikari on Feb 25, 2019
        I have been using Standard Chartered Bank Credit Card from past 8 to 9 years. In the month of January 2019 I saw a B2-OVERLIMIT...
        ADVERTISEMENT

        Standard Chartered Bank — fraud people

         Manny24 on Feb 24, 2019
        My dear p n praveen kumar,

        Thanks for your mail, i am writing this message in grief, hoping and trusting in...
        ADVERTISEMENT

         Muazzam Ali Rana on Feb 24, 2019
        I was to pay standard chartered credit card bill and they kept calling me back to back for payment. Although i was paying their minimum amount but still getting interest added in outstanding, so i did not pay their last minimum due and was late for a month and they deducted the money from my savings account and left me with no money in account. This is very frustrating as things have gone very bad for me when i needed the money the most.

        Complaint Status


        [Feb 24, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          ADVERTISEMENT

          Featured Complaints

          ADVERTISEMENT