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Star Bazaar Complaints & Reviews

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Updated: Feb 10, 2024
Complaints 154
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Star Bazaar reviews & complaints page 2

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S
scs28
from Pune, Maharashtra
May 31, 2022
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Address: Kate puram, pimple gurav pune

I purchased some items as mentioned in Invoice No.GSLM[protected] dt 26.5.22 from Star bazar. When I checked the price of 5Kg. Aashirvaad atta pack I noticed that I have been charged excess on the Max.price of Rs 225/- printed on the packet. Next day I pointed out this on the counter of Star bazar that I have been billed Rs270/- whereas Rs225/- is printed on pack. Salesgirl on counter admitted the mistake and generated a credit note no. CNRIFOIMO[protected] dt. 27.5.22 for Rs.45/[protected] to be utilized in future purchases. When I checked the retail price of this item in the open market, I found it nowhere more than Rs 180/- . So I lost Rs.45/- again even after credit note of Rs 45/-. If I would have not noticed, I could have lost Rs.90/- on a single item.
Star Bazaar customer support has been notified about the posted complaint.
Neither received any comment/clarification
nor any refund of excess amount due to wrong billing.
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    A
    Abhee Banik
    May 11, 2022
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    Address: Star Mall, Madhyamgram

    As my food at Inox was not finished, but the movie has ended. So i decided to hang out at Food Court, have some drinks, then leave for home. The Inox food was still with me. As i was ordering for a smoothie, a staff of food court approached me with illicit behaviour. His version was that I cannot have outside food at Food Court, yet keeping in mind that I am ordering at a counter for some drinks at Food Court to refresh myself after the movie.
    He left a bad taste of the entire time at Star Mall, Madhyamgram.
    My phone no. is [protected].
    I will be grateful, if you pay heed to my request.
    +1 photos
    Star Bazaar customer support has been notified about the posted complaint.
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      Manojpillai1976
      from Mumbai, Maharashtra
      Apr 26, 2022
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      SBI card Redemption

      Address: nallasopara

      I have bought sbi card ussued at tata star bazaar, but when ever i an trying to redeem from the voucher of the card, there is always net issue as per your lady manager(manisha).This problem i am facing from last 1 week.
      Please take action in this regards it is very frustating as a customer ...and it is very bad from a big name like star bazaar....
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      A
      ashwani0609
      from Pune, Maharashtra
      Apr 16, 2022
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      Dear sir,
      my registered mobile no. on star bazar is [protected]. currently i am in pune.
      i was eligible for Rs 75 cashback offer for all my previous 3 orders. but all the three times it was not credited to my wallet. every time when i complain your executive gives me a rs. 75 coupon. this way i have three coupons worth rs. 75. if every time it was credited to my wallet it would have been accumulated as 225 RS and i would have used amount at once. and in the case of coupon i am not able to use more that one at a time.
      today too your executive told me to provide coupon, but i refused. kindily cancel all those coupons and provide me a single coupon worth addition of those three i.e. 225 rs. also after every order i am getting cash back and its not being credited to my wallet. pls make sure this doesnt happen in future.
      Star Bazaar customer support has been notified about the posted complaint.
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        P
        Purshottam maratha
        Apr 7, 2022
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        Resolved

        Delivery of Item

        Address: F03, BSR Royal Enclave , 7th Cross , 1st Main, Yelanahalli Road ,Akashay Nagar

        I have ordered multiple items from Tata Star Bazar and they did not deliver one item, and simply refunded the amount to the app wallet. I want that item that has been billed and the item is missing, I don't want the amount to be refunded in the wallet because If I order the same item again then they will charge delivery charges of 50 rupees....
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        It is not at all suprising to see such complaints of star bazaar employees, 2 days back we witnessed such an incident happening with an inncocent female customer where in the staff an the security took advantage of the customer since she was alone with a small kid.

        the staff and the security demanded ransom from the female and ask her to write a letter as per their demands and will.she was forced by the male security to write...
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        S
        samant12
        from Mumbai, Maharashtra
        Mar 31, 2022
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        Address: andheri west

        Would like to raise a complain against the staff person sameer, younus /misba they had hijacked my mother when she went to get the bottoms exchanged in the month of january since the bill was misplaced by us.these 3 men were screaming their voice out to my mother, these 3 men were trying to pounce, touch my mother as if they were about to assault her.

        i dont think to be very frank any of your staff performance is upto the mark, only the ground level people seems to be very polite, friendly, they greet customers but the other level staff, floor staff. zudio staff are the worst not even one are fit for their position.The attitude n tantrums the zudio staff throwns it seems they are all tata birla.

        it seems this company it not owned by Mr Jamshed Tata instead it is owned by Younus, Sameer, Misba & many other to be named.Would rather salute the ground staff, sanitary service staff, labourers are any day better to talk to rather then these men.

        even your securty staff are very unpolite, rude, they also throw tantrums, one of your security head is so so cheapo cheapo person i dont remeber his name but he seems to be a tall man he tried touching my mother hands while he was checking on the bill.After all what can you expect from a local bhaiya security

        action on these people needs to be taken on immediate effect.Younus Misba are themselves such a fraud person they were calling from mother a fraud.
        Star Bazaar customer support has been notified about the posted complaint.
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          S
          samant12
          from Mumbai, Maharashtra
          Mar 31, 2022
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          Address: andheri west

          I would like to raise a complain in regards to the exchange policy of star bazaar.the staff at the service desk is very rude, they act like cruel people, plus they back answers us they talk in a very harsh tone, bill kute aahe, tumcha nau kai, tumhi ki traas dete aamhali.

          unfortunately i[censored] dont have a bill then u have to litsen to all lame excuses n a big big bhashan.they will make you wait no matter you are a senior citizen, tila bolao na, mi nahi karu shakat, one person will call the other one, other one will call the third one n it goes on the same way later they dont end up changingtheir answer will be sorry sir we cant change it since u dont have the bill.
          famous dialogue of the star bazaar staff is AAMhala yeh kamachi pagar nahi mirat samjhi ke nahi, aamcha promotion increment kahi nahi zale aaahe teen varsha pasun, aamhi mehnat nahi karna tumhala gayeche tari gya or theun dya.they are not even bothered about the customer.
          if i would have to rate the store staff on the count of one to 5 i would rate it[protected].
          Star Bazaar customer support has been notified about the posted complaint.
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            A
            amit1227
            from Ahmedabad, Gujarat
            Mar 3, 2022
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            Address: Wagholi, Pune

            Staffs are not polite specially on billing counter. They dont know how to treat customers in gentle way. They think that they are doing favour to their customers.. why Star Bazaar having a brand of TATA is loosing smalll small things,

            This is for Wagholi branch, Pune
            Star Bazaar customer support has been notified about the posted complaint.
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              amit1227
              from Ahmedabad, Gujarat
              Mar 3, 2022
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              Address: Star Bazaar, Wagholi, Pune

              In Wagholi, Pune area when Star bazaar was started then there was freee parking, Now days since last 1-2 months local vendor has started collecting parking charges, when we say them we are here for star bazaar then they say we have to pay still as star bazaar has no own parking, This is pathetic as every retail industry like Reliance etc provides parking. how such a big store can be opened without any plans having customers to get their vehicles parked.

              please look into thi
              Star Bazaar customer support has been notified about the posted complaint.
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                H
                hpcha68
                from Ahmedabad, Gujarat
                Mar 2, 2022
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                Address: dear sir my self hitesh chauhan i purchase grossary star bazaar new ranip ahmedabad and pay UPI mode amount 476.2 but he was denied credit amount.

                Dear sir

                my self hitesh chauhan i purchase grossary star bazaar new ranip ahmedabad and pay UPI mode amount 476.2 but he was denied credit amount. we clarify my SBI bank account show my bank account debited and credit star bazaar HDFC bank account no.[protected]
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                  S
                  sahbanam
                  from Mumbai, Maharashtra
                  Feb 2, 2022
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                  Address: Al Kahif, A 18, Millat Nagar, Andheri West

                  I went to Star Bazar Andheri west branch on 1st Feb 2022 around 8.15 PM and shopped lot of items. After payment i put a random sight on my bill and found on first item culiflower which was under offer by one get one free at RS 23/ was charged Rs 71/ I notice and told to counter boy about the same. He replied me you bought three pieces and i showed him two pieces and argued if you charged for three pieces amount should not be Rs 71/ how it arrived. He simply said it is human error and directed us go to other counter and get reimbursement. I enquire about Manager but no one responded even all other staff present pretend to avoid such mistake. This is happened second time with us when they charged more or falsely charged more.

                  Being a Tata employee this is my sincere request to look into matter as we generally do not check bills as we think this outlet is under Tata enterprises and no body would do such act, but in second time this happened and alerted me to reach you for corrective action. Copy of bill is attached for reference.
                  Star Bazaar customer support has been notified about the posted complaint.
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                    M
                    Mahendra SG
                    from Bengaluru, Karnataka
                    Jan 22, 2022
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                    Address: vidyaranyapura, bangalore

                    U r charging 1729 and wherein the display board says 1679.. and then u wrote u give 50 as cash back in card..

                    Please remove the board and mention that CASH back is on 1729 and not 1679... U r Fraud
                    Star Bazaar customer support has been notified about the posted complaint.
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                      S
                      shaikh ashad
                      Dec 23, 2021
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                      Kindly stop SMS promotional messages and stop sending messages to the mobile phone no. [protected].
                      Star Bazaar customer support has been notified about the posted complaint.
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                        J
                        Jagparit
                        Dec 19, 2021
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                        Hi Team,

                        This is Jagparit Gill from Mumbai and my complaint is against Mr. Asif (Managing the Andheri East Branch) regarding dishonoring request by consumer.
                        19/12/2021 while entering to the Grocery store it was said that we need to present document for both vaccinations as this has been the new rule by the govt, when mentioned that our 1st dose is done however after the 1st dose there is a time gap of 84 days for the next one so what will a consumer do in order to get their groceries in place if the 2nd dose is not in place.
                        To which Mr. Asif's response was that please contact Govt and ask them this question, when asked to connect with his superior simply told me to take the number from the store and call in to which when I requested him to call from his phone he again denied and and dishonored the request completely. Since he did mention to contact govt when asked for the number said I dont have any details for the same.
                        As a solution he did tell me to order things online however the rates are way higher then what a person can get from the mall so why as a consumer shall I pay extra and which was asked to him and his response was Yes the rates are higher but we cant allow you to enter in simply for the reason that you are not double vaccinated.

                        My question is very simple to the Govt and Star Bazaar as well that if a person has got there 1st vaccination of course the 2nd one will be due in time but that does not mean that a consumer should be denied from there basic needs to buy food from these food malls. In todays time of inflation how can a consumer manage to buy groceries at inflated prices from regular stores. At the same time its really sad how staffs are not trained to take care of responding consumers. I have a family to run and just because I dont have the 2nd dose done yet doesn't mean a consumer should be stopped from getting their basic needs fulfilled.

                        Regards,
                        Jagparit Gill
                        Star Bazaar customer support has been notified about the posted complaint.
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                          Diwakar Mishara
                          Dec 12, 2021
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                          Address: Stst bajar Immadihalli main road Bangalore

                          Dear Concern,

                          I visited the your one of store ( V.K. Murthy Farmhouse, Star Bazaar, Immadihalli Main Rd, Whitefield, Bengaluru, Karnataka 560066) at 5 pm around on 12/ 12/ 2021, I was coming from trail room towards cloths stock with chatting of my mobile then your staff came in hurry up and blindly crash and my mobile fall down and totally got damaged.
                          I asked them to repair the screen of my mobile .attached pics of my mobile screen.
                          They were misbehaving with me and told that why I was doing chatting in store . This is not acceptable. Need to get my repair expense
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                            Safi4
                            Nov 28, 2021
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                            Address: Season mall

                            Hi Team,
                            I have made payment via Google pay later they told they haven't recieved when transaction was completed.

                            Staff is not aware of technology nor how digital payment worked.

                            Wrost experience ever hard.

                            Please refund my money.
                            +1 photos
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                              Abhishek2300
                              Nov 27, 2021
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                              Address: B1404 Amar Serenity, Baner pashan link road

                              Namita Agarwal
                              26/11/2021
                              14.00hrs
                              14.11hrs.
                              Amount rs 376/-
                              Mobile [protected]
                              I have done the transaction teice kindly refund the one amount asap
                              Star Bazaar customer support has been notified about the posted complaint.
                              PL check bill at counter as they are charging more and do false entries of quantities of items.
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                                Hemendra Kumar Biswas
                                Nov 27, 2021
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                                Address: Thane Hiranandani Meadows

                                On 25/11/21 evening I was in queue on a cash counter with my items placed on the counter. The cashier decided to take up item from another person behind me who deliberately placed his item beside mine. I am senior citizen 75+ and when I told the cashier that I was next but he has allowed jumping queue which is not fare. The cashier with audacity replied that other person had one item and that's why he had cleared him before me and added that I come with one item I'll clear me also ignoring the queue. I told him this is not fare and I'll complain. He was defiant on his action. This is not expected from a TATA Enterprise and would like Management to take stern action. The same also happens in weighing counters. I have taken a photograph of the Cashier with his knowledge telling him that it will be used for the purpose of complain.
                                Star Bazaar customer support has been notified about the posted complaint.
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                                  shanthi krishnamoorthy
                                  Nov 6, 2021
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                                  Address: Kolhapur

                                  I purchased 2 packets of loose kolam Rice.. 40 rs per kg.. But they charged 1 packet 40 rs and another packet as 51 rs and marked as indrayani.. plz see the matter and refund my money
                                  Star Bazaar customer support has been notified about the posted complaint.
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