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Star Bazaar
Trent Hypermarket Ltd.
Customer satisfaction rating: 33%
94
COMPLAINTS
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Star Bazaar Customer Care

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Address
Commercial Tower - 2, Kohinoor City Mall, Kirol Road, Kurla (West)
Mumbai
Mumbai City District
Maharashtra
India - 400070

Customer Care Phone Numbers and Contacts

Phone:

Customer satisfaction rating
33%
Complaints
94
Pending
0
Resolved
31
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So far so good - The company responded to our notifications and is working on resolving complaints.

Star Bazaar related photos (28)

Star Bazaar Complaints & Reviews

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A
Stuttgart, Germany
Star bazar knowingly or unknowingly is duping consumers.
Below is the mail of my experience and they have not responded...
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I was charged more than the mrp of the product

System reference number-slf01s[protected]

Gst invoice number-gsl[protected]

Product - subndrop gold 1 litre oil, mrp is 137 and i was charged 139.

My contact number-[protected]
My email [protected]@yahoo.com

I have reached there customer care and was told i need to visit the store for refund. The issue is not of refund however it is trust being broken

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    V
    Pune, Maharashtra
    I did shopping of rs 5503 on 2nd july 2017 and because o[censored]r billing member card payment has been done wrongly card payment has been did twice.total 11006rs has been debited from our debit card and they are not refunded to our account yet still one month has been passed i didnt get my money back in my bank account if i asked them for this ur service provider is not giving us proper reply evn no any help and customer service is been provided to us its very much disappointing with us we r not getting our payment we are still waiting for ur reply about refunda

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      G
      Kolkata, West Bengal
      Before 1 month i hade purchase shoe, worth rs 799/-, but within month shoe pasting problem arraised, now the situation is that the upper side of shoe and bottom sole getting seprate so i cant wear the shooe, i visited at kolhapur store where i purchase this shoe, but they are saying the we will give the service for just 15 days after date of purchase.

      So sir please look into this and do the needful.
      Date of purchase :
      Date of incident:
      complaining about product and service
      complaining about product and service
      Updated by gangadhar koli Jul 23, 2017 above date above purchase : 25/06/2017
      date of incident I : 23/07/2017
      Hi,

      Please delete my number from your SMS campaign list.
      I get a lot of messages which are irrelevant for me and dont make any difference to me.

      Typically, companies have a cooling period but your campaigns are crazy and irrelevant.

      Regards,
      Shashank,
      +91-[protected]

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        G
        Palo Alto, United States
        Star bazar keeps sending multiple promotional messages in a day.

        I am getting like 5 of them in a single day...
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        D
        Bokaro, Jharkhand
        Non - availablity of products of i - shakti & tata sampann regularly. We are regular customers of your products & are happy...
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        R
        Belur, Karnataka
        Hi there

        I saw few cockroaches in the shelf of food items (Chicken kebab) & i have complained it to the manager....
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        D
        Mumbai, Maharashtra
        Dear all,

        I have been a regular customer of star bazaar andheri west mumbai branch since 2 years. Yesterday 18th of june 2017, sunday i found out the rice which has been given is made up with plastic chemicals..!! How on earth it can happen,..!! I need to showcase the entire matter to the general people. How can someone play with the lives of the general people. I need an explanation on this as soon as possible.

        Regards
        Dibyendu malakar
        [protected]@gmail.com
        [protected]
        pespro's response Jun 21, 2017 Post a complaint in their customer care mail id. If it is quality related issue and needs testing, file a complaint with DIstrict Designated Officer (Food Safety)

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          D
          Bengaluru, Karnataka
          Starbazaar sending too many promotional messages without my approval/permission. I already raised complaint by visiting Strar...
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          M
          Pune, Maharashtra
          I actually bought 259 rs of mutton mince yesterday..today afternoon I opened the packet and I got very bad smell and I observed...
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          T
          Mumbai, Maharashtra
          Dear customers please read my issue as it will make you all aware .I am a regular customer of star bajar it is my second time that is why i am raising complaint .they have seprate bill section for express counter but though they make bills for more than 10items .if we as manager they give bad words and say dont shop over here if you have problem.please customers dont go to star bajar outlet in your life better go to hypercity or big bajar and reliance store or more stores. Star bajar korum is the worst bad dirty service, no manners at all bloody #### i am frustated standing in queu for galf an hour for3 products. Dont ever shop in star bajar you will get bad words inreturn .
          Cash memo number
          SLF01S[protected]
          Guys,

          There was a incorrect debit of 13334.02 debited for product edum ball plain quantity 32.522 from star hypermarket pune. Which was never bought.

          shopping date 30th April 2017

          we want refund of this money

          Urgent call us on [protected]
          [protected]
          Regards
          Madhu Bajaj

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            J
            Kolkata, West Bengal
            I visited star bazar at Korum mall in Thane And did shopping of gift articles worth INR 800 and when I requested for gift packing, I was told by the cashier to go to customer care department and they would do the needful. The customer care guy was very rude and was not ready to accept the articles for gift wrapping and kept on saying we are busy, it will take time. After continuous request, he agreed to keep the articles and pack after sometime. On requesting for a receipt/token, he replied, i[censored] r so worried, wait here till the packing is done?? Is this the treatment that a customer is supposed to get?? Worst experience.

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              A
              Tokyo, Japan
              Hi,
              Somebody put chocolate cover in my trolley and in the counter people from star bazaar accusing that I ate that...
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              P
              Delhi, Delhi
              Such a disgrace @StarBazar...
              I want to bring this incident to everyone's notice:
              I was a regular customer of...
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              M
              Pune, Maharashtra
              On 02.01.2016, i purchased items worth 4313. As per scheme i should logically get 2 movie tickets @ 1 coupon worth rs. 200/ for every 2000 billing. But they have given only one. On 10.01.2016, i tried to register in the site http://starbazr.Bicityexperience.com and to my surprise syntax showed 'last date for the registration is over. Please retry with a valid voucher.' though validity is up to 31.01.2016. Yesterday on registering complaint at star bazaar, akurdi, pune they checked and issued another ticket. This ticket too shows the same thing.

              Double fraud. 1 ticket given in place of 2 and that ticket is useless. It is not the question of rs. 200/--, but didn't expect from companies with good track record.

              Hope you will do justice if there is merit in what i wrote.

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                D
                Bengaluru, Karnataka
                The billing staff asks if i have star bazaar card or not, i didn't have the card and what the staff did infront of me was eye opener and i don't know how many customers loose points like that, at the billing counter there was lady and what she did to every customer whoever doesn't have the membership card was added our points which i would rather let go waste but the employee was taking advantage of that situation and adding those points to her card, imagine how many points she will be having in her card, anyways when i confronted she didn't have answer for that and told that anyways you didn't have card so i added those points to mine and more over i wanted to complaint it to their website which is not opening at all. what a pathetic company and after sales experience, zero and the location was bangalore, H.S.R layout, sector 6

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                  A
                  Mumbai, Maharashtra
                  I had complained about stones in peanuts and saabudaana purchased at star bazaar Andheri-w, mumbai .Its almost a month and...
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                  R
                  Mumbai, Maharashtra
                  I myself and my sister are regular buyers at star bazar at Andheri. As we both. buy lot of provsions. which entitles us the...
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                  D
                  Chandigarh, Chandigarh
                  I bought mutton from star bazaar on 20th june 2015 and when i reached home and opened it for cooking i saw that they had 3...
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                  HELPVILLE, Tamil Nadu
                  I bought chicken drumsticks (the marinated type which you need to fry at home) from star bazaar orion mall, bangalore on wednesday...
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