Star Bazaar Customer Care

I was charged more than the mrp of the product

System reference number-slf01s[protected]

Gst invoice number-gsl[protected]

Product - subndrop gold 1 litre oil, mrp is 137 and i was charged 139.

My contact number-[protected]
My email [protected]@yahoo.com

I have reached there customer care and was told i need to visit the store for refund. The issue is not of refund however it is trust being broken

I did shopping of rs 5503 on 2nd july 2017 and because o[censored]r billing member card payment has been done wrongly card payment has been did twice.total 11006rs has been debited from our debit card and they are not refunded to our account yet still one month has been passed i didnt get my money back in my bank account if i asked them for this ur service provider is not giving us proper reply evn no any help and customer service is been provided to us its very much disappointing with us we r not getting our payment we are still waiting for ur reply about refunda

Before 1 month i hade purchase shoe, worth rs 799/-, but within month shoe pasting problem arraised, now the situation is that the upper side of shoe and bottom sole getting seprate so i cant wear the shooe, i visited at kolhapur store where i purchase this shoe, but they are saying the we will give the service for just 15 days after date of purchase.

So sir please look into this and do the needful.
Date of purchase :
Date of incident:

Dear all,

I have been a regular customer of star bazaar andheri west mumbai branch since 2 years. Yesterday 18th of june 2017, sunday i found out the rice which has been given is made up with plastic chemicals..!! How on earth it can happen,..!! I need to showcase the entire matter to the general people. How can someone play with the lives of the general people. I need an explanation on this as soon as possible.

Regards
Dibyendu malakar
[protected]@gmail.com
[protected]

Dear customers please read my issue as it will make you all aware .I am a regular customer of star bajar it is my second time that is why i am raising complaint .they have seprate bill section for express counter but though they make bills for more than 10items .if we as manager they give bad words and say dont shop over here if you have problem.please customers dont go to star bajar outlet in your life better go to hypercity or big bajar and reliance store or more stores. Star bajar korum is the worst bad dirty service, no manners at all bloody #### i am frustated standing in queu for galf an hour for3 products. Dont ever shop in star bajar you will get bad words inreturn .

I visited star bazar at Korum mall in Thane And did shopping of gift articles worth INR 800 and when I requested for gift packing, I was told by the cashier to go to customer care department and they would do the needful. The customer care guy was very rude and was not ready to accept the articles for gift wrapping and kept on saying we are busy, it will take time. After continuous request, he agreed to keep the articles and pack after sometime. On requesting for a receipt/token, he replied, i[censored] r so worried, wait here till the packing is done?? Is this the treatment that a customer is supposed to get?? Worst experience.

On 02.01.2016, i purchased items worth 4313. As per scheme i should logically get 2 movie tickets @ 1 coupon worth rs. 200/ for every 2000 billing. But they have given only one. On 10.01.2016, i tried to register in the site http://starbazr.Bicityexperience.com and to my surprise syntax showed 'last date for the registration is over. Please retry with a valid voucher.' though validity is up to 31.01.2016. Yesterday on registering complaint at star bazaar, akurdi, pune they checked and issued another ticket. This ticket too shows the same thing.

Double fraud. 1 ticket given in place of 2 and that ticket is useless. It is not the question of rs. 200/--, but didn't expect from companies with good track record.

Hope you will do justice if there is merit in what i wrote.

The billing staff asks if i have star bazaar card or not, i didn't have the card and what the staff did infront of me was eye opener and i don't know how many customers loose points like that, at the billing counter there was lady and what she did to every customer whoever doesn't have the membership card was added our points which i would rather let go waste but the employee was taking advantage of that situation and adding those points to her card, imagine how many points she will be having in her card, anyways when i confronted she didn't have answer for that and told that anyways you didn't have card so i added those points to mine and more over i wanted to complaint it to their website which is not opening at all. what a pathetic company and after sales experience, zero and the location was bangalore, H.S.R layout, sector 6