Star Bazaar — I am complaining about my coupon validity date

I am holding star bazaar easy shop card worth 3700/- and i haven't shopped any thing from star bazaar . During pandemic corona lock down i was not able to go to nearest shop then my father died and then my mother within 6 months so i was busy with the rituals . Today on 05/09/2020 i went to star bazaar mulund west branch and they told me that the card expired
i request your good self to please extend my validity for few more days so that i can purchase my groceries .
Tata is a reputed organisation and we all respect the social services done by sir ratan tata please consider my case as a special case and extend the validity of my card its my hard earned money going waste

star bazaar easy shop card no- [protected]
name - prashant sharma mobile- [protected]