Star Bazaar — per kg rate of vegetables missing in cash receipt

Address:

Vignan Nagar, 560037

Star Bazaar is a unit of Trent Hypermarket Ltd which is part of the Trent Limited, a Tata Group Company.

Star Bazaar, Vignan Nagar, Bangalore. This store, and possibly all Star Bazaar branches, does not mention the per kilogram rate of fresh produce in the cash invoice. There is no column in the receipt for RATE. This is quite shocking, as all other supermarkets provide this information and it seems negligent that this important information is omitted in the receipt. Something we normally would take for granted.

This is clearly unfair trade practice.

By not disclosing full information of product, they are in violation of rights of consumers.

I have raised this with the store manager several times and asked him to forward my concerns to the higher ups. However, till today no one has got back to me! Written complaints also do not get any response.

I am wondering if it is time to involve the Food, Civil Supplies & Consumer Affairs Department to address this issue and provide redressal.