[Resolved]  Star Cj Alive — they are not giving proper support

Address:Mumbai City, Maharashtra

Dear sir,
i the under signed Mr. Girishkumar M. Panchal from 132/46-D, EKTA C.H.S.L., Charkop Kandivali (W), Mumbai 400067. i have purchased ANDRO TAB 7" DOCKET NO.[protected] on[protected] my Bill No.[protected] for Rs. 5299 after seeing Demo on Star Cj. TV Channel. Since beginning only they are not giving proper support that how to use and they have provided very small instruction Book. Some how i could start my Tablet and worked for 10 days. after that i was busy so i kept 10 days idle and noe I tried to start it is not working. I have also charged it for 2 hours but no signal are there when I started charging. I phoned on[protected] given by Starcj call center. I have asked to talk to manager or director but they have not given. it shows that this company at Delhi is cheater and the Star cj promote such product they will also come in trouble. they must have service station in mumbai. Please find some solution totherwise I will complain against both i.e. Star Cj and that Delhi Company to TV broadcasting people, Registar of Company. Consumer court and mumbai Police about their chiting to the customer. enough complaints are avaialble on NET.
My mob: [protected] and Mail is [protected]@yahoo.com OR [protected]@rediffmail.com
please find out some amicable solution and oblige.
regards,

Girish Panchal
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Aug 14, 2020
Complaint marked as Resolved 
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Hi gmpanchal
Even i bought the same tab as yours and I'm very glad that purchased it from Star CJ! its working smoothly till now.
Dear Gmpanchal,

We regret the inconvenience caused to you. Your case is being reviewed by our Service Quality team. We have forwarded your details to our Customer service team. We assure you that we will address your issue at the earliest.

Kind regards,
Team Star CJ.

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