Star Health And Allied Insurance Complaints & Reviews

I had applied for star health and allied insurance for hospitalisation policy on 24/07/18. Alongwith cheque for rs 13275
The amount was debited to my account on 25/07/18. They raised a query which i replied to eithin three days. Then they asked me to remove new x ray on my own expenses of rs 1400/- and submitted original x ray alongwith findings/reports
Which i submitted on 25/07/18. They then
Rejected my policy proposal...

I've already submitted my resignation to youon 29th june, 2018. After that i've received a call from star health asking me why i want to resign and they said that i'll receive a call from your head office (H. O.), chennai, but till date i've not received any call from your h. O.
On 18th july, 2018 when i meet the concerned lady at park street, kolkata office but she said that my branch office (I. E., from where i'm having my agency)...

Sir/mam,
My medical policy no P/111111/01/2017/009843 family Health optima Insurance policy in the name of D Ramkumar I have forwarded the Master Health Check Up claim on 27/04/18 amount of Rs.2180/- as per your instructions I have made the check up on 29/03/18 but so for not received any amount at your end. I have started in the year 2012. One fine morning your annanagar Branch staff call me and inform that this type of policy not eligible for this claim, same I have informed that your staff only inform me for which I have made the Health Check Up so for not give any reply at your end. Once I request you to kindly reimbursement of the claim amount which ever is eligible.

Regards
D.Ramkumar
[protected]

I am using star health family insurance policy since oct-2009 till date our policy number is p/181100/01/2018/007557. From the last three years i did not use my insurance card. Unfortunately, my spouse has been hospitalized on 16th of july 2018 in cosmopolitan hospital, trivandrum, kerala. My claim number is cli/2019/181100/0192056.

The total bill claimed is rs1, 21, 479.00, and only rs 60, 972.00 has been approved.
br...

Policyno. P/141137/01/2018/001375

This is my coorporate madiclaim (Corporate Identity Number U66010TN2005PLC056649) but still they haven't pay New Born Baby expenses. I am getting mail that - NO DETAILS FOR BABY
HENCE BABY BILL NOT
PAYABLE

1. They Rejjected by sayng : There is no detail for Baby like they said There is no Baby Name in Bill, Which is not possible logically and technically. So I feel this is very stupid reason to cancel the claim.

2. They asked me that we need discharge summary of baby, I also shared you the same with them and they said will clear your dues but after that they are saying that your baby is normal, so we can't pay for his room rent everything.
Every baby has to go monitoring and all process until unless they baby is ok or not but I am not getting singal amount of clain process by saying " Your baby was ok at that ".
So please help me on that.

Hi,

very horrible experience with star health i am a regular customer for star health last three year, but my experience with star health is very disappointed at the claim time customer care is not good my claim is 50000 and star health given me only 32000 alter operation and i will produce all bill of hospital my insurance is cashless but star health not given me full claim i left this insurance and my suggestion to all people no body go with star health.

Horrible and terrible experience

நான் சுமார் ஐந்து வருடம் முன்பு ஸ்டார் ஹெல்த் இன்சூரன்ஸ் இல் என் மனைவிக்கு இன்சூரன்ஸ் போட்டு இருந்தேன் அப்போது உளன் நிலை சரியில்லை எனவே ஆஸ்பத்திரியில் சேர்த்து இருந்தேன் அப்போது நான் இன்சூரன்ஸ் கம்பெனிக்கு தகவல் சொன்னா போது அவர்கள் நீங்கள் பணம் கட்டி டிஸ்சார்ஜ் செய்து கொண்டு பின்பு நீங்கள் பில் அனுப்பினால் நங்கள் உங்களுக்கு திரும்ப பணம் கொடுத்து விடுவோம் என் சொன்னார்கள் ஆனால் பணம் மீண்டும் கேட்கும் போது இந்த வியாதிக்கு பணம் தர முடியாது என் அனுப்பி விட்டனர் அப்புறம் எதற்கு இன்சூரன்ஸ் பணம் வாங்குகிறார்கள் அதை பற்றி கேட்டால்
ஸ்டார் ஹெல்த் இன்சூரன்ஸ் கால் சென்டரில் உள்ள பெண்கள் மிக கேவலமாக பேசுகிறார்கள் .

முதலில் கஸ்டமர்களிடம் நாகரிகமாக பேச சொல்லவும்
மரியாதையை கொடுத்து மரியாதையை வாங்கவும்
உங்கள் கால் சென்டர்ல் வேலை பார்க்கும் பெண்களுக்கு மரியாதையாக பேச கற்று கொடுக்கவும்.
மற்றவர்களுக்கு மன வேதனை தரும் படி பேச கூடாது .

அதனால் தமிழ் நாட்டில் உள்ள யாரும் ஸ்டார் ஹெல்த் இன்சூரன்ஸ் கம்பெனி இல் இன்சூரன்ஸ் போட்டு ஏமாறாதீர்கள்

உங்களிடம் இருந்து பணம் வாங்கும் வரை அவர்களின் பேச்சு ஒரு மாதிரியும் வாங்கிய பிறகு கிளைம் என்று வந்தால் அவர்களின் பேச்சு வேறு மாதிரியும் இருக்கும்

என்னை பொறுத்தவரை ஸ்டார் இன்சூரன்ஸ் கம்பெனி ஒரு ஏமாற்று கம்பெனி ( பிராட் கம்பெனி )

This is formal complaint against STAR health insurance company with reference to policy no/151118/01/2019/005591.my father in law met with an accident on the 3/7/18.As a result he injured leg bone fractured and he was immediately rushed to the emergency in Kasbekar metgud hospital Belgaum Karnataka .Since he hold a health insurance with your company which covers all cashless hospitalization, we immediately applied for a claim.

Then Wednesday Star health doctor visited hospital he inspected everything but they are denying cashless, Also we provide all denied queries Several times. But said company given same denied. And I have requesting Toll free/AO/HO everyday minimum 10 to 15 times but they are not supporting me, Because already 5 days OVER still I am awaiting the same also we are unable to do the operation also.

I request you to kindly look in to the matter and settle my claim under cashless at the earliest.

Hoping for quick response

I have been attached with Star Health And Allied Insurance Co. Ltd for last three years and your marketing person mr. Kapil sharma transfer my hdfc edgo policy which is running there for 5 years. But i am not satisfied by your health insurance.
I have already file claim three times but they rejected the same with one reason i. e psoriasis which is cured and paper of treated doctor was also submitted but we are asking the the claim of bell's palsy but the concerned doctor already given in written the current diseases is not concerned with psoriasis (doctor already given in written and the paper was also submitted to the star health). They also raising the different type of query which we have reply all the query with full satisfaction, still they reject the claim.

Never take star health... They will never settle your cashless bills... They giving false promise...in needed situation they will leave your hands...

There is no cashless according to star health... Please never trust this company and take cashless...

They take your premium and never give you service... Rash customer care handling... When you are sick they make you more tension... Think twice

I have deposited post hospitalization expense bill including pharmacy bill. Original pharmacy bill of rs 1426 has been misplaced by me so duplicate copy of pharmacy bill with original stamp and signature issued by pharmacy company to me. I have submitted duplicate copy of pharmacy bill to star health.

I am following the reimbursement amount since last few months

Respected sir
I would like to draw your kind attention that i mr. Krishnendu saha (Lawyer) son of mr. Tapan saha (Senior citizen). Age-62 years 2 months. My father has 'family health optima insurance-2017'. Policy number - p/191111/01/2018/003851... Policy period - from - 08-aug-17 to: 07-aug-18.
Diagnosis: acute cholecysitis. Date of admission - 15.03.2018
Name of the hospital - apollo gleneagles hospital ltd. Canal circular street. Kolkata. West bengal.in gastro department.
Irda regn. No.129
Corporate identity number u66010t2005plc056649.
As i know that mr. Ratan kumar saha as an policy agent o[censored]s, he made misguide and doesn't help us.
Sm code/ name: sh4316pabitra haldar.
As a normal person we doesn't understood the policy terms and here mr. Ratan kumar saha doesn't help us.
Sir we are very poor and my father depends on this policy but our agent doesn't help us, to relase our money. Thanking you
Yoiur's faitfully
Mr. Krishnendu

Saha (Lawyer)
[protected]

Sir my father in law is taking health insurance from your company whose agent is in raipur and his name is jitendra bisen and he is posted in your raipur office which is located in chattisgarh I have submitted all the documents required to him and I meet the branch manager ram Dwiwedi also but from them there is no response regarding the claim I will also call many times but he not responded and If he responds in phone not give the suitable answer for that I am not happy with this and I If didn't get the response from your side I will go to consumer court because I am a defence person and I will know all the rules and regulations for that kind of case. Details of the same are handover to Mr jitendra bisen. It is about one year six month late. Claim is of Rs 150000 but in his treatment about 15 to 17 lakh were spend which gets our home budget also. My policy was taken in 06oct 2016 in the name of Mr Rajesh Mishra and home address ishouse no 670 kargil chowk sunder Nagar raipur chattisgarh. So please treat the matter as most urgent and give suitable directions to the individual and pass the claim amount

I am brought my health policy from policy bazaar. My baby was born on dt. 31/03/2017. My son name is aayansh agrawal. So please add my baby to above policy number. Please sir issue a health smart like issue to us. Renewal policy number is p/700002/01/2018/039526. I also attached paedactric doctor certificate. So please add my baby to my star health policy. My mobile number is [protected]. My email id is [protected]@gmail.com. I aslo submit baby addition form

My mother recently undergo surgery related to uterus. We found out only when ahe went for q routine check up. Doctor suggested to have the surgery as soon as possible. When we reached out to star health, they said they cannot approve for the claim because we didn’t disclose this earlier, which we weren’t know until she went for for the check up. We are paying for the inaurance since 2012. We went to different hospital and paid for the bills from our pocket.

Claim number: 0642962

My mum has been admitted to zydus hospital and star health has a tie up with them. Since star health already has a desk office at zydus, we had submitted our claim with all the necessary documents. They rejected it with 3 queries and we had replied them back in consultation with the doctor. Today i got a call from their call center saying your claim has been rejected because one of the query is not answered and the query is to provide documents from previous doctor. She didn't have a previous doctor for this disease and it occured for the first time and doctor has mentioned the same in the clarification, and they still are finding reasons to reject it. I want help here because its complete waste of money with star health as such i signed up my parents on start health for the first time and very poor service compared to new india assurance company i had tied up in the past for 10 years.

I taken a star health red carpet insurance for my mother, paid premium around rs 20000/- when there is a claim came for rs 6500/- they denied due to pre-existance disease not mentioned in the form. As per the policy stating that we will get 50 % if its is pre-existance disease but they denied the claim. Here with attaching the document recived from star health insurance office to hospital stating the claim denied

Dear sir
i buy a health policy last year and am facing accident on 12-05-18 then i admit in star network hospital but star reject my claim without any reason now am anable to pay hospital bill and hospital stop my treatment what can i do now please help me and please do not buy star health insurase they cheat and fraud with me

hardeep singh
[protected]...

I have been attached with your insurance company for last three years and your marketing person mr. Kapil sharma transfer my hdfc edgo policy which is running there for 5 years. But i am not satisfied by your health insurance.
I have already file claim three times but they rejected the same with one reason i. E psoriasis which is cured and we are asking the the claim of bell's palsy but the concerned doctor already given in written...

Hi,

I am writing this complaint to you after tried all other possible ways.in march 2018 i renewed my health policy from your company, policy got renewed and your agent send me the policy copy on whatsapp and mentioned he is out of town and will deliver the policy paper in 2-3 days. Now its almost 3 months he is not picking up my call and till date i dnt even receive the card of my wife.

So i further want to...