Star Health And Allied Insurance Complaints & Reviews

Respected Sir,

I am KANURI.CHANDRA RAO, working in STAR HEALTH AND ALLIED INSURENC COMANY LTD.(AAROGYASRI PROJECT).Sir I lost my voter identity card a few days back in my duty timings ,so meny days i search that card in someny places but it is not findout.I need that card,Please give me a good suggession

MY DETAILS:

KANURI.CHANDRA RAO
S/O NARAYANARAO
DOOR NO: 16-61
NEAR KANAKAMAHALAXMI TEMPLE
VANGAPALLI PETA(VIL)
CHEEPURUPALLI(M.D)
VIZIANGARAM -535128

sir, i am a advisor for star health insurance co. ltd. last 2 years. my complain is my customer mr. vinod shukla his policy no. p/201115/01/2009/000332 for 1,00,000/- the above policy issued on 07/08/2008. policy risk from 07/08/2008 to 06/082009. policy risk date on over 06/08/2009 due to not inform me or my client by company.

today i call to mr. pankaj rathore (s.m.) and told him the problem but he told me i have not responsible for that you can maintain your records.

i request you please solve the problem.

thanking you,

Hi,

I had taken a Senior Citizens' Red Carpet Insurance for my father ( policy number - P/161112/2009/001369 ). The policy entitled him cashless admission to any authorized hospital. On 12th of April 2009 my father was admitted to Max Super Speciality Hosptial, Saket, New Delhi as he complained of sever dehydration and vomit. On reaching hospital he was admitted and the TPA desk had informed the Insurance Company (Star Health & Allied Insurance Company) about the same. The ordeal began when we started following up for our case. From 12th April to 14th April 2009 we spoke to the following people but no one bothered to help us and finally we ended up paying money from our pocket. The list of people is given below

1> Mr.Rajkumar (Chennai Customer Care - Star Health)
2> Ms. Kaveri (Chennai Customer Care - Star Health)
3> Mr. Mahesh (Chennai Customer Care - Star Health)
4> Mr. Abhinav Misra (Sales Manager - Delhi Branch - [protected])
5> Mr. Satpal Singh (Delhi Office)

Even after following up for 2 days no intimation was sent to hospital. One of the doctor's from Star Health (Dr. Mrs. Gupta) had checked my father and submitted the report on 12th April itself. We had send all relevant details (bills, prescriptions) to local Delhi office and Chennai office (confirmation of receipt was given by both the offices). To add to the ordeal all the officers turned a blind eye to our case and on insistence told us that since it's a National Holiday it is our privilege that they are atleast talking to us.

Finally when my father was discharged we had to pay a bill of 16, 500 from our pocket. I would appeal if there is law to reprimand such act that all these guys should be penalised and so should be their seniors, so that this kind of thing isn't repeated. I feel humiliated and frustrated at the end of everything and hope some justice would be provided.

Also including in the list of people who turned a deaf ear to our case was

Mr.Rajeev Jain ( Star Health - Delhi Office - [protected])
Mr. Tapas Dey (Star Health - Delhi Office[protected]

Patient's Details:-

Name - Mr.R.S.Raina
Claim Number - 1373
Policy Number - P/161112/2009/001369
Total Bill - 16, 213.21 (Sixteen Thousand Two Hundred & Thirteen Rupees, 21 paise)

Regards
Himanshu Raina

Dear Sir
1. Mr. Munshi Lal Bansal (old Policy No-P/161100/01/2008/000767 to P/161100/01/2009/0004057 New policy)


Date 02/12/08 to 01/12/09

2. Mrs. Satyawati ( old Policy No-P/161100/01/2008/000768 to P/161100/01/2009/0004058 New policy)


Date 02/12/08 to 01/12/09

The above mentioned policy was got renewd from 2/12/2008, inspite of my sending you the payment before the expiry of the previous policy(24/11/08) through your Agent Mr Vishal Wadhwa.

Why This Policy was renewd after 9 days?

I had contacted Mr Vishal Wadhwa, and he contacted Mr Sunil Sharma, who send me the following mail, but I want to know that if any medical requirement situation had been there between this lapsed period(24/11/08-2/12/2008), where would my Parents had claimed the reimbursement and the riders imposed by your company for First year are still there in this second year policy as you have issued it at a later date ?

Regards
Deepak Bansal
[protected]